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Proficient Removals

4.63 from 16 reviews


Phone:
0431535572
0424258533
Address:
Chatswood West NSW 2067
Website:
proficientremovals.com.au
ABN:
48161887850

Professional Furniture Packing, Removal and Storage based in Chatswood NSW.
We are passionate about making your move easy.

There's no job too big or too small.

Call us and be surprised by the way we care about you.

Proficient Removals
Be Moved By Us!

Area Serviced:
Within 50km of Chatswood West

In business since:
2007
Number of vehicles:
6 - 10
Number of staff:
11 - 20
Accepted Payment Methods:
Cash
Credit Card
EFTPOS
Direct Deposit
Cheque
PayPal

Accepted Payment Terms:
Payment up Front
Payment on Delivery
Part Payment up Front

Reviews for Proficient Removals

The below reviews have been provided by customers who have found Proficient Removals through this website and have left feedback on completion of their job.



Ali posted a local removalist job on the 8th of Aug 2019, moving from Potts Point NSW to Potts Point NSW. Ali selected Proficient Removals for the job

Ali's Feedback:
Pros: - 2 friendly movers showed up a little before 8 am and did the work without a single frown. They were great movers to work with. They didn't get frustrated or upset. They kept their cool - They dismantled the bed and kept all screws, nuts and bolts in a plastic bag so nothing got lost - They were careful my stuff. Cons: - On the phone I was told that they don't subcontract, but they do. But this isn't anything against them, all removalists subcontract. Still no reason to say otherwise on the phone. I could be a very unhappy customer at the moment if I was a bit unlucky with my movers. - They had another appointment at noon and since we were done around 3pm, the next customer was very unhappy. One word of advice to anyone who's planning to move: Always pick the morning spot. - I had to work very hard along with the movers (almost as a third mover) since I had to help them finish the job and I was aching all over the next day. - They charged me an extra 1/2 hour, but I was ok with it because it was very very hard work and I felt for those guys. I didn't mind, but if you're counting your minutes and pennies, it could be a bit frustrating. Overall it was a pleasant experience. The movers were great, but the sales guy who gives you the quote on the phone isn't necessarily giving you the most accurate information regarding outsourcing.

4 out of 5
3/5 Communication
5/5 Care of goods
3/5 Service as described
5/5 Punctuality
Kaustubh posted a local removalist job on the 15th of Mar 2019, moving from Rosebery NSW to Enfield NSW. Kaustubh selected Proficient Removals for the job

Kaustubh's Feedback:
Excellent service. Highly recommend.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Thank you so much for your feedback Kaustubh! It is really appreciated, I will let the boys know and the rest of the team. We wish you all the best at your new home!
Melanie posted a local removalist job on the 14th of Feb 2019, moving from Vaucluse NSW to Forest Lodge NSW. Melanie selected Proficient Removals for the job

Melanie's Feedback:
The move was completely stress-free, quick, and all my furniture arrived in the same condition it left. Excellent communication throughout the whole process. Would definitely use again.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Thank you so much for taking the time and giving us some positive feedback! I will let the boys know of this who did your move. We wish you all the best at your new home!
Vikki posted a local removalist job on the 18th of Jan 2019, moving from Liverpool NSW to Parramatta NSW. Vikki selected Proficient Removals for the job

Vikki's Feedback:
Had an excellent move, quote was spot on. Slight miscommunication regarding the time bit cannot fault them after that. Made what can be a very stressful time not stressful at all.

4.50 out of 5
4/5 Communication
5/5 Care of goods
5/5 Service as described
4/5 Punctuality
Response
Hi Vikki, thank you so much for the feedback! It is much appreciated. We do apologise about the miscommunication on time slots! I am happy that we made your move stress free. I will let the boys know and the rest of the team. Thank you for picking, it was a pleasure to conduct your move. All the best at your new home!
Kseniia posted a local removalist job on the 14th of Aug 2018, moving from Ultimo NSW to Darlinghurst NSW. Kseniia selected Proficient Removals for the job

Kseniia's Feedback:
I had a really good experience with Proficient Removals, the guys were friendly fast and organised. I will definitely recommend them to my family and friends.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Kyla posted a local removalist job on the 25th of Jun 2018, moving from Turramurra NSW to Pymble NSW. Kyla selected Proficient Removals for the job

Kyla's Feedback:
Efficient, friendly, just great.

4.50 out of 5
4/5 Communication
5/5 Care of goods
5/5 Service as described
4/5 Punctuality
Bernadette posted a local removalist job on the 18th of Sep 2017, moving from Fairlight NSW to South Coogee NSW. Bernadette selected Proficient Removals for the job

Bernadette's Feedback:
Great service provided by the team - they arrived at the agreed time, were respectful of my belongings and friendly. Thank you!

