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A2Z Moving Services

4.00 from 53 reviews


Phone:
1300059733
Address:
Williams Landing VIC 3027
Website:
a2zmoving.com.au
ABN:
64623305135
Public Liability:
Public liability insurance verified

At a2z moving services, we take pride in providing quality and efficient house moving services that are tailored according to your needs.

Moving houses can be tough. At A2Z moving services, we make moving house a hassle free experience. With experienced staff and competitive rates, we ensure you get the service you deserve.

About the company: A2Z moving services is one of the leading moving services in Victoria, South Australia & Brisbane and is well known for its great service and competitive pricing.

Specialising in home and office removal services, at A2Z services, we ensure your goods are handled and delivered with care.

We can beat any written quote by 10%*. Fully insured. Your satisfaction is our guarantee.

About the team: At A2Z moving services, we have a team of highly experienced professionals to move your most prized possessions safely from one place to another.

We ensure that all your belongings are properly packed and safely handled while in transit.

Our friendly team ensures that your belongings are moved with top expertise, care and efficiency ensuring your peace of mind.

Area Serviced:
Victoria
New South Wales
Queensland
South Australia
Australian Capital Territory

In business since:
2017
Number of vehicles:
6 - 10
Number of staff:
6 - 10
Accepted Payment Methods:
Cash
Credit Card
Direct Deposit

Accepted Payment Terms:
Payment on Delivery
Part Payment up Front

Reviews for A2Z Moving Services

The below reviews have been provided by customers who have found A2Z Moving Services through this website and have left feedback on completion of their job.



Mel posted a local removalist job on the 2nd of Mar 2018, moving from Burnside SA to West Beach SA. Mel selected A2Z Moving Services for the job

Mel's Feedback:
Very efficient and professional. The Manager also ordered Dominos Pizza for us at drop-off location (Complimentary). Amazed with the service.. Highly recommended, will use them again.

4.50 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
3/5 Punctuality
Response
Thanks for your business, Manisha. We appreciate your patience with us on your move date.
JoAnn posted a local removalist job on the 14th of Mar 2018, moving from Craigmore SA to Port Victoria SA. JoAnn selected A2Z Moving Services for the job

JoAnn's Feedback:
The communication was easy process and they were very punctual. The manager/owner was very polite and understood what was required. But I was less than satisfied with the low level of care taken with my furniture due to inexperienced workers sadly. On such a long haul, more experienced workers are required. Personally I'm not inclined to want to use them again or recommend highly. Which I hate saying as our smaller local business need supporting.. Workers were polite overall, but please use higher trained staff for big longer hauls as it's stressful enough moving without the worry of personal belongings being damaged.

4.25 out of 5
5/5 Communication
2/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Thanks for your feedback JoAnn and we are sorry to hear you feel that way. At A2Z, we listen to our customers and take ownership. As a result, training for new recruits has been increased to 3 months time from 1 month.
Rebecca posted a local removalist job on the 8th of Apr 2018, moving from Largs Bay SA to Norwood SA. Rebecca selected A2Z Moving Services for the job

Rebecca's Feedback:
On time, respectful, very careful with fragile goods (TV). Great job overall.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Thanks for your review Rebecca. It was pleasure making your move stress-free.
Cheryl Arndt posted a local removalist job on the 28th of Mar 2018, moving from Henley Beach South SA to Renmark South SA. Cheryl Arndt selected A2Z Moving Services for the job

Cheryl Arndt's Feedback:
The two men were very pleasant to deal with. A light fitting was broken by one of the men from the unit I was vacating, which they didn't offer to pay for. Overall, they were good at their job and I am glad it is done now.

3.75 out of 5
5/5 Communication
3/5 Care of goods
4/5 Service as described
3/5 Punctuality
Response
Thanks for your feedback Cheryl. Sorry to hear about the light damage, boys reported damage to the office and mentioned deduction was offered to you, to which you responded it doesn't cost much. Will talk to the boys again and follow-up. And thanks once again for your business.
MJ posted a local removalist job on the 26th of Apr 2018, moving from Nairne SA to Hackham West SA. MJ selected A2Z Moving Services for the job

MJ's Feedback:
Adil and Yogi did a good job. Would use A2Z again. Only tip I would have is that if both guys can understand English, then that is the language they should use in the presence of the customer when they are speaking to each other. It is considered rude in Australia to speak in a foreign language when in the presence of others who cannot understand you. Otherwise good job and I would recommend them.

