Sukhitha posted a local removalist job on the 19th of Apr 2021, moving from Coorparoo QLD to Coorparoo QLD. Sukhitha selected Local Cheap Brisbane Movers for the job
Terrible. My booking was for 10-12pm, movers came around 3.30pm. Broke the bed while trying to disassemble so that they can move it using the stairs. Then tried to charge me 100$ for stairs! when it was only 2 flights of stairs. They said 20$ per flight. But at the end started counting flights of stairs as 1 per 10 steps, which is crazy. No where it was mentioned that that's how one flight is counted, and other companies made it clear in the quotes except these guys. So I didn't pay that much anyway.
They'll probably change their name and restart the company, I don't think this company would ever get a good reputation.
1 out of 5
1/5 Care of goods
1/5 Service as described
Hi Sukhitha,. Thank you for one sided story feedback. Yes true that our movers were late because of very bad wheather. But instead of canceling your job.. mover's completed your job till late evening. You had 5 stairs of flights. Mover's simply asked for stairs charges as per the quote. But you denied to make the payment for 5 flights. Then I office called you and tried to fix the problem. But you straight away told me that you will not pay us and give bad review. Then mover's took your 3 flights payment and left without any question. On the payment day you didn't mention about any bed damage. After 2 days later we didn't get any complaint in regards to your any damage. So please stop spoiling our company reputation just posting such negative reviews. Our movers had done amazing job..like they always do. We gave you the budget of 5 hrs to complete your job and mover's completed your job in given estimated time. You should reconsider your feedback. We have 4.90 ratings on Google. We always ready to extra mile to meet our customers satisfaction.