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Interstate Removals Ozwide
4.55 from 28 reviews
- Phone:
-
0433 322 004 | 0450 075 963 | 0467 259 457
07 3166 8962
- Address:
-
38 Centenary Place
Logan Village QLD 4207
- ABN:
- 62169778198
- Public Liability:
- Public liability insurance verified
Interstate Removals OzWide offers competitive, attractive and reliable options for your Move interstate. Whether across the country, across the state or across the street, IR OzWide is moving with you. We also offer cost effective, tailored services through our local Removals division.
All of our quotes are based on the following;
• Inventory supplied
• Good access both ends
• Flexibility with pick up & delivery dates
• Uplift & delivery of items (door to door)
• Pre-pack quoted separately
• Large 60m3 capacity Interstate truck & 40m3 trailer
• Large 55m3 capacity Local truck
• Removal via container truck
• Centralised hubs in Brisbane & Geelong
• Affiliates across the nation
• Storage available in most major cities
• Removals Insurance available on request
• Transit insurance included
• Our terms are 40% deposit with balance due on completion of uplift
We are a fully insured, professional, reliable and dedicated team of Removalists. We cover all areas from Melbourne to Cairns and across to Adelaide. Our trucks run up and down the East Coast to all points. We service our WA clients via rail and we can also offer this service to East Coast and SA clients.
If you should you have any questions regarding this quote and your Move, please don’t hesitate to contact us.
We look forward to assisting you.
Call our friendly team today in to find out more about how we can make your move as smooth as possible.
HERE ARE A FEW COMMENTS FROM SATISFIED CLIENTS
James Choi, Melbourne - Brisbane 11/10/19
Matt and his team were superb! I couldn't recommend them highly enough.
Vanessa Goodwell , Shepparton - Ayr 22/06/19
Matt and his team arrived on time and everything made it to our new home undamaged. Thank you Guys, you were awesome!
Steven Ford, Rockhampton - Mildura 19/05/19
Thanks Matt, you were a lifer save after another company let us down. 5*!
Justin Caldwell, Canberra to Gold Coast 25/7/19 - 09/08/19
We had a fantastic experience. We moved from Canberra to Gold Coast and they were unbelievably helpful every step of the way. As far as quoting for the job, their quote was very reasonable and competitive with other companies. They were polite and up front with all costs and kept us informed at every stage of the move. We had a fairly complicated move with our furniture needing to go into storage for 2 weeks prior to being transported and be picked up without us being there. We also had a problem with an unreasonable seller who wouldn't allow the truck to unload at a convenient time. Matt changed his schedule allowing our stuff to stay on the truck until that afternoon and be delivered at a new time. They really made a difficult interstate move smooth and stress free. Phone communication was polite, friendly and helpful with Mark assisting where he could, Matt was fantastic driving some of our load up on his birthday he was fastidious about wrapping everything in blankets and making sure nothing could be damaged. Tim and Meagan were awesome. Tim couldn't have been a nicer guy, unloading whole truck with Meagan's help and making jokes alll afternoon. The whole experience was very professional and everyone in the team went above and beyond to make sure we were looked after. I would highly recommend.
John, Brisbane to Townsville 9/08/19
Matt delivered the chest of draws, etc, to our daughters house in Townsville on Friday evening, all in good order.
I would be willing to supply a testimonial on performance, it was excellent.
Mike, Merimbula to Cairns 9/07/19
Gentlemen, I just wanted to touch base and say a massive "Thank You, Well Done Guys". My move was just perfect!
From the first call and discussion and the resulting competitive quotation, through pickup and the transit from Merimbula to the store in Cairns, I never once had anything but a good feeling.
Fiona, your back office arranging and follow-ups were flawless. Matt on the road is fantastic. He is so good at loading and packing and so efficient in transit. I always knew where everything was and what was going on hour by hour. His customer service manner is awesome!
Congratulations Guys - a great execution of plan, exactly as we agreed, on-time, on budget and not a mark anywhere on my furniture.
Perfect!
I will gladly recommend you in the future. Feel free to quote any of this email in Testimonials - Only too happy!
Area Serviced:
Victoria
New South Wales
Queensland
South Australia
Western Australia
Australian Capital Territory
In business since:
2002
Number of vehicles:
5
Number of staff:
5
Accepted Payment Methods:
Cash
Credit Card
Direct Deposit
PayPal
Accepted Payment Terms:
Payment up Front
Part Payment up Front
Reviews for Interstate Removals Ozwide
The below reviews have been provided by customers who have found Interstate Removals Ozwide through this website and have left feedback on completion of their job.
Adriana posted a local removalist job on the 4th of Dec 2021, moving from Newport QLD to Narangba QLD. Adriana selected Interstate Removals Ozwide for the job
Adriana's Feedback:
The best removalist team we’ve used to date! Awesome guys, super quick and careful. Definitely recommend! Thanks boys
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Frank posted a interstate removalist job on the 11th of May 2021, moving from Kialla VIC to Giru QLD. Frank selected Interstate Removals Ozwide for the job
Frank's Feedback:
Great service and good care taken with all goods. A little more communication from admin would Complete a great service. Great work guys.
4.75 out of 5
4/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
bob posted a local removalist job on the 3rd of Apr 2021, moving from Birkdale QLD to Woodhill QLD. bob selected Interstate Removals Ozwide for the job
bob's Feedback:
Friendly bunch of blokes who simply turned up on time and did the job to my satisfaction and I will recommend them to others. Priced very reasonably.
4.25 out of 5
4/5 Communication
4/5 Care of property
4/5 Service as described
5/5 Punctuality
tracey Devroome posted a piano removal job on the 29th of Apr 2021, moving from Warner QLD to Banksia Beach QLD. tracey Devroome selected Interstate Removals Ozwide for the job
tracey Devroome's Feedback:
Communication was difficult
However Eadie was great
3.50 out of 5
3/5 Communication
5/5 Care of property
5/5 Service as described
1/5 Punctuality
Jason posted a interstate removalist job on the 20th of Mar 2021, moving from Rathmines NSW to Cannon Valley QLD. Jason selected Interstate Removals Ozwide for the job
Jason's Feedback:
Communication from Paul was very poor.
I asked for additional space if available. When I have Paul the size of the storage shed I had my belongings in and asked for a new quote he would not give me one. He loaded all my belongings onto his truck and then sent me an invoice for more than three times the price of the original quote. I asked for my belongings to be returned to the storage shed and he refused and instead threatened to unload my belongings at his facility where I would have to get them picked up and transported by another company if I didn’t pay the invoice he had sent.
Today we found that when unloading our belongings, a piece of the trampoline frame had fallen off their truck and had been run over and damaged.
I would not recommend using this company.
1.75 out of 5
1/5 Communication
2/5 Care of property
1/5 Service as described
3/5 Punctuality
Response
Well Jason, I wish I could say your review is a surprise but it's not. Let address your complaints 1 at a time;
- Your quote was based on 5m3, when you said you had a few extra things I didn't worry as I don't mind if it's a couple of m3 over. You couldn't tell me what you wanted to go because you weren't there. It is always the client's responsibility to accurately describe their consignment.
- When we arrived at the storage shed we find that there is 10m3 more than what was put into Find A Mover by yourself.
- Your wife was there, when she was queried about what needed to go she said "All of it" when we were discussing the price/m3 she said "Yes, I know 3 times the volume equals 3 times the price"
- As your wife was your duly delegated representative, her instructions to "take it all" were followed.
- She also told my staff that SHE was paying and "didn't know what you were going on about"
- I send you an invoice the same night it was loaded. You replied in the morning that the price adjustment was unacceptable and that you wanted us to return the excess m3 to your storage unit. We were nearing Melbourne at the time so that wasn't an option.
- I gave you a choice, we would bring your items to Qld for a fair price, I would give you 2-3 weeks in storage to arrange another Carrier. Your words (after a few expletives and name calling) was no, just deliver it.
- We used a 60m3 truck and 40m3 trailer. All of your items were carefully loaded and was fully enclosed.
- Here's where I call your assertion about the parts of a trampoline as the words of a bald faced liar. At no time did any of the parts in question for the tramspoline fall off the back or were damaged in any way.
You have written a false account of what really happenned in order to obfuscate that you underquoted your meterage, was overruled by your wife on site and your things were delivered without incident.
Accordingly you have left us what you consider to be a fair review without any regard for the consequences of the Guys that worked so very hard on your behalf. I'll take your review and put it where it belongs - behind me.
Silene posted a interstate removalist job on the 4th of Mar 2021, moving from Wendouree VIC to Deception Bay QLD. Silene selected Interstate Removals Ozwide for the job
Silene's Feedback:
Very reasonably priced, my belongings were I damaged. Overall very happy.
4.50 out of 5
4/5 Communication
5/5 Care of property
5/5 Service as described
4/5 Punctuality
Tim posted a interstate removalist job on the 17th of Nov 2020, moving from Mona Vale NSW to Ashgrove QLD. Tim selected Interstate Removals Ozwide for the job
Tim's Feedback:
Professional service at a reasonable price. Used for both sectors to get some furniture restored. Would definitely use again.
4.25 out of 5
5/5 Communication
5/5 Care of property
4/5 Service as described
3/5 Punctuality
Siobhan posted a furniture removalist job on the 26th of Mar 2021, moving from East Toowoomba QLD to East Toowoomba QLD. Siobhan selected Interstate Removals Ozwide for the job
Siobhan's Feedback:
We had arranged for the removalist to be at my house at 8am as I had to return to work later in the day. They rang at 8am to say they’d arrive at 9am because they’d apparently had difficulty with the truck. When they arrived, they spent nearly half an hour getting sorted and having a smoke.
I then asked, as had been mentioned in the phone, to just make sure the big items were taken first. I needed to remind them of this several times.
It was only supposed to take a few hours and when I said I was getting a friend to replace me as I was returning to work he asked, ‘How will we get paid?’ Given that I’d already made a deposit with their bank details, this was obvious.
They did, however, move more than was was expected which was a bonus and the furniture wasn’t damaged, except for nearly dropping the washing machine off the trolley!
2.25 out of 5
2/5 Communication
4/5 Care of property
2/5 Service as described
1/5 Punctuality
Response
Well Siobahn, we left from Brisbane to get to your job site at Toowoomba so it's not unrealistic to be only an hour late. That half hour was spent setting up the truck, making sure we were parked correctly, and getting the walkboard setup. As far as what's loaded first - that's entirely up to the guys to ensure that the load is distributed evenly. Guys asked how the invoice was to be paid because at no time during initial interaction did you mention returning to work, thus it's a honest enough inquiry. Payment can only be authorised by the Client so I wouldn't have thought the question to be obvious without specific instruction from you. You also failed to mention that in your Find A Mover move request you understated your meterage. Your move was priced at $99 hr as is our standard 4t truck price for moves under 15m3. As we stated honestly, we had issues with that truck so brought the bigger vehicle which we charge out at $125 hr. You have stated that we had to take more than what was allowed for, which means that by your own admission you underquoted your requirements. Rather than charge you the going rate for a 10t truck, we completed your move. I will take your comments into consideration and apply what we can to improve our service. Thanks for your feedback.
Jason posted a furniture removalist job on the 2nd of Mar 2021, moving from Worongary QLD to The Gap QLD. Jason selected Interstate Removals Ozwide for the job
Jason's Feedback:
What a great service. End to end this delivery was smooth and hassle free. Thanks guys.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Danny posted a interstate removalist job on the 10th of Jan 2021, moving from Numurkah VIC to Caboolture QLD. Danny selected Interstate Removals Ozwide for the job
Danny's Feedback:
We are Very. happy friendly respectful removalist. Everything came in one peice. Super quick service. Stress free and very affordable. Highly recommended
Thanks guys
4.50 out of 5
3/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Rafael posted a local removalist job on the 28th of Feb 2021, moving from Broadbeach QLD to Varsity Lakes QLD. Rafael selected Interstate Removals Ozwide for the job
Rafael's Feedback:
Movers friendly, and took good care of the items and did an amazing job organising the truck, but they completely overcharged me. On the phone they mentioned that there was a 1h commuting from the depot to our place that had to be charged, which I was ok with, so they arrived 11:55, worked until 15:30 (roughly 3:30hr job) but charged me for 7 hours! I asked for the invoice, they never sent me
3.75 out of 5
4/5 Communication
5/5 Care of property
2/5 Service as described
4/5 Punctuality
Response
Rafael, the Industry standard applied to Removals is 8m3 per hour loading/unloading. You had 20m3 worth of furniture, to be loaded and unloaded. In reality that's 40m3 in total during a 5hr period including travel between pick up and delivery. The rest of the time was allocated to travel to the Gold Coast and back. I'm sorry that you are disatisfied with the timing. If we get another opportunity in the future, we'll try harder to meet your expectations. Thanks for the honest feedback.
Sue posted a delivery job on the 10th of Aug 2020, moving from Willows Gemfields QLD to Inala QLD. Sue selected Interstate Removals Ozwide for the job
Sue's Feedback:
Good all round service
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Noel posted a delivery job on the 19th of Nov 2020, moving from Edmonton QLD to Mona Vale NSW. Noel selected Interstate Removals Ozwide for the job
Noel's Feedback:
Very satisfied with service provided.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Nick posted a interstate removalist job on the 5th of Nov 2020, moving from Aubigny QLD to Turner ACT. Nick selected Interstate Removals Ozwide for the job
Nick's Feedback:
Paul and his team were easy to deal with, punctual, and our stuff arrived safely.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Michael posted a furniture removalist job on the 17th of Nov 2020, moving from Pomona QLD to Cooma NSW. Michael selected Interstate Removals Ozwide for the job
Michael's Feedback:
Excellent service provided and excellent price .
All excellent.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
radek posted a interstate removalist job on the 17th of Sep 2020, moving from Research VIC to Trinity Beach QLD. radek selected Interstate Removals Ozwide for the job
radek's Feedback:
Fantastic service. All arrived in good nick and on time
4.75 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
4/5 Punctuality
Kate posted a interstate removalist job on the 17th of Oct 2020, moving from Coomera QLD to Wee Waa NSW. Kate selected Interstate Removals Ozwide for the job
Kate's Feedback:
Best Removalists I’ve ever dealt with
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Paige posted a interstate removalist job on the 25th of Jun 2020, moving from Morayfield QLD to Isabella Plains ACT. Paige selected Interstate Removals Ozwide for the job
Paige's Feedback:
The guys were exceptional in everything they did from uplift to delivery , we couldn’t thank them enough. We will recommend this company to anyone seeking a removalist
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Les posted a interstate removalist job on the 15th of Jun 2020, moving from Reservoir VIC to Sunnybank Hills QLD. Les selected Interstate Removals Ozwide for the job
Les's Feedback:
The guys were great. Really easy to deal with and very helpful
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
John posted a furniture removalist job on the 31st of Jan 2020, moving from Hamilton QLD to Burleigh Heads QLD. John selected Interstate Removals Ozwide for the job
John's Feedback:
Better than 100%
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
John, I don't know how we can do better than 5/5 on your next move but we're willing to give it a go!
Dan posted a interstate removalist job on the 6th of Feb 2020, moving from Keperra QLD to Shepparton VIC. Dan selected Interstate Removals Ozwide for the job
Dan's Feedback:
Guys were really friendly and helpful and let me know what was happening every step of the way.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Dan thanks so much for your feedback. We appreciate it.
James posted a delivery job on the 14th of Nov 2019, moving from Beaumont SA to Doonan QLD. James selected Interstate Removals Ozwide for the job
James's Feedback:
At times I was a little worried with the communication however the Dolphin / Interstate team came thru with flying colors and delivered everything as promised at a very competitive price! I do highly recommend their services.
4.50 out of 5
3/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Thanks James, we'll work harder to get a perfect score from you on the next one!
Garry posted a local removalist job on the 20th of Nov 2019, moving from Nudgee QLD to Innot Hot Springs QLD. Garry selected Interstate Removals Ozwide for the job
Garry's Feedback:
Great service with a great price. The remote delivery was no problem for Dolphin.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Thanks Garry, we appreciate your business.
Liam posted a delivery job on the 12th of Nov 2019, moving from Southbank VIC to Flametree QLD. Liam selected Interstate Removals Ozwide for the job
Liam's Feedback:
Great service. Thanks
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Cheers Liam, hope things are working out well for you in your new premises.
Luke posted a local removalist job on the 20th of Nov 2019, moving from Springwood QLD to Shailer Park QLD. Luke selected Interstate Removals Ozwide for the job
Luke's Feedback:
Fantastic fixed price, our cheapest move yet. Nothing was damaged and the move didn’t take to long. I will definitely be hiring again in the future.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Glad to be of service Luke. Wish you well in your new premises.
Kristina posted a interstate removalist job on the 5th of Nov 2019, moving from Bracken Ridge QLD to Bucasia QLD. Kristina selected Interstate Removals Ozwide for the job
Kristina's Feedback:
Very helpful and well priced, Matt was a pleasure to deal with.
4.75 out of 5
5/5 Communication
4/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Appreciate the feedback Kristina. Enjoy your new place!
Lisa posted a local removalist job on the 6th of Oct 2019, moving from Yeppoon QLD to Mudjimba QLD. Lisa selected Interstate Removals Ozwide for the job
Lisa's Feedback:
Great service . Great communication. Efficient. Would highly recommend Matt and his team.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Thank you Lisa was a pleasure working with you on your job if you need help moving again please call
Thanks Matt and team from Dolphin Removals
Ash posted a local removalist job on the 3rd of May 2016, moving from Camperdown VIC to Camperdown VIC. Ash selected Interstate Removals Ozwide for the job
Ash's Feedback:
Excellent to deal with on the phone and in person. Very efficient moving process with great care given to items. Cannot fault anything, one of the best experience with movers we have had.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Thanks for the feedback Ash!
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