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Advance Australia Removals & Storage

4.38 from 20 reviews


Phone:
1300665535
0401713088
Address:
Caboolture QLD 4510
Website:
http://advanceaustraliaremovals.com.au
ABN:
91605499107
Public Liability:
Public liability insurance verified

Advance Australia Removals is an Australian owned and family run business that has been in the industry for over 35 years, with an energetic team of trained removalists.

With late model trucks and the latest equipment dedicated to providing a superior removals experience. We pride ourselves on realistic prices and great service that leaves our customers happy with our services and recommending our company by word of mouth.

Our staff pride themselves on high quality service. They show a high standard of respect for our customers furniture and belongings. Whether it be relocating your family home, office or business, the years of experience we have gained, enable us to be able to tailor your move to suit your requirements. We can assist you with moving your home, your car, boat, trailer, pool table, spa bath etc.

We have depots in Sydney, Brisbane, Rockhampton, McKay, Townsville, Cairns, Melbourne, Adelaide, Perth and Tasmania.

We can assist you with long and short term storage utilising furniture modules or containers, depending on how large or small your relocation may be. We can supply cartons, packing materials, storage, pet transport and plastic covers and padding for your soft furnishings. Let Advance Australia Removals take the stress out of moving your home, office or business. Our friendly team are dedicated to your moving needs.
Just give us a call on our free number 1300 66 55 35 or email sales@advanceaustraliaremovals.com.au for a no obligation free quote .

Area Serviced:
New South Wales
Queensland
Western Australia
Australian Capital Territory

Accepted Payment Methods:
Cash
Credit Card
Direct Deposit

Accepted Payment Terms:
Payment on Delivery
Part Payment up Front

Reviews for Advance Australia Removals & Storage

The below reviews have been provided by customers who have found Advance Australia Removals & Storage through this website and have left feedback on completion of their job.



Gayle posted a Gumtree / Ebay delivery job on the 24th of May 2015, moving from Caloundra QLD to Collaroy NSW. Gayle selected Advance Australia Removals & Storage for the job

Gayle's Feedback:
Excellent
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Feroza posted a interstate removalist job on the 9th of Jun 2015, moving from Elizabeth Hills NSW to Forest Lake QLD. Feroza selected Advance Australia Removals & Storage for the job

Feroza's Feedback:
We received an excellent and friendly service.
3 out of 5
3/5 Communication
4/5 Care of property
4/5 Service as described
1/5 Punctuality
Richard posted a interstate removalist job on the 5th of Oct 2015, moving from Mission Beach QLD to Alberton QLD. Richard selected Advance Australia Removals & Storage for the job

Richard's Feedback:
Great service all in all, very friendly and hard working.
4.50 out of 5
3/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Shane posted a interstate removalist job on the 30th of Sep 2015, moving from Deakin ACT to Caloundra QLD. Shane selected Advance Australia Removals & Storage for the job

Shane's Feedback:
Awesome company to deal with. Nothing was a problem. Very concerned as moving interstate but reassuring from the moment we meet to the door to door service. All went well. Ronnie was fantastic very friendly easy to deal with. Very careful & considerate towards our belongings. Nothing was broken. Stuart & Maryanne very helpful & understanding, awesome communication. Thank you for making this a pleasant experience. Highly recommend to others.
4.75 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
4/5 Punctuality
Michael posted a interstate removalist job on the 7th of Dec 2015, moving from Paradise Point QLD to Narrabundah ACT. Michael selected Advance Australia Removals & Storage for the job

Michael's Feedback:
All arrived safe.
4.50 out of 5
4/5 Communication
5/5 Care of property
5/5 Service as described
4/5 Punctuality
David posted a interstate removalist job on the 5th of Apr 2016, moving from Mountain Creek QLD to Gosford NSW. David selected Advance Australia Removals & Storage for the job

David's Feedback:
They were great to start with with communication on when they were picking up etc, they did not unfortunately quote the packing of boxes etc which was on the original request and ended up being a late minute hassle to get them packed myself, it felt like they did not quote that to get the cheapest quote in order for me to take the job. I was told it would be delivered Sunday afternoon and by Monday morning I had heard and seen nothing of my belongings. Apparently they had some wheel issues to which I would not have had a problem yet we had to call them to find out where they were and also had to take a day off work to be there for when they arrived which was very late afternoon. The other issue was I was told at the last minute that they required cash when I was told I would be originally able to pay by card or direct transfer. I was also quoted on a certain m2 and told that once they saw the job they would reassess it and give me the proper quote as I no longer required a motorcycle to be picked up from Caloundra on the way. Graham told me that over the phone that that would mean a smaller load and so smaller quote. None of this occurred and I was forced to pay in cash before they would begin to load the vehicle. I felt ripped off, cheated and disapointed and will definitely not recommend these removalists to anyone else!!!
3.50 out of 5
3/5 Communication
5/5 Care of property
3/5 Service as described
3/5 Punctuality
Response
Hi So Sorry to hear this but are you sure you got the right company as we dont have a Graham that works here
Sanjay posted a delivery job on the 30th of Jul 2016, moving from Maroochydore QLD to Idalia QLD. Sanjay selected Advance Australia Removals & Storage for the job

