Compare Removalist Quotes

Get Upto 7 Competing Quotes Quick. Compare & Select.

removalists

HG Removals And Transport

3.69 from 22 reviews


Phone:
1800 447 366
1800HGREMOVALS (1800 447 366 )
Address:
Brisbane City QLD 4000
Website:
www.removalistinadelaide.com.au
ABN:
82766912492

Trusted Removalists in Melbourne Adelaide

We are the leading Removalists in Melbourne – Safe, Affordable and Stress-free Furniture Removals for Moving House Locally, Interstate and Overseas

We provide our customers an excellent removals service at an affordable price and offer professionalism and reliability. Wherever you are located we believe in offering professional Adelaide removal services whilst maintaining low hourly rates.

We help you transit your goods from Melbourne to around Australia. In addition we also assist you with a wide range of additional moving services: We can help you move house or office. We can also help you whether you are in a major city or in the country.

Office hours: 7am – 5pm Mon – Fri, 8am – 5pm Saturday and Sunday
Moving hours:24/7 including holidays
Minimum charge of two hour plus travel time, if applicable.
30-minute increment charge after the first two hours.
We accept cash, VISA, MasterCard and AMEX.
There is a surcharge of 2% for VISA and MasterCard, and 5% for AMEX. Payment must be finalised on completion of job.
All prices include GST and public liability insurance..

HG Removals & Transport Contact Us
Mobile: 0404 193 333 ,08 72000074
Email: hgremovalstransport@gmail.com
Website: www.removalistinadelaide.com.au
Area Serviced:
All of QLD
In business since:
2012
Number of vehicles:
5
Number of staff:
11 - 20
Accepted Payment Methods:
Cash
Credit Card
EFTPOS

Accepted Payment Terms:
Payment up Front
Payment on Delivery
Part Payment up Front

Reviews for HG Removals And Transport

The below reviews have been provided by customers who have found HG Removals And Transport through this website and have left feedback on completion of their job.



Jennifer posted a local removalist job on the 6th of Mar 2021, moving from Brookfield QLD to Chapel Hill QLD. Jennifer selected HG Removals And Transport for the job

Jennifer's Feedback:
Pleasant and helpful workers.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
patrick posted a local removalist job on the 14th of Dec 2020, moving from North Adelaide SA to Paradise SA. patrick selected HG Removals And Transport for the job

patrick's Feedback:
When the service arrived, it was good. When it arrived. It was booked at 3 and no phone call to say it will be late. Then new time arranged at 5.30. Had to call at 6.30 to see what was happening as I received no communication to say it was going to be later and had to continue calling to find out what was happening as they didn't call back. They even tried to change it to do it the next day which was not going to happen. Finally got a crew at 8.20 and finished 11.35. As said, when they came, the crew were good but the delays and lack of communication and then trying to arrange to have it done the next day, made the experience a terrible one.

2.50 out of 5
1/5 Communication
4/5 Care of goods
4/5 Service as described
1/5 Punctuality
Bheki posted a local removalist job on the 23rd of Oct 2020, moving from Blair Athol SA to Mawson Lakes SA. Bheki selected HG Removals And Transport for the job

Bheki's Feedback:
Very good service.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Naomi posted a local removalist job on the 23rd of Jun 2020, moving from Para Hills SA to Ingle Farm SA. Naomi selected HG Removals And Transport for the job

Naomi's Feedback:
When they arrived, they had brought a larger truck than they said they were going to, without my asking. After looking around my house, they told my husband (didn't mention anything to myself) that I asked for a quote on a 2 bedroom house not a 3 and this was more furniture than they had quoted for. This was untrue, as I had even listed each item of furniture to be moved. Kept telling me I was lucky they brought a bigger truck. They took longer than myself and my husband would normally take to move ourselves.. taking much longer than nessicary to stack and unstack furniture. I ended up filling mine and my husband's car 4 times over before they were close to being packed. They also told me they were stopping for lunch (which I wouldn't have had an issue with, except there were still more surprises waiting for me).. Once we got to the new house and they very slowly unstacked things, they told me they were charging me an extra $15 an hour, as they filled up the larger truck with our furniture. They also asked if I was paying in cash, which I replied I was. At the end of a very frustrating and slow move, they then charged us for GST on top of their regular charge and their added $15 per hour. Nearly $700 later, it would have been cheaper and faster for me to move myself. I'm also still finding scratches and dents on various pieces of furniture, as well as some fragile items that were broken on arrival. Would not recommend

2.75 out of 5
2/5 Communication
3/5 Care of goods
1/5 Service as described
5/5 Punctuality
Aleshia posted a local removalist job on the 16th of Jul 2020, moving from Golden Grove SA to Nuriootpa SA. Aleshia selected HG Removals And Transport for the job

Aleshia's Feedback:
These guys are exactly the removalists you try to avoid. They called the day prior to try to move the time of booking which wasn’t convenient for us. Some of our furniture was scuffed and dirty but no major damage. Most annoyingly, they quoted a fixed price (after inspecting our house) for furniture + 20 large boxes and 38 small boxes then on moving day they say there are more boxes than quoted (there was actually less than originally quoted for) and charged an extra $100! Felt like they took advantage of the fact they were half way through the move before asking my husband for more money. Definitely not a company I would use again or recommend.