4.25 out of 5
4/5 Communication
5/5 Care of goods
5/5 Service as described
3/5 Punctuality
Response
Thanks for your feedback MJ. And i completely agree with you about language spoken while at work. This is covered in Company's policies and procedures. After your feedback, both Yogi and Atul have been taken thru the guidelines and understand them. Thanks for giving feedback, which help us become better everyday.
Angela posted a local removalist job on the 15th of Mar 2018, moving from Robe SA to Norwood South SA. Angela selected A2Z Moving Services for the job

Angela's Feedback:
"Everything concerning our move from the southeast to Adelaide (in one day) went very smoothly, with the extra bonus of moving boxes delivered to our front door beforehand. Communication from management was spot-on. The two removal guys were terrific – indefatigable, punctual and polite. Great value for money! I would certainly use A2Z Movers again."

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Thanks for your review Angela, It was a pleasure doing your move. Boys loved the long drive and the scenic views on their way.
Matthew posted a local removalist job on the 27th of Apr 2018, moving from Glenelg SA to Kidman Park SA. Matthew selected A2Z Moving Services for the job

Matthew's Feedback:
I was the second job for the lads but had communication with them about my pick up time that was satisfactory. Very polite and took good care of my items. Would recomend and use again.

4.50 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
3/5 Punctuality
Response
Hey Matthew, Thanks for the review, It was pleasure meeting your moving needs. And boys said, moving that toolbox was fun.
Debra posted a local removalist job on the 11th of May 2018, moving from Morphett Vale SA to Mount Barker SA. Debra selected A2Z Moving Services for the job

Debra's Feedback:
Really happy with the lads who helped us move. Was a little suprised when they turned up and the truck had no hydraulic lift but rather a ramp, but they made light work of it. They called before arriving telling us they were going to be 5 minutes late, most companies don't bother with a call. They packed the truck with great care, and any concerns they came straight to us. There communication was great at all times and very engaging. Thankyou to you both.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Hey Debra, Thanks for your review, it help us improve our services. It was a pleasure doing business with you. We are happy that we've been able to meet your expectations.
Will posted a local removalist job on the 22nd of May 2018, moving from Glen Osmond SA to North Haven SA. Will selected A2Z Moving Services for the job

Will's Feedback:
Lads worked hard and let take control with precious items. Also very polite and approachable. Let me borrow tools as well to put things back together.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Hi Will, Thanks for your review. We are glad to know that we have been able to deliver good service. It was a pleasure doing business with you.
Alice posted a local removalist job on the 21st of May 2018, moving from West Beach SA to Prospect SA. Alice selected A2Z Moving Services for the job

Alice's Feedback:
Professional and efficient

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Hi Alice, Thanks for your review, it was pleasure doing business with you. And boys did enjoy the Wine bottles that evening. Thanks
Amelia posted a local removalist job on the 21st of May 2018, moving from Nailsworth SA to Nailsworth SA. Amelia selected A2Z Moving Services for the job

Amelia's Feedback:
Somehow took 20+ minutes each way to make a 5km journey that normally takes 10 minutes max. There are some big splinters out of our wooden bed frame and they lost one of the feet to our fridge, which we didn’t discover until after they left. Guys were friendly enough but definitely very annoyed that they stretched out the travel time by so much and made us pay for it.

3 out of 5
5/5 Communication
2/5 Care of goods
3/5 Service as described
2/5 Punctuality
Response
Hi Amelia, Thanks for your review, it help us become better day by day. We are sorry to hear you feel that way. Boys advised office that your bed splinters was shown to you even before they did pick-up to ensure you know it was already there. Boys have to take the safest route and drive with utmost care when they have client's fragile items loaded. But the feedback is definitely passed to boys to ensure best service is provided going forward. We appreciate your feedback.
Rebekah posted a local removalist job on the 1st of Jun 2018, moving from Richmond SA to Oaklands Park SA. Rebekah selected A2Z Moving Services for the job

