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Ls Removals

2.40 from 5 reviews


Phone:
0401507375
0384004070
Address:
studley st
Melton South VIC 3338
Website:
www.lsremovals.com.au
ABN:
22581072745
Public Liability:
Public liability insurance verified

LS Removals is a Melbourne based removalist company with many years experience in the industry, we pride ourselves on our customer service and ability to handle your goods with care.

We believe in a friendly service so as you don't feel like your personal possessions are being handled by a complete stranger.

We offer many packages to suit your individual needs as we understand that every move is different, from moving locally to making the big move interstate. No matter what your situation, LS Removals are here to help.

Ls Removals' mission is to make our client's relocating experience as easy and as possible. Hence our belief is that providing great customer service by establishing good communication between us and customer is paramount. We are striving to provide fast, friendly, affordable and fully functional solutions to accommodate any of your relocating needs.

We are committed to contribute 2% from each job to one of the four charities we chose. Each charity represents one area we are keen to help: health, environment, developing countries and children. The decision where we contribute these 2% is entirely up to you.

Are you insured?

Yes we certainly are! We at Ls Removals gladly offer all our customers peace of mind with our Transit insurance covering up to the value of $50,000. We also offer full repairs to any accidentally damaged goods so you can rest assured your belongings are in good hands. It's a fact that most home movers are not insured so don't take the risk with an uninsured removalist. For a more thorough breakdown on our insurance policy, please feel free to request a more detailed outline by emailing our friendly staff.

Can I help out and speed up the process?

Of course you can! Join in the fun and give us a helping hand. We do suggest that you listen carefully to instructions, especially around proper lifting techniques , last thing you want is a crook back.

Do you have discounts for pensioners or students?

We certainly do. We offer a 10% discount to pensioners and
5% discount for student. These discounts are applied upon viewing of student or pensioners card.

Do you guys move after hours?

We certainly do, although additional fees may apply,Ls need their much needed beauty sleep.

What about interstate removals - for example, Melbourne to Sydney moves?

We certainly do! Call today to get a free assessment and quote. We'll come to you, and it's absolutely obligation free. We're experienced removalists between Melbourne to Sydney.

PRICING:

MOVING:

Monday - Sunday Rates:

- 4 tonne truck with 1 man $75/h, 2.5 hours minimum

- 4 tonne truck with 2 men $95/h, 2.5 hours minimum
-6 tonne truck with 2 men $105/h ,2.5 hours minimum

- 8 tonne truck with 2 men $110/h, 2.5 hours minimum
-10 tonne truck with 2 men $115/h,4 hours minimum

- 12 tonne truck 2 men $ 125/h, 4 hours minimum

- Extra man $35 p/h, 10% GST will be charged at final bill


PACKING/UNPACKING:

$85/h,with 2 men+ 10% GST will be charged at final bill

How do you guys accept payments?

We accept cash or card, Direct DepositAccepted Payment Terms:Payment on Delivery

Area Serviced:
Victoria
New South Wales
Australian Capital Territory

Area Serviced:
Victoria
New South Wales

In business since:
2016
Number of vehicles:
4
Number of staff:
6 - 10
Accepted Payment Methods:
Cash
Credit Card
EFTPOS
Direct Deposit
Cheque
PayPal

Accepted Payment Terms:
Payment up Front
Payment on Delivery
Part Payment up Front

Reviews for Ls Removals

The below reviews have been provided by customers who have found Ls Removals through this website and have left feedback on completion of their job.



Cynthia posted a pool table removal job on the 22nd of Nov 2018, moving from Sunbury VIC to Rutherglen VIC. Cynthia selected Ls Removals for the job

Cynthia's Feedback:
Conscientious, efficient and polite team of workers at a competitive price. Would definitely recommend and will use again if needed.

4.75 out of 5
4/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Thanks Cynyhia's for your feedback .
daniel posted a local removalist job on the 30th of Dec 2018, moving from Cheltenham VIC to Murrumbeena VIC. daniel selected Ls Removals for the job

daniel's Feedback:
The organisation rescheduled on us four times in one day and then eventually told us they couldn't come until the next day. They were then 90 minutes late the next day. The employees were nice enough but the organisation was dreadful. I would warn others not to use them.

1.25 out of 5
1/5 Communication
2/5 Care of goods
1/5 Service as described
1/5 Punctuality
Response
Hi Daniel, we really really sorry for any inconvenience.due to hot weather on friday we couldnt done your move on the same .but we had promised with you your move will be done next day and we done it. we didint lied like other companies. sorry again daniel
Shakira posted a local removalist job on the 5th of Jan 2019, moving from Preston VIC to Collingwood VIC. Shakira selected Ls Removals for the job

Shakira's Feedback:
We had a move booked with John for yesterday morning at 7am. No body turned up at our pick up address. I contacted via phone and email and when finally answered, I was informed the manager would ring me back ( 2 hours passed) and since they have disconnected the mobile number and not answering the landline. This is absolutely appalling -don’t be a company that pride yourself on “guaranteed on time service” and “amazing customer service” when clearly you can’t do either of the above. I DO NOT recommend this moving company at all. It is not worth risking it for the poor communication and the lack of service. I had a service booked and even received an email confirmation from this company and they have not provided this service to us. We had to arrange an alternative option which cost us more than double (as it was last minute booking). DO NOT TRUST THEM. It’s not worth the stress.

1 out of 5
1/5 Communication
1/5 Care of goods
1/5 Service as described
1/5 Punctuality
Scott posted a pool table removal job on the 5th of Dec 2018, moving from Diamond Creek VIC to Bendigo VIC. Scott selected Ls Removals for the job

Scott's Feedback:
I’ve waited a month to write this review due to how angry I were with the company. Did a good job moved with no damage. Changed the delivery time twice end the night before said they would deliver in the afternoon then 8am call to say they were coming now. In the listing I asked for 4 men the boss said yeah that’s fine we are the only truck that can seat 4 people that no problem.. when they arrive it’s only 3 guys. The quote was $560 then after completed asked me for $1120. When I complained that’s not the price that was quoted they stated that it took longer than they thought and now they want to be paid and extra 4 hours for travel time. It was clear in the job offer that it would take 2 hours travel each way and in the offer from the company it said travel time was not paid for which is why I picked this company. After 30minutes of heated arguinging back and forth with the boss and the other 2 of them men being aggressive towards me. I was going to call the police cause it was going no where. In the end the boss said he would take 2 hours off the price and I settled for $860 I just paid it to get rid of them but made it clear that they would be getting the worst review from me. Make sure you have an ironclad quote from these guys.

2 out of 5
1/5 Communication
5/5 Care of goods
1/5 Service as described
1/5 Punctuality
Melissa cook posted a local removalist job on the 7th of Jan 2019, moving from Point Cook VIC to Pakenham VIC. Melissa cook selected Ls Removals for the job

Melissa cook's Feedback:
I honestly can’t remember if they were on time, but they took a long time to get moving and load the truck. During the process there was accidental damage to part of my fish tank. They stopped on the way to the delivery address without notice, time which they say I wasn’t charge for however communication would have been a better option as I was on a tight budget to get this done. Finally I made my payment on the day via PayPal and 2 mths later had to repay as they had issues with their account. All in all not the best experience. Sorry. Thank you.

3 out of 5
3/5 Communication
3/5 Care of goods
3/5 Service as described
3/5 Punctuality
Response
Hi Melisa,thanks for you review.i will make sure ask the removalist team and will find it out.regarding the payment we had some issue with paypal account due to that you got your money back into your account. sorry for inconvenience.