2.50 out of 5
1/5 Communication
3/5 Care of goods
1/5 Service as described
5/5 Punctuality
Darcy posted a local removalist job on the 18th of Mar 2018, moving from Para Hills SA to Elizabeth SA. Darcy selected HG Removals And Transport for the job

Darcy's Feedback:
Slow, one kept on talking on the phone, misunderstood basic english constantly, one item completely destroyed. Housemate and I had to do most of the work because they would have made a 2 hour job into a 5 hour job.

1.75 out of 5
1/5 Communication
2/5 Care of goods
2/5 Service as described
2/5 Punctuality
Lindsay posted a piano removal job on the 20th of Feb 2018, moving from Glenelg SA to Kidman Park SA. Lindsay selected HG Removals And Transport for the job

Lindsay's Feedback:
Good job.

4.75 out of 5
4/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Ann-Maree posted a local removalist job on the 7th of Nov 2017, moving from Westbourne Park SA to Lenswood SA. Ann-Maree selected HG Removals And Transport for the job

Ann-Maree's Feedback:
Unfortunately the truck scheduled for my move had mechanical problems however they rang to let me know and organised another truck to arrive within two hours which gave me more time to pack more boxes!!

3.25 out of 5
4/5 Communication
4/5 Care of goods
4/5 Service as described
1/5 Punctuality
Liz posted a local removalist job on the 21st of Nov 2017, moving from Rosewater SA to Evanston South SA. Liz selected HG Removals And Transport for the job

Liz's Feedback:
They charged me extra because of the flight of stairs. I told them both in the online booking and verbally about the stairs. Then they had a go at my friend about the distance to the final destination. Surely a quick google maps would have revealed that earlier. When I queried the cost they said them would call me back and never did. The quote also said it was 85 including GST but then they charged me GST. In total it cost me $140 more than I expected. I am extremely disappointed.

3.25 out of 5
2/5 Communication
4/5 Care of goods
2/5 Service as described
5/5 Punctuality
Keryl posted a delivery job on the 13th of Jul 2017, moving from Norwood SA to Hope Valley SA. Keryl selected HG Removals And Transport for the job

Keryl's Feedback:
I booked days in advance of needing the service and confirmed a 10am pick up. On the day I rang to confirm, they were unfamiliar with the job despite me putting it in writing. I was told someone would call back. I waited 2 hours no call so again I called and was told they would pick up after lunch. Arrived at 3pm! Told to pay cash or go get cash which this was the first I heard about it. I had to argue the point and finally managed to do a bank transfer. The delivery guys did a good job but the company was extremely poor in communication, reliability and timing. It was a stressful experience!

2 out of 5
1/5 Communication
5/5 Care of goods
1/5 Service as described
1/5 Punctuality
Simon posted a local removalist job on the 14th of Jun 2017, moving from Klemzig SA to Tranmere SA. Simon selected HG Removals And Transport for the job

Simon's Feedback:
An absolutely terrible experience from day 1. I have never been so stressed and angry with a company before. Day 1: The removalists were due to arrive at 8 am. I rang at 9 am to ask what was going on. received a text message to say they were facing delays due to bad weather but would not reply when I asked for an approximate arrival time. I had to ring to get this information, and there was no attempt to contact me to tell me its was going to be late. Approximately 4 1/2 hours later after I received a text saying the driver will call me shortly and I was contacted by a driver who did not know the pick up or delivery address which I had to text him with. Upon arrival at 3:30 I was told the truck was going to be too small (!) . no-one had contacted me this time and I was ringing/texting 3 different numbers for the office with no response. The driver organised a larger truck for the next day. Day 2 (of a one day job): I was greeted at approximately 10 am by a two different employees of the company with a larger truck. I managed to speak to the manager but was given the news that for some reason he didn't have an itinerary either and that I sent him a "blank email" so he never had an itinerary (which I never did). the way the website works is that all the information is on the one pages so if they had my name and delivery address then they had the itinerary .They had a look through and proceeded to pack the truck but then complained when they saw the items in the shed as they did not have room. They claimed it would have to be 2 trips now. I said that's was fine and that I just needed to get my stuff into the new house. they packed the truck and was then told the price had gone up due to them needing a bigger truck-despite the company accepting the job at the quoted price the week before. the price I was then quoted was $120 per hour which they said was a discount from $150 (their website says the maximum payment is $99/hour for 2 people and the biggest truck they have) I had no choice to say yes. Once they arrived at the new house to unload i was then told i had to pay up front or they would lock the truck and not let me have my household items. I needed the stuff so I agreed. I never received a receipt and I assumed it would be given at the end of the job. Upon finishing the job they said "We are NOT going back to get the second load, and we don't have to tell you why" and after a brief discussion in which they gave me no reasons or explanations, they left. They also charged me for return to depot of $60, but their website says they only charge from pick up to drop off NOT depot to depot or pick up to depot I then had to hire my own truck, and get friends to help with the rest of the loads. It ended up taking me 4 days to move and many more hundreds of dollars to complete the move, It has damaged my health and left me furious. Never use this service!

