Ransom Interstate

Lou posted a local removalist job on the 7th of Apr 2020, moving from Tewantin QLD to Yeppoon QLD. Lou selected Ransom Interstate for the job

Lou's Feedback:

Ransom Interstate- Outstanding, these people are amazing, go way beyond & above expectations, with focus on a stress free move. Never have I been so impressed - The level of service, thoughtfulness, respect & care is a level very rare now days. I cannot sing praise high enough or be more thankful to Vicki - Maree & the 'Super Boys' - who, with a great attitude, a real smile & respect pack the trucks ingeniously designed interior with impressive precision. They placed, plugged in,plumbed up all my furniture & appliances even the rug under the lounge at the new house before I arrived, 'great interior decorators '- boys. You want & need to use Ransom - none other compares. Lou McFarlane - Noosa to Yeppoon - love you & thank you Ransom.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Kya posted a local removalist job on the 2nd of Apr 2020, moving from Narangba QLD to Townsville City QLD. Kya selected Ransom Interstate for the job

Kya's Feedback:

I haven’t got the words to describe how amazing ransom interstate removalist are! I was beyond happy and they went above and beyond to make everything so easy for us. Will definitely use again on our next journey. Thank you all xo

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Dane posted a local removalist job on the 27th of Apr 2020, moving from Mango Hill QLD to Maryborough QLD. Dane selected Ransom Interstate for the job

Dane's Feedback:

Could not be happier with the service level provided! Would give 30 out of 20 stars if I could! Not only brilliant removalists, but honestly the best service that I have received from a customer service related company in as far as I can recall! Will definitely be recommending to others and using again when needed in the future!

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

julieanne posted a interstate removalist job on the 1st of May 2020, moving from Morayfield QLD to Nabiac NSW. julieanne selected Ransom Interstate for the job

julieanne's Feedback:

Great company. Team worked well together. Boys were polite, helpful and just kept going until the job was done. Took a lot of stress out of our interstate move. Would highly recommend.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Sam posted a interstate removalist job on the 7th of May 2020, moving from Barkly QLD to Brassall QLD. Sam selected Ransom Interstate for the job

Sam's Feedback:

Vicki, Heath and Declan were absolutely wonderful to deal with. Right from the start the communication was excellent and our move was effortless. I highly recommend Random Interstate and if I ever have to move again I will be in contact with Vicki directly.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Tyson posted a local removalist job on the 26th of Jan 2020, moving from Bray Park QLD to Dysart QLD. Tyson selected Ransom Interstate for the job

Tyson's Feedback:

Top notch family owned and run business that treat your items as they would their own. Very friendly and feels like it more than just another job to them. Would highly recommend and will be using again.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Dusty posted a local removalist job on the 12th of Mar 2020, moving from Macleay Island QLD to Cornubia QLD. Dusty selected Ransom Interstate for the job

Dusty's Feedback:

A really excellent team right from go to wo; even though they had to travel across the seas to our island residence. Highly recommended and great value for money.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Laura posted a local removalist job on the 8th of Feb 2020, moving from Camp Hill QLD to Coorparoo QLD. Laura selected Ransom Interstate for the job

Laura's Feedback:

Absolutely amazing service. We had a simultaneous settlement with no wiggle room on time, it poured with rain all day and we had vastly underestimated and incorrectly advised Ransom of how much stuff we had. They didn’t complain, they just got the job done, went the extra extra mile for us when it would have been very reasonable for them to halt due to weather or the size and time of job. Staff were very mannered and everything was tailored around our needs. New and old houses should have been full of mud but they left both spotless (I don’t know how). I can not speak more highly of Vicky and her team. An extremely professional but personal service.

4.75 out of 5

4/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Brock posted a interstate removalist job on the 8th of Dec 2019, moving from Cobar NSW to Coolum Beach QLD. Brock selected Ransom Interstate for the job

Brock's Feedback:

These guys are amazing! Vicki kept us in the loop all the way through the moving process, making the whole experience as painless as possible. Heath and the removal crew performed an amazing job picking up all our gear from Cobar and transporting it all the way to Coolum. Extra credit to them for being able to move close to 2.5tonnes of gym equipment on top of the usual household items in temperatures well over 40deg!!! I can’t thank these guys enough for their A grade service! I highly recommend them for any job and would happily use them again! Cheers Brock

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Martin posted a interstate removalist job on the 17th of Sep 2019, moving from Meringandan West QLD to Jerrys Plains NSW. Martin selected Ransom Interstate for the job

Martin's Feedback:

Cant fault them, Vicky kept us up to date with everything. Had a drama with their truck on the way down but gave us updates all the way. Workers were polite and efficient and clean. Would use them again in a heartbeat.