Sanjay's Feedback:
Would not recommend this company. Full of promises, very bad communication.
1.75 out of 5
1/5 Communication
4/5 Care of property
1/5 Service as described
1/5 Punctuality
Glenda posted a delivery job on the 31st of Oct 2016, moving from Fassifern NSW to Harristown QLD. Glenda selected Advance Australia Removals & Storage for the job

Glenda's Feedback:
Great Service - Phoned when they said they would, Arrived when they said they would, Delivered when they said they would. Polite and Pleasant
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Sue posted a delivery job on the 27th of Jan 2017, moving from Norman Gardens QLD to Kenmore QLD. Sue selected Advance Australia Removals & Storage for the job

Sue's Feedback:
Very well handled. There was a slight breakdown of communication resulting in second lot of effects being delivered a day later than expected. However, they were very careful and thorough and everything worked out well in the end, with everything being collected punctually as planned and arriving safe and sound. Would recommend to others!
4.25 out of 5
3/5 Communication
5/5 Care of property
5/5 Service as described
4/5 Punctuality
LORNA posted a furniture removalist job on the 8th of Feb 2017, moving from Kirwan QLD to Goodna QLD. LORNA selected Advance Australia Removals & Storage for the job

LORNA's Feedback:
Excellent service, on time and no hidden costs
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Robyn Monckton posted a interstate removalist job on the 6th of Jun 2017, moving from Waitara NSW to Maroochydore QLD. Robyn Monckton selected Advance Australia Removals & Storage for the job

Robyn Monckton's Feedback:
The service was OK. Confused as to why they wanted to pick up a day earlier than the date that was booked in. However as I had everything packed I allowed the earlier pickup. Upon delivery there was only one person to unload. Would I use or recommend this company??
4 out of 5
4/5 Communication
4/5 Care of property
4/5 Service as described
4/5 Punctuality
Adrian posted a local removalist job on the 10th of Jun 2017, moving from Ingham QLD to Milton QLD. Adrian selected Advance Australia Removals & Storage for the job

Adrian's Feedback:
Mover's turned up on time, however getting updates tended to be difficult. Everything was delivered, and nothing is broken, however boxes weren't in the best of shape.
4.25 out of 5
3/5 Communication
4/5 Care of property
5/5 Service as described
5/5 Punctuality
Tanya posted a courier job on the 30th of Jul 2018, moving from Middle Park QLD to Castle Hill QLD. Tanya selected Advance Australia Removals & Storage for the job

Tanya's Feedback:
It was agreed they would move the old bed upstairs before the job was accepted. Then the driver decided he had a problem with this and it felt like he was trying to extract more money from me.
4.25 out of 5
5/5 Communication
5/5 Care of property
2/5 Service as described
5/5 Punctuality
Lee posted a local removalist job on the 3rd of Sep 2018, moving from Edmonton QLD to Urraween QLD. Lee selected Advance Australia Removals & Storage for the job

Lee's Feedback:
Did job at short notice after Handy home movers - who we had earlier selected through your service - let us down badly. We are very grateful that even though this company was dearer ... they came through when we needed it so would recommend them certainly. But VERY poor form from Handy home movers for dishonest communication and conduct.
4 out of 5
4/5 Communication
4/5 Care of property
4/5 Service as described
4/5 Punctuality
Glen posted a Gumtree / Ebay delivery job on the 9th of Sep 2018, moving from Terrigal NSW to Townsville City QLD. Glen selected Advance Australia Removals & Storage for the job

Glen's Feedback:
Excellent
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Jaime posted a interstate removalist job on the 19th of Jan 2019, moving from Anna Bay NSW to Brassall QLD. Jaime selected Advance Australia Removals & Storage for the job

Jaime's Feedback:
These guys are hands down the best removal company I have ever used Communication and punctuality second to none and every single item arrived safely I highly recommend this company to anyone I will definitely be using them next time I need removal services and recommending to all of my family and friends
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Brett posted a local removalist job on the 20th of Jan 2020, moving from New Auckland QLD to Seven Hills QLD. Brett selected Advance Australia Removals & Storage for the job

