Elizabeth posted a interstate removalist job on the 21st of Oct 2019, moving from East Toowoomba QLD to Dubbo NSW. Elizabeth selected Moving Again for the job
Chandlers were fantastic however the breakdown in communication between myself, Moving Again and Chandlers was poorly handled. I was expecting goods to be picked up on Saturday morning in Toowoomba. They were picked up Monday morning.
It ended up costing $750 extra than quoted due to inventory described by Moving Again only being my original submission based on your tick list. I emailed extras and this was not passed on to Chandlers. So I had to pay extra for space on the truck.
The truck arrived Tuesday morning whilst I was at work, the goods were delivered in good care and the service was friendly. They also helped set up bed and tv which I was very grateful for.
I would next time just deal direct with the removalist company and not go through moving again. Service from moving again was terrible. I even got contacted asking for payment when I had already sent receipt with deposit paid and told someone over the phone that the remainder was being paid directly to the removalist.
2 out of 5
5/5 Care of goods
1/5 Service as described