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Thank you so much Bernadette!!! We are so glad to know that you enjoyed your move with us! All the best in your new place and we hope to help you again in the future!
Denis posted a local removalist job on the 15th of Jun 2017, moving from North Ryde NSW to Eastwood NSW. Denis selected Proficient Removals for the job

Denis's Feedback:
We had to commit to short term storage of nearly a week. The collection went reasonably smoothly, and communication was good. It all went awry on the collection of consignment from storage and delivery to our new property. To cut the story short, we were waiting for 7-8 hours for our stuff to arrive. They did notify us of the change in delivery slot, but too late for us to change our plans.Then when they finally informed us they were leaving the warehouse, a 45 min journey to our place somehow became a 2.5 hour journey, without any acceptable explanation. Proficient Removals were decent enough to refund part of our billed amount, but still, it was not in the end a pleasant experience with these movers. On the upside, all the staff, including the removals teams and head office admin, were friendly and pleasant to deal with.

3 out of 5
3/5 Communication
5/5 Care of goods
3/5 Service as described
1/5 Punctuality
Response
Hi Denis, We sincerely apologise for the complete inconvenience that we caused you and your family. We did the absolute best we all could in the circumstances we were faced with. It was extremely unfortunate what happened to you. We hope you can accept our absolute sincere apologies from the whole team her at Proficient Removals.
Matthew posted a local removalist job on the 11th of May 2017, moving from Gladesville NSW to Gladesville NSW. Matthew selected Proficient Removals for the job

Matthew's Feedback:
Awesome communicators, respectful and very fit removalists. Everything we here told would happen did, everything was wrapped and no breakages at all in well over $250,000 worth of contents. Very good removalists, have referred them to all of our friends.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Thank you Matthew! We loved moving your family. We hope you are now settled and enjoying the new home!
Lorraine posted a local removalist job on the 17th of Mar 2017, moving from Strathfield NSW to Chittaway Point NSW. Lorraine selected Proficient Removals for the job

Lorraine's Feedback:
Excellent service at a good price. Very professional, friendly and caring service. These guys really know their job and work very hard.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Thank you so much Lorraine!!! You are an absolute pleasure.
Klaus posted a local removalist job on the 11th of Apr 2017, moving from Castle Cove NSW to Artarmon NSW. Klaus selected Proficient Removals for the job

Klaus's Feedback:
Well organized, well communicated, broke a few things, time based quote, but put in an effort to get everything moved within expected time frame. Would recommend.

4.75 out of 5
5/5 Communication
4/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Hi Klaus, Thank you for your review. I'm really sorry to hear that the boys broke some things of your's. To replace the small piece of glass, we booked someone to go to your place to custom make the glass to order for you. Has that happened? Unfortunately, this was the only item we have reports of been broken from your move. Would you please kindly call us so we can get the other stuff that has been broken rectified? Again, we are very sorry this happened to you.
Christopher posted a local removalist job on the 2nd of Mar 2017, moving from Macquarie Park NSW to Macquarie Park NSW. Christopher selected Proficient Removals for the job

Christopher's Feedback:
The team from Proficient Removals were excellent and we would highly recommend them to anyone who is looking for a reliable and hassle-free move.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Thank you so much Christopher! We hope you are enjoying your new home.
Lynne posted a local removalist job on the 28th of Oct 2016, moving from Turramurra NSW to Chatswood NSW. Lynne selected Proficient Removals for the job

Lynne's Feedback:
Proficient removals handled a complex removal cheerfully. We were moving to two different places, and leaving some behind, and had to use a small lift, so it took longer than expected.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Thank you for the feedback Lynne. Hope we can help you again in the future.
Brett posted a local removalist job on the 3rd of Mar 2017, moving from Alexandria NSW to Alexandria NSW. Brett selected Proficient Removals for the job

Brett's Feedback:
Best experience I have had with a removal company. Friendly, professional and genuine - highly recommended!

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Great to hear Brett. It was a pleasure to move you and look forward to being to help you again in the future!
Andrew posted a local removalist job on the 6th of Dec 2016, moving from Collaroy Plateau NSW to Cammeray NSW. Andrew selected Proficient Removals for the job

Andrew's Feedback:
Would definitely use them again.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Thank you Andrew, look forward to helping you again in the future.
Ruth posted a local removalist job on the 18th of Jan 2017, moving from Lane Cove NSW to Ermington NSW. Ruth selected Proficient Removals for the job

Ruth's Feedback:
Very diligent. But very slow. What was expected to be a three and a half to four hour job lasted 5 1/4 hours and would have gone much longer if my family hadn't turned up and shifted all the furniture from the truck into the apartment ourselves. If time and money had not been an issue I would have been very happy. They took good care of our furniture, were super helpful and included a ute in the price so we shifted all our plants in that. The guys were very gentle, polite and friendly.

3.25 out of 5
3/5 Communication
4/5 Care of goods
3/5 Service as described
3/5 Punctuality
Response
Dear Ruth, Thank you for your valuable feedback. We look forward to helping you again the future with our new, improved, super-fast service! With care, Proficient Removals