Brett's Feedback:
Great service at quick notice.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Rose posted a interstate removalist job on the 21st of Jan 2020, moving from Gympie QLD to Wentworth Point NSW. Rose selected Advance Australia Removals & Storage for the job

Rose's Feedback:
Excellent company. All of my items were treated with exceptional care and were in perfect condition when delivered. All staff I dealt with were very friendly and thorough. Excellent communication from both drivers. Great price for wonderful service, would highly recommend.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Elipsha posted a interstate removalist job on the 3rd of Jan 2020, moving from Richlands QLD to Wollongong NSW. Elipsha selected Advance Australia Removals & Storage for the job

Elipsha's Feedback:
Firstly, I had booked them up weeks in advance for a removal job from Brisbane to Wollongong. Around 3days before pickup, I get a call from them saying that they’ll have to pickup the stuff early as their driver allegedly cancelled for that day. So I FORCIBLY HAD to pack all my stuff in a hurry with whatever I could find and send it away. Only ONE DRIVER showed up to pick the stuff up even though they specifically mentioned that two people will come in so that I wouldn’t have to give them a hand but I had to!! Then the removalist shoved my expensive mattress along with the mattress protector directly in the van in such an unpleasant way, even though they mention that they will provide plastic covers for the mattress. At last, I informed them MULTIPLE times that I need the stuff delivered on a particular day as I had to go on an international trip the following day but shockingly, I get a call from them just before the delivery day to say that the truck had an minor accident and they won’t be able to deliver the stuff on time. I had to sleep on the floor for two nights with no bed as they couldn’t fulfil their end of the bargain. Honestly I don’t even think that I believe their excuse because it just seems very convenient. Finally, once the stuff was delivered, it was in TERRIBLE CONDITION. The mattress was in a terrible state and very dirty, the packaging boxes were all distorted and I had to throw them away. They broke the door for my side cabinet so I had to get rid of it too. The also broke my laundry basket. The stuff was all just put terribly in the room so I was really really unhappy with the service. I called up Mary Anne multiple times afterwards but it always conveniently went to voicemail and so, I even left a voice message but never got a call back.. I am not the kind of person who would discourage someone from hiring them or deliberately undermine a small business but if at all you do end up selecting them, PLEASE PLEASE PLEASE don’t do so without getting an insurance for your stuff. I had heard of horror stories about this happening to other people when they hire removalists but never really thought I would be one of them. Anyways, please be careful while making your decision and remember, they are not very good at keeping their word so don’t have very high expectations.
1.50 out of 5
3/5 Communication
1/5 Care of property
1/5 Service as described
1/5 Punctuality
Mick posted a interstate removalist job on the 24th of Jul 2020, moving from Brassall QLD to Beresfield NSW. Mick selected Advance Australia Removals & Storage for the job

Mick's Feedback:
Advance Australia Removals were fantastic. Easy to communicate with, prompt and diligent and simply followed through on every promise they made. Highly recommended!
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Damian posted a local removalist job on the 17th of Oct 2020, moving from Buderim QLD to Cairns QLD. Damian selected Advance Australia Removals & Storage for the job

Damian's Feedback:
My employer chose the cheapest quote for relocation and we got even less than that. We got a dishonest provider with little or no integrity. On the day of the move they called an hour before telling me they're going to store my items in their unsecured shed for an undefined period of time instead of delivering them to my paid storage unit. After insisting they didn't do this they agreed to do what they were actually getting paid for. Then on arrival I insisted they didn't dismantle my new desk because it would damage it, of course they did anyway and destroyed it beyond repair. Some of my kitchen supplies went "missing". Bedside tables, bar fridge, two shelving units, bed frame and more were damaged. They're too cowardly to even reply regarding those issues. And possibly the most alarming was when I first opened my storage unit I found items that weren't mine!? When informing them of this the response was to just leave them outside to be picked up!? If you really must use this provider, firstly I'm sorry in advance, secondly don't even think about talking to them without insurance in place. There's a few good reviews for these guys which is really surprising. I've lived and worked all over Australia and this organisation was the worst removals company I've seen.
1.50 out of 5
1/5 Communication
2/5 Care of property
1/5 Service as described
2/5 Punctuality
Kay Day posted a interstate removalist job on the 16th of Nov 2020, moving from Penrith NSW to Maryborough West QLD. Kay Day selected Advance Australia Removals & Storage for the job

Kay Day's Feedback:
Excellent communication Friendly Great rates
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality