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IMove Group Pty Ltd

3.08 from 6 reviews


Phone:
13000 46683
13000 Imove
Address:
30 Cowper Street
Parramatta NSW 2150
Website:
https://www.i-move.com.au/
ABN:
44618536235

I-MOVE GROUP
YOUR TRUSTED REMOVALISTS
Relocating homes and offices across cities, states or even from one street to another could be a stressful job if you don’t have the right people by your side. The job of a removalist might seem trivial, but anyone who has moved home would agree that isn’t the case.
A skilled removalist is one that offers you reliable and stress-free solutions to deliver your belongings safely, are you looking for a piece of mind in during your move?
We are right here to help!

ABOUT US
iMove is a locally owned and operated Sydney removalist company with many years of experience. Our friendly staff are trained to deal with all your removal needs. We work together with you to deliver your belongings to your chosen destination without a dent or a scratch. Having served hundreds of happy clients over these years, iMove can confidently say we are the right removalists for you. Whether you need local removalists or interstate removalists, we offer you reliable services combined with utmost care and safety.

WHY US?
Experience
We bring to you years of experience. Our on the job expertise benefits you because we have seen and done it all. We understand that as removalists we don’t just transport your things, but we are often moving an entire home or office. Having spent years on the job for hundreds of clients, we apply our knowledge and experience to every project we undertake.

Reliability
Relocation is not an easy task. Moving home or office requires a lot of effort, which could be stressful for an individual. Packing and transporting goods by untrained hands could cause damage/loss of belongings and added expenses. With a reliable removalist like us, you can sit back relax, without worrying about the safe and easy transportation of your belongings.

Friendly staff
Our staff are team of dedicated, caring and friendly professionals. With high attention to detail, they will talk you through every aspect of the moving process and look after your every need. From planning the move to settling into your new home, their expertise will put your mind at easy and have you prepared for a smooth move.

Superior services
We have the right people and equipment to deliver your goods safe and secure to the chosen location. For offering the best services, we leave nothing to chance. We have an extensively trained team for packing, unpacking and decluttering. As well as an experienced team to meet all your removal necessities. We know you have unique needs and we guarantee an ideal moving strategy to suit them. We strive to maintain high quality in all our services.

Affordability
Even though we provide the best quality services including insurance, every pack and move is carefully assessed and quoted based on each individual’s desires.
All quotes are tailor-made, offering affordable and transparent rates.
There are no blanket costs or hidden charges when you

Area Serviced:
Victoria
New South Wales
Queensland
Australian Capital Territory

In business since:
2008
Number of vehicles:
11 - 20
Number of staff:
50+
Accepted Payment Methods:
Cash
Credit Card
EFTPOS
Direct Deposit

Accepted Payment Terms:
Payment up Front
Payment on Delivery
Part Payment up Front

Reviews for IMove Group Pty Ltd

The below reviews have been provided by customers who have found IMove Group Pty Ltd through this website and have left feedback on completion of their job.



Stuart posted a interstate removalist job on the 23rd of Jun 2017, moving from Point Cook VIC to Bowral NSW. Stuart selected IMove Group Pty Ltd for the job

Stuart's Feedback:
The drivers were courteous and professional. They arrived on time and were helpful. Would recommend to someone else.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Vlad posted a local removalist job on the 18th of Jun 2017, moving from Woolloomooloo NSW to Chiswick NSW. Vlad selected IMove Group Pty Ltd for the job

Vlad's Feedback:
My experience with this iMove company has been absolutely terrible. As soon as they got my deposit the customer service stopped caring about providing me (the customer) with a good customer service experience, like keeping me informed for example. The movers where extremely late causing a lot of stress. I constantly had to call their customer service and sadly not nowhere. What surprised me was at the end of the job the movers tried to bully me to make the final payment in cash, this was never discussed when i purchased the service with iMove. The movers damaged my furniture and electronics after reviewing everything the next day as the job was completed very late in the evening (due to a very late start, also resulting to deal with peak hour traffic). iMove took full payment and no one from management has returned my call regarding my numerous attempts to reach out to them about these issues; it has now been two weeks since i moved. All in all, i think you can get a cheaper and superior service dealing with movers through Gumtree.

1 out of 5
1/5 Communication
1/5 Care of goods
1/5 Service as described
1/5 Punctuality
Zoe posted a local removalist job on the 27th of Jun 2017, moving from Toronto NSW to Newcastle West NSW. Zoe selected IMove Group Pty Ltd for the job

Zoe's Feedback:
The whole day they made me feel like moving my things was an effort to them. They sighed about where things needed to go. They complained when they got to my new house that it had stairs even though I told the company when I booked that the house had stairs. They were gone for almost an hour and a half in between our 2 houses even though the houses are only 30 mins apart then said they had to get petrol but had McDonald’s wrappers in their car. We ended up just getting them to move everything to the bottom floor of the house because they were taking so long and I didn’t want to have to pay more money. Use this company if you’re wanting cheap movers but not if you care about your stuff.

1.75 out of 5
3/5 Communication
2/5 Care of goods
1/5 Service as described
1/5 Punctuality
Amar posted a interstate removalist job on the 21st of Dec 2017, moving from Wollert VIC to Matraville NSW. Amar selected IMove Group Pty Ltd for the job

Amar's Feedback:
When looking at review, I was quite 50/50 to get in touch. but I decided to give it a go. Initial enquiry was good and very prompt. we booked for a premium service for up to 25 cubic space with multiple picked up points and paid deposit. date is at our choice as it was a premium service. however, they changed the pick up date a day later and for that reason we told them some sender might need to attend friday prayer from 1-2pm. Then they decided to start after 2.30pm. The pick up finished very late around 2am hence resulting late delivery the next day (although they said it will arrive Saturday morning). It did not happen as the driver said he needs to rest and sleep and etc. I thought there were two drivers so they can drive alternately and can arrive on time. As a result, our shipment past our shipping container cut off dates and the goods did not make it overseas on time. We got to wait for another shipment which is in two weeks time. Not sure if they did review the addresses sent to them at the very first place. If pick up was done earlier in the morning, I think we would have made it on time. Otherwise all good!! Keep it up.

3.25 out of 5
5/5 Communication
5/5 Care of goods
2/5 Service as described
1/5 Punctuality
Arthur posted a delivery job on the 13th of Jan 2018, moving from Gold Coast QLD to Shortland NSW. Arthur selected IMove Group Pty Ltd for the job

Arthur's Feedback:
Good service polite careful with goods.

4.75 out of 5
4/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Kara posted a local removalist job on the 3rd of Feb 2018, moving from Carlingford Court NSW to Ermington NSW. Kara selected IMove Group Pty Ltd for the job

Kara's Feedback:
Would of preferred more English speaking removalist however once they got moving they were nice. Would prefer not to be asked if they could use our toilet. Exceptional price and quick easy booking

2.75 out of 5
4/5 Communication
2/5 Care of goods
3/5 Service as described
2/5 Punctuality