Peter posted a delivery job on the 24th of Feb 2017, moving from Neutral Bay NSW to Palm Beach QLD. Peter selected Murrays Removals & Transport for the job
It turned out that ours was a sub-contracted back-load, as opposed to a full load, and I discovered all too late that not much leeway is provided in these circumstances. Whilst pickup was punctual and timely, delivery was another matter altogether and the receiver was expected to be available when it suited the driver, rather than when it was convenient for the receiver. Everything was resolved in the end and the goods were delivered safe and sound.
The price was a little above several other quotes, service was reasonably efficient but communications were what can only be described as rather slack and impersonal.
3.25 out of 5
3/5 Care of goods
3/5 Service as described
Hi peter sorry to hear about this experience, though I believe you have our company mixed up with another as we do not have you on file for any bookings. And we do not subcontract out any off out work.
Kind regards mrt logistics