4.75 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

4/5 Punctuality

Amiee posted a local removalist job on the 8th of Sep 2019, moving from Maudsland QLD to Yarrabilba QLD. Amiee selected Ransom Interstate for the job

Amiee's Feedback:

Absolutely amazing!! They went above and beyond for us!! Highly recommend these guys.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Joy posted a local removalist job on the 8th of Sep 2019, moving from Maudsland QLD to Yarrabilba QLD. Joy selected Ransom Interstate for the job

Joy's Feedback:

They went beyond what they were paid for to help us and a really lovely team would definitely get them again

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Dallas posted a local removalist job on the 8th of Sep 2019, moving from Mountain Creek QLD to North Lakes QLD. Dallas selected Ransom Interstate for the job

Dallas's Feedback:

Ransom were professional and friendly and took the utmost care of our furniture and belongings.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Shayan posted a local removalist job on the 13th of Feb 2019, moving from Glenella QLD to Carindale QLD. Shayan selected Ransom Interstate for the job

Shayan's Feedback:

I used this service to transfer my residential contents from Mackay to Brisbane. The transfer was set to be done on 25/5/19 but at the time of writing this review (17/7/2019) part of my items are still waiting to be collected at Mackay after third time pick up cancelation and still not been given a date for collection. The items that I received had multiple damages which shows even the handling process wasn’t done carefully (which is expected to be part the removalist’s job) and when I sent the images to them, they weren’t keen to compensate the damage. The other aspect of being unprofessional was the fact that 30 min after truck left our house, She called and mentioned the initial quote that she gave us needs to be doubled ( while they have enough time to estimate the cost while loading the items) and it seems this trick is happening to other customers as well.

1 out of 5

1/5 Communication

1/5 Care of goods

1/5 Service as described

1/5 Punctuality

Andrew posted a local removalist job on the 31st of Jul 2019, moving from Urraween QLD to Worongary QLD. Andrew selected Ransom Interstate for the job

Andrew's Feedback:

Excellent service from the boys, would recommend them to anyone.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Olivia posted a interstate removalist job on the 10th of Aug 2019, moving from Bangor NSW to Morningside QLD. Olivia selected Ransom Interstate for the job

Olivia's Feedback:

I can’t comment more positively about the service from a family-owned business. Moving from NSW to QLD and it was booked in only a couple of days and delivered the next day. Off-siders were extremely respectful, friendly and took care of all our furniture. I would use them again and are very grateful. Thank you

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Christine posted a interstate removalist job on the 3rd of Jun 2019, moving from Dayboro QLD to Tea Gardens NSW. Christine selected Ransom Interstate for the job

Christine's Feedback:

Vicki and Heath provided us with an excellent service for our move from Dayboro QLD to Anna Bay in NSW and the two young men who came with Heath were polite, efficient and careful. Vicki kept us abreast of timings at all times giving us the much needed confidence required when you move home. We highly recommend Ransome Interstate.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Kirsten posted a local removalist job on the 21st of Jun 2019, moving from Rural View QLD to Eastern Heights QLD. Kirsten selected Ransom Interstate for the job

Kirsten's Feedback:

Underestimated quote despite my fear of it being inaccurate as sizing of boxes and crates/buffets not requested or advised as necessary, then advised following loading of gear an additional $1500 required. Delivery advised to be 6am next morning, then 09:30, then 11:00, then the truck had a break down, do delivery of items was done until 12 hours later. No reduction of excess money owed offered, despite the inconvenience waiting around all day caused me.

1.50 out of 5

1/5 Communication

3/5 Care of goods

1/5 Service as described

1/5 Punctuality

Trish posted a local removalist job on the 17th of Jun 2019, moving from Camp Hill QLD to Wynnum QLD. Trish selected Ransom Interstate for the job

Trish's Feedback:

Vicky and Heath, Declan and Jack were amazing, efficient and took great care in moving my family. It was lovely to meet them and they were nice and friendly, down to earth and hard working. I would highly recommend them to anyone needing removalists. Thanks again Ransom Interstate, I couldn't have moved without you!! The best part, everything was set up and my new house was a home before they finished.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Wayne posted a local removalist job on the 4th of Jun 2019, moving from Scarborough QLD to Buderim QLD. Wayne selected Ransom Interstate for the job

Wayne's Feedback:

The lads arrived on time and worked hard all day. Everyone was really respectful of our items and were happy to do anything that was asked of them. We have moved a lot over the years and it was one of the best moves that we have undertaken with the massive help of Random interstate. Thanks again for a sterling effort.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Bev posted a local removalist job on the 18th of May 2019, moving from Coomera QLD to Highfields QLD. Bev selected Ransom Interstate for the job

Bev's Feedback:

I have moved countless times over the years, a very stressful process just about every single move, but with Ransom it was such a pleasant experience, they gave me confidence, their courteous manner, punctuality, I will certainly use them again on my next move, no question.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

R.K. posted a interstate removalist job on the 22nd of Apr 2019, moving from Glenella QLD to Penrith NSW. R.K. selected Ransom Interstate for the job

R.K.'s Feedback:

Had an overall horrible experience with these guys. Originally they all seemed so nice. Good news is most things were in good condition, which is a big deal when you're moving, so they get a fair 4 stars for that (I would give 4.5 even if it was possible). In summary, here are the issues: Punctuality - 4 hours late upon arrival to pack and pretty unapologetic about it - Items arrived in new location 2 whole days later which through our entire month off. We had chosen this company because of the two-day arrival time since our timelines were very tight. I get that sometimes unforeseen circumstances happen but I would say go with a bigger company that can mitigate these things because with these guys, you’re only relying on the one truck and the one crew. I think two of them were sick as well – but again – business is business – there should be back up plans for these kinds of things. The customer should not have to pay for it. Service Overall: - One of the packers was not as careful and seemed to not follow instructions from his boss. - Heath (who’s the boss onsite) took instructions from me but not sure if he relayed them? I asked specifically for my bags and shoes to be packed in a certain way and Heath was all over it, but to my surprise, they were thrown in boxes as is! - The boss (Heath) should've probably had more oversight as these guys definitely needed someone more experienced to give some direction. I had to get involved with a few items to ensure they don’t break or scratch - They didn’t show up with hanging boxes to pack as promised– so had to put fancy dresses in suitcases – I did this myself because I was worried about these dresses - I felt like I was being played overall, which was unfortunate because I got a ‘family business’ feel from them initially. I was quoted for a certain amount and told that I would be charged a certain amount if we go over but then was charged more that I thought I would be for the extra. If you do go with these guys, ensure you get everything in writing and in very specific detail before committing. - In lieu of them being late, I was offered a 3 hour unpacking service, which initially I thought was fantastic and a great help as we were behind by two days already and I was meant to start work soon. Honestly, if this actually happened, all else would have been forgotten! I didn’t ask them to specify exactly what they meant but figured, even if it was just one guy for three hours, that’s huge, or even 2 guys for 1.5 hours. It ended up being about 1 hour and one guy unpacking – which is better than nothing, but a promise made and not kept. They tried to tell me that the 3 hours includes putting beds together, and putting boxes in the rooms but that’s definitely not the case. Those things were part of the initial service and we had discussed those details thoroughly. So did not appreciate that at all. - They managed to lose the washer connectors, and when I asked them where they were, they did go through a few boxes and gave a good look, but they were still lost nonetheless. In the process, the one guy (black hair) had a few angry outbursts which is completely unacceptable. He punched a box, emptied contents of a box on the floor in anger and also threw some comments at me. I think he was at fault and was angry at the situation – but no need to take it out on the customer. Communication: - Communication with Vicky (who was offsite) was good, but with Heath, it was horrendous. Long story short, he would communicate to us at the beginning and then eventually disappear, leaving us with two very young and inexperienced guys. - At the end, I was surprised they were leaving so early, especially since I was promised more time and the washer connectors were lost, so was looking for Heath to speak to him but he totally ignored me on multiple occasions which was so awkward. Eventually, they sent one of the guys (blond one) to say sorry for the inconvenience but we have to go and left quickly. I will say this: this guy was the best out all of them. Very polite, and worked very hard!

1.75 out of 5

1/5 Communication

4/5 Care of goods

1/5 Service as described

1/5 Punctuality

Colleen posted a local removalist job on the 20th of Apr 2019, moving from Norman Park QLD to Birkdale QLD. Colleen selected Ransom Interstate for the job

Colleen's Feedback:

We are so pleased that we chose Ransom Interstate. Vicki, Heath and the team were exceptional, working extremely hard all day to provide a great service. They were careful with our belongings and very polite and respectful to us. These are caring people who went out of their way to make this stressful time a bit easier for us. We highly recommend them.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Joan Olson posted a interstate removalist job on the 23rd of Mar 2019, moving from Highfields QLD to Carool NSW. Joan Olson selected Ransom Interstate for the job

Joan Olson's Feedback:

I found the removalists very polite and courteous. They did go to great lengths to complete delivery. I would recommend their service to anyone wishing to have a stress free move.

4 out of 5

4/5 Communication

4/5 Care of goods

4/5 Service as described

4/5 Punctuality

Teena posted a local removalist job on the 20th of Nov 2018, moving from Cambooya QLD to Injune QLD. Teena selected Ransom Interstate for the job

Teena's Feedback:

Excellent service all round! Vicki and the boys provide a very professional and personalised service. We had a few pretty heavy pieces to move and it was all done without any drama....and a sense of humour! We would definitely recommend Ransom to anyone, and would use them again. Thanks so much guys!! Regards Carl and Teena, Injune

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Jody-Ann posted a local removalist job on the 12th of Feb 2019, moving from Mackay QLD to Sunshine Coast QLD. Jody-Ann selected Ransom Interstate for the job

Jody-Ann's Feedback:

Excellent service 100% recommended.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Russell posted a local removalist job on the 23rd of Nov 2018, moving from Heritage Park QLD to Warwick QLD. Russell selected Ransom Interstate for the job

Russell's Feedback:

Great mover.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

kerry posted a local removalist job on the 4th of Aug 2018, moving from Upper Kedron QLD to Upper Kedron QLD. kerry selected Ransom Interstate for the job

kerry's Feedback:

The two men that moved us were the best

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

F posted a local removalist job on the 5th of Nov 2018, moving from Maroochydore QLD to Victoria Point QLD. F selected Ransom Interstate for the job

F's Feedback:

Great service. Great communication. Highly recommend this family own company to transport your goods.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hello Fraser, Absolutely awesome, thankyou so much for the positive feedback. It is always an absolute pleasure offering our services to people such as yourself and your partner. The Ransom Team would like to wish you both all the best with the renovations and the bee keeping :) Kind Regards

Joanne posted a interstate removalist job on the 1st of Aug 2018, moving from Kalkie QLD to Cowra NSW. Joanne selected Ransom Interstate for the job

Joanne's Feedback:

well done Heath and Vicki for a doing an awesome job! would definately recommend!

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hello Joanne, Thankyou so much for the review, Ow and the cooked breakfast :) it was almost as if we were at home and not at work. LOL :) Your hospitality was second to none. With much appreciation. Ransom Interstate

Camille posted a interstate removalist job on the 2nd of Aug 2018, moving from Newport NSW to Maudsland QLD. Camille selected Ransom Interstate for the job

Camille's Feedback:

I could not have been happier with the service we have had ! They were a pleasure to work with.... from day one when they first rang me , until today ...when they made a huge removal go so smoothly. We have a very difficult access but nothing was too much trouble for them. I would not hesitate to recommend their services to anyone! They were brilliant!!!

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hi Camille, Our employees no longer go to gym :) Thanks for the great day LOL :) Ransom Team

Jim posted a interstate removalist job on the 23rd of May 2018, moving from Medowie NSW to Shailer Park QLD. Jim selected Ransom Interstate for the job

Jim's Feedback:

Our removal from Medowie in NSW to Cabbage Tree Point, Steiglitz QLD overnight was brilliant. On time, no damage, all promises met, and really nice people to deal with. Everything was unloaded and essential items set up for my wife in approx. 2 hours this morning. Thank you Vicki, Heath and Dyson! See you in 2 years for the next one! Best regards. Jim Baylis

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hello Jim, I have to say that we really enjoyed this particular move. We take great joy with or customers that look at life as you do :) Absolutely Awesome. See you soon :) Ransom Interstate

Edward posted a interstate removalist job on the 23rd of Nov 2017, moving from Tallwood NSW to Nambour QLD. Edward selected Ransom Interstate for the job

Edward's Feedback:

Above and well beyond service provided by the team at Ransom Interstate Removalist. Professional, friendly and punctual. The care and service we received from the team you simply won't get with other companies. When it comes to customer service Ransom have set the bench mark. A family owned and operated business that cares about the customer and customer needs. We can't thank Ransom enough for making our move from Central NSW to QLD hassle free from start to finish. A big thank you from the Rice family.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hello Edward, What a great day!!! Thankyou so much for your hospitality and the faith and trust you placed in Ransom Interstate. It was our pleasure. Ps, hope you have that boat by now and the flathead fishing is good :) The Ransom Team