1.50 out of 5
1/5 Communication
3/5 Care of goods
1/5 Service as described
1/5 Punctuality
James posted a local removalist job on the 9th of Mar 2017, moving from Goodwood SA to Golden Grove SA. James selected HG Removals And Transport for the job

James's Feedback:
Really impressed with the service very professional on time took care of our belongings will highly recommende HG Removals ..

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Mauro posted a local removalist job on the 26th of Jan 2017, moving from Adelaide SA to Camden Park SA. Mauro selected HG Removals And Transport for the job

Mauro's Feedback:
That did the move quickly and carefully. I would definitively recommend their service.

4.75 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
4/5 Punctuality
Anny posted a local removalist job on the 12th of Jan 2017, moving from Hayborough SA to Oaklands Park SA. Anny selected HG Removals And Transport for the job

Anny's Feedback:
HG Removals came with a big truck, a little late. 2 guys took care of our furniture. Quote which was given to us stated charge was from door to door at $99 per hour, but we were charged extra 1 hr fee which they stated in email confirmation. I called them 2 weeks in advance to book however the email confirmation stating the extra charge came on a few days before the move, after 2 follow up phone calls requesting the email. If we had known there was an extra 1hr charge we could've booked another company for cheaper. The guys worked for 3hrs 15 mins but charged us 4.5 hrs at $100 per hour. We paid cash, they said they will send out a receipt but we have not yet received it. Overall good service, but a bit dodgy.

3.50 out of 5
2/5 Communication
5/5 Care of goods
3/5 Service as described
4/5 Punctuality
Matthew posted a local removalist job on the 7th of Feb 2017, moving from Tusmore SA to Fullarton SA. Matthew selected HG Removals And Transport for the job

Matthew's Feedback:
Perfect in every way professional on time took care of furniture highly recommended

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Larissa posted a local removalist job on the 23rd of Jan 2017, moving from Glenalta SA to Brompton SA. Larissa selected HG Removals And Transport for the job

Larissa's Feedback:
The boys were really friendly, efficient and careful with our furniture.

4.75 out of 5
4/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Claire posted a local removalist job on the 14th of Sep 2016, moving from Highgate SA to Fullarton SA. Claire selected HG Removals And Transport for the job

Claire's Feedback:
Movers were an hour late from scheduled time, took several phone calls to track them down - first job went overtime - they should have contacted me or alternatively told me when booking made that we were 2nd job. Workers were good, however were in a hurry to get to 3rd job and didn't want to take my boxes, wanting me to take them in my vehicle - don't think they were very happy when I insisted they take them. We only moved 6 or so streets away so goods arrived OK. I would use again but I would be more specific in my instructions and requests.

3.50 out of 5
4/5 Communication
4/5 Care of goods
4/5 Service as described
2/5 Punctuality
Joanne posted a local removalist job on the 20th of Sep 2016, moving from Tea Tree Gully SA to Enfield SA. Joanne selected HG Removals And Transport for the job

Joanne's Feedback:
The guys were extremely helpful, polite and hard working. They took great care to make sure nothing was damaged. I was very impressed.

4.75 out of 5
4/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Susan posted a delivery job on the 29th of Aug 2016, moving from West Melbourne VIC to Crafers SA. Susan selected HG Removals And Transport for the job

Susan's Feedback:
Nice people to deal with and they took good care of the goods. Truck was very late for both pick up and delivery, which was a pity. However was impressed with their care, politeness, and the price was good.

4 out of 5
3/5 Communication
5/5 Care of goods
5/5 Service as described
3/5 Punctuality
John posted a interstate removalist job on the 12th of Jul 2016, moving from Reynella East SA to Parramatta NSW. John selected HG Removals And Transport for the job

John's Feedback:
Highly Recomend Very Proffesional Perfect ...

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Xiangwei posted a interstate removalist job on the 29th of Jun 2016, moving from Magill SA to Pendle Hill NSW. Xiangwei selected HG Removals And Transport for the job

Xiangwei's Feedback:
Very attractive quotation at only $875 without letting you know it will be a shared load, but at exact moving day and moving time just tell you they can't do it any more cause others cancelled and ask for $3,600. No recommendation!

2 out of 5
2/5 Communication
3/5 Care of goods
1/5 Service as described
2/5 Punctuality
Leah posted a interstate removalist job on the 3rd of Jun 2016, moving from Moorabbin VIC to Wattle Park SA. Leah selected HG Removals And Transport for the job

Leah's Feedback:
Great service at a good price, managed to make it all the way from Melbourne to Adelaide in 24hours rather than the 48hour minimum discussed. These guys even sourced out some additional man-power to unload the truck on arrival to ensure a hasty move. Very happy with service. A great company to use to get from A to B on a budget.

4.75 out of 5
5/5 Communication
4/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Thanks Leah for your business and feedback it was pleasure serving you Thanks HG Removals