Rebekah's Feedback:
Came a little later than they had advised on the day. Were a little slow and non-efficient with packing the van. Not sure if the workers were new but were friendly and all the furniture arrived in great condition

3 out of 5
4/5 Communication
3/5 Care of goods
3/5 Service as described
2/5 Punctuality
Response
Hi Rebekah, Thanks for your feedback. We are sorry to hear that boys weren't as efficient as per your expectation. Your feedback help us know about our workers and also we get to know, if they are okay or if they have enough support. Appreciate you taking out the time.
Nikki posted a delivery job on the 18th of Jun 2018, moving from Collinswood SA to Nailsworth SA. Nikki selected A2Z Moving Services for the job

Nikki's Feedback:
Polite, on time and moved items quickly and efficiently with no damage. I would recommend these guys.

4.75 out of 5
4/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Hi Nikki, Thanks for your kind review, It was pleasure doing business with you. Thanks once again.
Raeanne posted a local removalist job on the 23rd of May 2018, moving from Ridgehaven SA to Surrey Downs SA. Raeanne selected A2Z Moving Services for the job

Raeanne's Feedback:
Damaged a few items and wouldn't take tall chest with the drawers in causing issues when putting them back together. Taking their time loading/unloading truck to get more $$

1.75 out of 5
1/5 Communication
1/5 Care of goods
1/5 Service as described
4/5 Punctuality
Response
Hi Raeanne, Sorry to hear about your experience with us. Our crew haven't received any damage claim on the day, however, we are happy to discuss this. With fragile items, our crew takes utmost care to ensure they are delivered safe which affects the job time by few minutes. For any further concerns, feel free to contact us or email @ enquiry@a2zmoving.com.au
Mary posted a local removalist job on the 25th of Jun 2018, moving from Millicent SA to Edwardstown SA. Mary selected A2Z Moving Services for the job

Mary's Feedback:
Theses guys went above and beyond we’re very patient and understanding to our emergency and worked well with the mayhem in the house would definitely recommend to everyone thanks so much

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Hi Mary, Thanks for your feedback, it was definitely a good drive to Millicent with a rainy day. thanks for your business and also helping out boys with the unloading as well.
Shirley posted a local removalist job on the 20th of Jun 2018, moving from Camden Park SA to Mount Barker SA. Shirley selected A2Z Moving Services for the job

Shirley's Feedback:
very nice and care

4.75 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
4/5 Punctuality
Response
Hi Shirley, Thanks for your review. Your feedback and review is valuable and it keeps us going above and beyond.
Wendy posted a local removalist job on the 12th of Jun 2018, moving from Semaphore Park SA to Wattle Park SA. Wendy selected A2Z Moving Services for the job

Wendy's Feedback:
A very hard job, moving up steep drive ways. The team were fantastic, I would use them again and again. Highly recommended!

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Hi Wendy, Thanks for your review. It was a pleasure doing business with you.
Jessica posted a local removalist job on the 2nd of Jun 2018, moving from Two Wells SA to Roxby Downs SA. Jessica selected A2Z Moving Services for the job

Jessica's Feedback:
The removalist were very care free with my goods, walking into walls, carrying items upside down causing drawers etc to fall out. Communication was okay leading up to moving however forgot to inform me of certain items requiring to be boxed such at tvs etc. also left my fridge behind in which I’ve now got to organise it to be transported as I moved 6 hours away.

3.25 out of 5
4/5 Communication
2/5 Care of goods
3/5 Service as described
4/5 Punctuality
Response
Hi Jessica, Thanks for your feedback, this is how we become better day by day, we'll definitely follow up with the boys if they haven't taken full care of your move. However, before leaving from Two Wells, Boys informed us that they asked 3 times if everything is loaded. And every time, you replied all good to go. And you agreed on the phone while making payment that you forgot your fridge behind. To discuss further, please feel free to contact us.
Marcelle posted a local removalist job on the 13th of Jul 2018, moving from Melrose Park SA to Melrose Park SA. Marcelle selected A2Z Moving Services for the job

Marcelle's Feedback:
Friendly and prompt, would recommend to others

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Hi Marcelle, Thanks for your review. It's a pleasure doing business with you.
Phil posted a local removalist job on the 31st of Jul 2018, moving from Thebarton SA to Goolwa South SA. Phil selected A2Z Moving Services for the job

Phil's Feedback:
Movers were polite and helpful.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Hi Phil, Thanks for your review, It was a good drive to Goolwa. Appreciate your patience with the boys being late a bit.
Jennifer posted a local removalist job on the 24th of Jul 2018, moving from Ashford SA to Port Broughton SA. Jennifer selected A2Z Moving Services for the job

Jennifer's Feedback:
Very efficient and excellent service, no hassles at all.

