Mike posted a local removalist job on the 14th of Mar 2017, moving from Berwick VIC to Templestowe Lower VIC. Mike selected Mooval Removals for the job
It's a long story.
Just to make it short, they sent someone to inspect the house in advance. and quoted for the fix price (as I asked). At the day of the removal, the person who had inspected the house didn't come and send someone else. but he and his "rude" boss called for couple of times and insisted that I have added more stuff! So I have to pay more! around 350 dollars more. At the end there was this polite guy who called me and accepted that I was right.
At the end I think the problem is their workers are paid hourly, and they spent too much time doing things slowly. and the managers were angry at them but wanted to get more money from me!!! our deal was that it was going to be done in 3-4 hours but eventually it took 8 hours plus 30 minutes fight over the phone!
My advice is even anyone says it takes a couple of hours, you count on more than 8 hours. so always book for fixed price.
2.50 out of 5
4/5 Care of goods
4/5 Service as described
You were quoted a fixed price as you indicated that it would only be a fixed number of items. On the day the guys conducted the job, there was substantial more and they also assembled and put things away for you. They worked over 8 hours, for a fixed price of $500. That is not even enough to cover costs, so given that you got such a good deal, I would have imagined that you would have been a bit more appreciative. Good luck with your next move!