Shairah posted a interstate removalist job on the 7th of Nov 2018, moving from Mildura VIC to Matraville NSW. Shairah selected Auslink Removals for the job
Earlier communication was OK and superb. i confirmed my quote via the phone and confirmation received 9 Nov via email. I replied an hour later on the pictures and details as described on the phone.
Pick up was set on 17 Nov. was really hoping everything will be sorted. During the pick up day, our client mentioned the driver refused to collect some items despite we have booked for 6-7 cubic space. very disappointed as it is very very hard to engage with the client to set for an appointment. We texted the office number and the driver to collect the items but received no response.
Items well received at the warehouse and after we measured total cubic was only 4 cubics. If they picked up the remaining items as requested, it would be about 6-7 cubics. We have mentioned in the email all items with labels to be picked up but apparently the email we sent 9 Nov were not seen??
And guess what, it’s almost 3 weeks from the pick up last time & Until now we still not able to get appointment with client to collect the remaining things.
3.50 out of 5
5/5 Care of goods
1/5 Service as described