4.75 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
4/5 Punctuality
Response
Hi Jennifer, Thanks for your feedback. Appreciate you taking the time out to provide review.
Julie posted a local removalist job on the 31st of Jul 2018, moving from Parafield Gardens SA to Taperoo SA. Julie selected A2Z Moving Services for the job

Julie's Feedback:
My move went very well. The two guys didn’t speak English very well and were hard to understand, however the managed to move everything without any damage

3.75 out of 5
2/5 Communication
3/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Hi Julie. Thanks for your feedback and review. It help us become better day by day. Your feedback has been taken on board and will ensure that boys are fluent in English and easy to understand.
yogi posted a local removalist job on the 2nd of Sep 2018, moving from Williams Landing VIC to Fitzroy VIC. yogi selected A2Z Moving Services for the job

yogi's Feedback:
I would definitely recommend, and use A2Z Moving Services again myself. The process was pain free - for me at least - and all of my crazy white enamel furniture arrived with no damage of any kind. The guys didn't waste time despite rain, just kept doing what they were here to do and they did it well. There were no hidden costs, Nav was totally up front with every detail of what was involved and I can't thank them enough for the care they took with our possessions.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Hi Yogi, Thanks for your review. It was pleasure doing business with you.
Georgia posted a local removalist job on the 27th of Aug 2018, moving from West Croydon SA to West Beach SA. Georgia selected A2Z Moving Services for the job

Georgia's Feedback:
The guys were great. Thanks. I'd recommend to friends to use.

4.75 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
4/5 Punctuality
Response
Thanks Georgia for your review. It's pleasure to serve your moving needs.
Josephine posted a local removalist job on the 29th of Aug 2018, moving from Mawson Lakes SA to Adelaide SA. Josephine selected A2Z Moving Services for the job

Josephine's Feedback:
The boys were excellent, fast and efficient and careful with my belongings. They were super understanding when I briefly lost my wallet and we had to have a look for it. Would absolutely move with A2Z again, great work.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Thanks for your review Josephine. Appreciate your time.
chris posted a local removalist job on the 26th of Aug 2018, moving from Ferryden Park SA to Paralowie SA. chris selected A2Z Moving Services for the job

chris's Feedback:
Truck size was small and therefore required two loads although its' manoeuvreability did offer advantages,

4.75 out of 5
4/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Hi Chris, Thanks for your review and business.
Brooke posted a local removalist job on the 31st of Aug 2018, moving from Seaton SA to Woodville West SA. Brooke selected A2Z Moving Services for the job

Brooke's Feedback:
The movers when they arrived were good however they were booked in for 1pm and turned up at 4.30pm and because of this they only did 1 load instead of 2.

2.75 out of 5
3/5 Communication
4/5 Care of goods
3/5 Service as described
1/5 Punctuality
Response
Hi Brooke, Thanks for your feedback, and we apologize for being late as our team faced circumstances beyond our control. We appreciate your patience and understanding.
Manu posted a local removalist job on the 4th of Sep 2018, moving from Toorak VIC to Brunswick VIC. Manu selected A2Z Moving Services for the job

Manu's Feedback:
Definitely recommend to others, Very good service.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Hi Manu, Thanks for your review and we appreciate your time.
Mamunul posted a local removalist job on the 1st of Sep 2018, moving from Williams Landing VIC to Truganina VIC. Mamunul selected A2Z Moving Services for the job

Mamunul's Feedback:
Requested: 7.5, got: 4.5 Requested:: 9am start, got: 7:45am start Requested: professional, got: part-timer Requested: move TV with care, got: moved myself Opinion: they will promise everything to get your job but do what they want with lots of excuses.

2.25 out of 5
2/5 Communication
3/5 Care of goods
1/5 Service as described
3/5 Punctuality
Response
Hello Mamunul, Thanks for your feedback, it help us become better. We acknowledge that Truck size booked wasn't provided due to circumstances beyond our control and call was made to discuss, a day before your move by JAKE. To my knowledge, a 20% discount on total bill was given and 2 rounds were done for your move, also taking the travel time off the bill. We tried our best to compensate the truck size, and sorry for your experience with A2Z.
James posted a local removalist job on the 18th of Aug 2018, moving from Melton West VIC to Ballarat North VIC. James selected A2Z Moving Services for the job

James's Feedback:
Never use this company, they are careless with your belongings. They tossed around boxes that were clearly labled fragile. Showed up with a smaller truck than promised. Flirted with my wife...

1.25 out of 5
1/5 Communication
1/5 Care of goods
1/5 Service as described
2/5 Punctuality
Response
Hi James, Thanks for your feedback and we value your time. We tried to contact you on different occasions but no answer, we would like to know more as this kind of behaviour (As you said FLIRT) is not acceptable and we would need more info on this to investigate. In terms of handling your boxes, our crew on the day mentioned, boxes were only handled by customer's friends. Please contact to provide more info. Thanks
Harry posted a local removalist job on the 16th of Sep 2018, moving from Seaton SA to Ferryden Park SA. Harry selected A2Z Moving Services for the job

Harry's Feedback:
The everything was done well could have been done a lot better though. Just if both the guys took the same care when moving goods then it is a 5 star service and punctuality was a bit questionable. Would recommend for sure.

4.25 out of 5
4/5 Communication
4/5 Care of goods
5/5 Service as described
4/5 Punctuality
Response
Hi Harry, Thanks for your feedback, it help us grow / improve. We are sorry to hear that our team was late by 15 mins and apologise for that. And thanks for your business.
Andy posted a local removalist job on the 11th of Sep 2018, moving from Brisbane Adelaide Street QLD to Brisbane Market QLD. Andy selected A2Z Moving Services for the job

Andy's Feedback:
You guys are amazing, Atul was really professional, careful and punctual. When they say will make move "stress free" they really did. Premium service at this rate was bonus. Clear communication, no hidden charges would definitely recommend you guys. Keep it up Thanks

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Hi Andy, Thanks for your review, Appreciation from pur customers means a lot. Thanks for your business, it was pleasure working with you.
Givan posted a local removalist job on the 9th of Sep 2018, moving from Bendigo VIC to Keysborough VIC. Givan selected A2Z Moving Services for the job

Givan's Feedback:
Came to the job 7hrs late and dropped goods a day later.

1.75 out of 5
1/5 Communication
4/5 Care of goods
1/5 Service as described
1/5 Punctuality
Response
Hi Givan, Thanks for your feedback. We appreciate your time, and to our knowledge- boys were late as you booked a 4.5 ton truck (small) which wasn’t enough spacious and we ended up sending a big truck same day (200 kms one side country run). However, we do understand where you coming from, apologise for all the hassle. Thanks
Carrie posted a local removalist job on the 22nd of Aug 2018, moving from Richmond VIC to St Kilda VIC. Carrie selected A2Z Moving Services for the job

Carrie's Feedback:
Unfortunately shaky start - traffic meant they were three hours late which was definitely annoying - my time is money too... but also not completely their fault - just very frustrating (for everyone I think). But the guys were really accommodating and efficient once they got their. And despite our shaky start it all went very smoothly and the guys did a great job.

2.50 out of 5
2/5 Communication
3/5 Care of goods
3/5 Service as described
2/5 Punctuality
Response
Thanks for your feedback Carrie, And we apologise for being late. I am glad boys were able to make it smooth move after they arrive.
Manu posted a interstate removalist job on the 26th of Sep 2018, moving from Adelaide SA to Williams Landing VIC. Manu selected A2Z Moving Services for the job

Manu's Feedback:
Lads were very good at their job. Very efficient, all my stuff were delivered with no damage. Delivery was bit late than arrival time, which is not a fuss as it was interstate.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Thanks Manu, We appreciate your time to review. It was great doing business with you.
Bree posted a local removalist job on the 28th of Sep 2018, moving from Old Noarlunga SA to New Port SA. Bree selected A2Z Moving Services for the job

Bree's Feedback:
Very efficient and helpful.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Hi Bree, Thanks for your review, it's our pleasure doing business with you.
Darsh posted a local removalist job on the 27th of Sep 2018, moving from South Morang VIC to Greenvale VIC. Darsh selected A2Z Moving Services for the job

Darsh's Feedback:
Initially I was thrilled to secure a fixed rate promo offer $300. The pick up process was seamless and the removalists arrived much earlier than expected which worked better for me. I was very disappointed with the lack of care taken when unloading. I recently had my walls painted and asked the removalists to be careful as he kept knocking equipment on the walls. He proceeded to carry an item upstairs and dropped it against the wall. When I got frustrated he responded that the item "was heavy," this is unacceptable! Why didn't they lift heavier items in two's instead of putting dents up my staircase? Now my walls need to be plastered and painted, I sent and email of damages to the company to which I have had no response. I asked the other removalists when he will repair the damage to which he replied "When I have time." They also broke a clip from my washer. In the end I just had them leave everything in my lounge and had to carry them up myself. I would not recommend this company and will definitely not be using them again. Book at your own risk!

2.50 out of 5
3/5 Communication
1/5 Care of goods
1/5 Service as described
5/5 Punctuality
Response
Hi Darsh, We are sorry to hear about your experience. I'll look into the matter and will get in contact with you myself once i finish my investigation with Vic Crew. I appreciate your patience. Director A2Z Moving Services
Christine posted a local removalist job on the 24th of Sep 2018, moving from Para Hills SA to Parafield Gardens SA. Christine selected A2Z Moving Services for the job

Christine's Feedback:
Although these guys are cheap, you get what you pay for. They were careful with our stuff but took too long in packing a very basic house. Staff don't seem to have much experience as they don't have a very good method in packing their truck. Wasted space, not enough cushioning used for appliances. They did get the job done and nothing was broken.

3.50 out of 5
3/5 Communication
4/5 Care of goods
3/5 Service as described
4/5 Punctuality
Response
Thanks for your feedback Christine, it help us improve day by day. Will check with SA crew who came to do your job to ensure full training is been done. Once again, thanks for your review.
Caroline posted a local removalist job on the 28th of Sep 2018, moving from Blackburn South VIC to Ringwood VIC. Caroline selected A2Z Moving Services for the job

Caroline's Feedback:
These guys were great and we plan to use them again.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Hi Caroline, Thanks for your review, it means a lot. It was great doing business with you.
David posted a local removalist job on the 29th of Sep 2018, moving from Springfield Lakes QLD to South Ripley QLD. David selected A2Z Moving Services for the job

David's Feedback:
The team from A2Z Removals were fantastic. From the first point of contact they were professional and everything they promised they delivered. I would definitely recommend them and when the time comes to move I will be using their services again.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Hi David, We are glad that we're able to make your move stress-free. Hope you have a happy living at your new place.
Hana posted a local removalist job on the 6th of Oct 2018, moving from Marleston SA to Clarence Gardens SA. Hana selected A2Z Moving Services for the job

Hana's Feedback:
Would not recommend!! Was booked for pick up between 1-3pm, they called at 1pm to say they would be there 3pm at the latest. Called at 2:45pm to say they were still an hour away, I advised the storage access closed at 6pm so they would need to be quick. They didn’t arrive until 4:30pm. We’re friendly but very slow considering the time limits and small amount of furniture I had to be moved. I reminded them multiple times we had to have it all in by 6pm. They seemed to put everything in the small storage space without thinking how it would fit best- not to mention scratching a tabletop while trying to squeeze things in. I ended up having to unpack and re-pack strategically (while they stood there watching) to make the last items fit. They then argued with me about my quoted price, which was a misunderstanding (there was a bit of a language barrier). It was 6:10pm before I locked up. A huge waste of a day waiting around, only to be told minutes before they were due to arrive that they were still an hour (or more) away. Not once did they apologize for being extremely late, their lack of thought/ damage or the miscommunication. I explained my disappointment to their manager, who offered a 10% discount on future moves- I’d rather save my self the hassle and stress and use a different company then ever using a2z again!

1.50 out of 5
2/5 Communication
2/5 Care of goods
1/5 Service as described
1/5 Punctuality
Response
Hi Hana, We apologise about your experience and understand that our team was late. we can't change what's in the past but can definitely assure you a quality service with best discount.
Eileen posted a local removalist job on the 1st of Oct 2018, moving from Parkville VIC to Ballarat Central VIC. Eileen selected A2Z Moving Services for the job

Eileen's Feedback:
The moving van arrived 3 hours late! Communication with the office was impossible between 8am and 9am. The first person I spoke to in order to get a correct ETA did not call me back. An hour later I finally spoke to someone at the office who was able to advise the arrival time. I was very disappointed with this lack of service. However when the van arrived the two gentlemen who conducted the move were efficient and polite and did a very good job.

3 out of 5
1/5 Communication
5/5 Care of goods
5/5 Service as described
1/5 Punctuality
Response
Hi Eileen, We are sorry for being late and we are glad that our crew was able to make your move stress-free.
Mike posted a local removalist job on the 8th of Oct 2018, moving from Doncaster VIC to Doncaster East VIC. Mike selected A2Z Moving Services for the job

Mike's Feedback:
Great price Great service quick and no wasting time. Very happy customer.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Hi Mike, Thanks for your review, we are happy that your move was done with no stress and easy as A2Z.
Robert posted a local removalist job on the 10th of Oct 2018, moving from Bellmere QLD to Morayfield QLD. Robert selected A2Z Moving Services for the job

Robert's Feedback:
Excellent job from A2Z moving. Atul and Sandeep called us in advance to make sure everyone would be on time. The boys arrived on time. Very good communication. Very careful with moving of furniture, not a singe scratch, mark or damage to any furniture or walls in either property. Very friendly. Very methodical in their approach and loading. The entire job was finished in two hours. Absolutely very happy with the service and would recommend!!

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Hi Robert, Thanks for your review and we are glad that we're able to assist.
Julie posted a local removalist job on the 4th of Oct 2018, moving from West Lakes SA to Lockleys SA. Julie selected A2Z Moving Services for the job

Julie's Feedback:
I was totally impressed with the services received from A2Z . The 2 employees were polite, punctual, skilled at their job and very efficient. I was amazed at how quickly they got the job done. Couldn’t have been more helpful and everything arrived intact! Very satisfied customer.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Hi Julie, Thanks for your review and hope you have a happy living at your new home.
David Power posted a office removal job on the 29th of Oct 2018, moving from Dutton Park QLD to Yeerongpilly QLD. David Power selected A2Z Moving Services for the job

David Power's Feedback:
Hopeless. Slow, unprofessional, did not perform to expectations or promises

1.75 out of 5
1/5 Communication
2/5 Care of goods
1/5 Service as described
3/5 Punctuality
Response
Hi David, We are sorry about your experience and after your call to the office, strict actions have been taken to ensure our future customers don't face the same problem. I believe getting a review like this is not bad but it's an opportunity to improve. Once again, thanks for your time. Director A2Z Moving Services
Alex posted a local removalist job on the 26th of Sep 2018, moving from North Melbourne VIC to Moonee Ponds VIC. Alex selected A2Z Moving Services for the job

Alex's Feedback:
Movers arrived at 5.30pm,instead of the scheduled 1pm, exhausted from the morning job. The move didn't finish until midnight. Movers were too tired to properly do the job and took 30-50% more time then they should have, also had to have numerous breaks including a dinner break, all at my expense. While the hourly rate might be cheap, the move ended up being nearly twice the anticipated cost. Overall, disappointed and would not recommend.

3 out of 5
5/5 Communication
3/5 Care of goods
3/5 Service as described
1/5 Punctuality
Response
Hi Alex, Thanks for your feedback, after checking with my crew, the job was finished in 5 hours and 30 mins break wasn't charged. Please contact our office for detailed invoice.
Chris posted a local removalist job on the 4th of Oct 2018, moving from Albion QLD to Fitzgibbon QLD. Chris selected A2Z Moving Services for the job

Chris's Feedback:
Manni and Amar were just awesome to help us move. They were punctual, friendly and caring as well. It was all hassel free and peace of mind for me. They charged me whatever they quoted and delivered my stuffs on time. I’ll certainly gonna contact them again, if i need to get my stuffs moved.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Thanks Chris, We are glad to help and hope you enjoy your stay at new home.
Di posted a local removalist job on the 23rd of Oct 2018, moving from Kensington Gardens SA to Toorak Gardens SA. Di selected A2Z Moving Services for the job

Di's Feedback:
AVOID! TERRIBLE SERVICE! 1. Very slow and lazy while moving. One staff just stood there and watched while the other one tried to unscrew our furniture one-handed with the other hand on the phone 2. We called them in advance to make sure they can move our TV but when they came, they said that they couldn't. After talking to the boss, the boss agreed to organise someone else to move the TV on the next day 3. They refused to move our plants pots because 'the pots were so heavy and difficult to move'. 4. When we did the quotes, it was an estimate of 4 hours but ended up spending more than 12 hours. 5. They wanted us to pay in full amount when there was still stuff in their truck and TV in the house. We offered to pay half but they were not happy. 6. Finally someone agreed to take $500. As soon as they took the money, they just drove away with our stuff in the truck because they said that 'their day is finished'! Now we have stuff in the truck (no idea when/whether they are going to come) and TVs/plant pots in the old house!

2.75 out of 5
3/5 Communication
3/5 Care of goods
1/5 Service as described
4/5 Punctuality
Response
Hi Di, We appreciate you taking time to provide feedback, however we don't agree that it's a fair review as i was personally monitoring the progress of your Move. 1. False information provided to get cheap quote = I have personally reviewed your quote as no inventory list provided, which means estimation would be wrong anyway. 2. 80 inch plasma was required to be taken down with full of wires, it's not our area of expertise and we advised the same as if any damage occur, you would blame us. 3. One full 7.5 tonne truck load of POT plants were moved, video was sent thru to me, 4. You only realised after 10 hours that you don't want to pay. Boys worked hard all day and when only 2 items were left, you were asked to pay. The total invoice was $1095 to which you respond i am only going to pay $400, Really???? 6. I had to send my SA Manager at 10:00 pm to your place as you won't talk to my ground team or answer any phone calls. On the top, you refused to pay our specialised who would take the tv down. I tried to call you personally but no answer, only $500 payment made for 12 hours move???
Katrina posted a local removalist job on the 12th of Nov 2018, moving from Oxenford QLD to Alberton QLD. Katrina selected A2Z Moving Services for the job

Katrina's Feedback:
Amar and Manni were great at their job. I was impressed with the level of professionalism and how fast they packed and unpacked our stuff. I thought it might take 6 -7 hrs to complete but they were so efficient they completed the job within 5 hrs so that was amazing Overall, the experience was awesome and i'll recommend them to my friends as well.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Judi posted a local removalist job on the 18th of Nov 2018, moving from Elanora QLD to Paddington QLD. Judi selected A2Z Moving Services for the job

Judi's Feedback:
Times kept changing with no communication, but overall, pretty good job for a low price

3 out of 5
3/5 Communication
4/5 Care of goods
4/5 Service as described
1/5 Punctuality
Kacey posted a local removalist job on the 21st of Nov 2018, moving from Preston VIC to Laverton VIC. Kacey selected A2Z Moving Services for the job

Kacey's Feedback:
Very happy with the Service, Lads were very good and helpful and very careful with our belongings. Planning to use A2Z again

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Peter posted a local removalist job on the 22nd of Nov 2018, moving from St Kilda VIC to Highett VIC. Peter selected A2Z Moving Services for the job

Peter's Feedback:
The removalists were 1-2 hours late to our pick up location where they then took their time moving our items as if they were trying to stretch out the timeframe knowing it was pay by the hour so my partner and I ended up assisting with carrying half the stuff out to the truck and then into the new place. They weren't exactly careful with some of our furniture pieces and boxes so we now have damaged items. We then received a call the following day from our old landlord asking if we had left boxes out on the street in front of our old property as after we had left the old house to head to the new property, the removalists dumped spare boxes they had. Not the most satisfied customers; I can assure you that and we have moved plenty of times before.

1.75 out of 5
3/5 Communication
1/5 Care of goods
2/5 Service as described
1/5 Punctuality