Jessica posted a interstate removalist job on the 16th of Feb 2020, moving from Greenacres SA to Flemington VIC. Jessica selected Melbourne Moverz for the job
Just disappointed :(
Initially was excited to use them, the manager was so kind, helpful and had great communication up until the delivery of my goods.
Called 40minutes prior to delivery (2.20pm) to notify me they weren’t going to make it given their trucks were on strike. Then came three hours after discussed delivery time the next day.
The removalists themselves were nice and friendly, however seemed inexperienced. My tallboy was damaged in multiple places and my plant horizontal in the truck.
I was told they would get back to me re:damage of my goods but that is coming up to a month ago with multiple attempts to follow up, I am still however awaiting their reply.
Just disappointed as they were amazing to initially deal with.
If you’re looking for an easy move with things that aren’t too expensive I would consider using them again as they got the job done and at a reasonably price. But If you had valued items I would consider going elsewhere. I personally didn’t notice any way that they specialised in plant moving. They were quite rough in the physical movements of my plants and were stored no differently to my other items in the truck, which was wherever they fit.
I wish them the best and hope this was a once off bad incident for them.
2 out of 5
2/5 Care of goods
2/5 Service as described