Shaun posted a local removalist job on the 25th of Jun 2018, moving from Cannon Hill QLD to Wurtulla QLD. Shaun selected Ransom Interstate for the job

Shaun's Feedback:

A big thanks to Vicki and team for a stress and hassle free move. It was a very efficient service which i highly recommend

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hi Shaun, Thankyou so much for the recommendation and review. It was our Pleasure. The Ransom Team

Dan posted a local removalist job on the 2nd of Jul 2018, moving from Yarrabilba QLD to Rochedale South QLD. Dan selected Ransom Interstate for the job

Dan's Feedback:

Great service provided. They were on time, did the job in the time frame they said they would. Friendly service and looked after our goods. Would definitely recommend and use again.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hi Dan, Thankyou so much for the feedback, it is truly our pleaser knowing our customers are satisfied with our services. We believe by now a congratulations is in order for the new addition into your family. Warmest Regards, The Ransom Interstate Team.

Brooke posted a furniture removalist job on the 31st of Dec 2017, moving from Chinchilla QLD to Highland Park QLD. Brooke selected Ransom Interstate for the job

Brooke's Feedback:

Friendly people

4.75 out of 5

5/5 Communication

4/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hi Brook, Thankyou so much for your review, hopefully the little ones are enjoying that cubby house out back :) Ransom Interstate

Adrian posted a local removalist job on the 9th of Apr 2018, moving from Rural View QLD to Parkwood QLD. Adrian selected Ransom Interstate for the job

Adrian's Feedback:

Awesome service highly recommend anyone moving interstate or locally. They moved all our stuff including a spa safely and secure to our new destination. Thanks Vicki and team.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hi Adrian, WOW, Didn't see that one coming, We mean the 10 person SPA. Truly hope that you both are enjoying it and thankyou for the review it was our absolute pleasure. Ransom Interstate

jonathan posted a interstate removalist job on the 31st of Mar 2018, moving from Burraneer NSW to Maroochydore QLD. jonathan selected Ransom Interstate for the job

jonathan's Feedback:

The Ransom Interstate team were fantastic. We relocated from Sydney to the Sunshine Coast of QLD. From the first conversations with Vicki, communication was always terrific. The team arrived punctually, explained what they were going to do, kept us politely informed of any potential issues (e.g. gas bottles), were always courteous, worked hard and even vacuumed the old house before they packed our vacuum cleaner and left. The team delivered and unloaded at a storage unit in QLD for us. Unfortunately the storage company had not set things up correctly, but Vicki communicated with us, got in touch with the storage company and solved the problem. Ransom Interstate really go the extra mile in customer service. There was never a hint of hidden extras. They made a commitment and despite issues at the other end that they did not create they stuck to their word. Vicki and the removal team were a delight to deal with and I highly recommend them as great professionals with outstanding integrity.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hello Jonathon, I have spent the last 15 mins trying to put into words our appreciation for such a lovely review. THANKYOU It was our absolute pleasure. Ransom Interstate

Rebecca Turner posted a local removalist job on the 4th of Apr 2018, moving from Hampden QLD to Harrisville QLD. Rebecca Turner selected Ransom Interstate for the job

Rebecca Turner's Feedback:

Best moving experience we've ever had! Vickie and her team were fantastic throughout our complicated move from rural Mackay to Brisbane. Nothing was too much trouble and they were the most reasonable price. Having the free set up service on delivery was awesome, not having to put our bed together after a huge couple of days was sensational. Thanks team

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hello Rebecca, It was our absolute pleasure and was no trouble at all. Thankyou so much for the honest feedback. Complicated? Not at all. It was our pleasure to ease that horrible tension on move day. Wishing you every success The Ransom Team

Malcolm posted a local removalist job on the 7th of Mar 2018, moving from Wellington Point QLD to Southport Bc QLD. Malcolm selected Ransom Interstate for the job

Malcolm's Feedback:

On March 20th 2018 my wife and I moved home from Wellington Point Brisbane to Southport on the Gold Coast. Aged in our seventies and myself of nervous disposition we we were dreading moving. Not knowing which removalist to use we went online and were directed to Ransom interstate. I completed the inventory on the website (easy and straightforward) and was rewarded not long after with a phone call from Vicki which was lovely both in her helpfulness and her enthusiasm and good nature, so I knew this was the company for us especially as we were quoted for the full work and not the dreaded hourly rate used by others. On the day of moving she and Staff turned up on time and went straight to work, completing the loading in no time and with no stress to us. By the time we reached Southport they were there waiting for us and in the same manner had the truck unloaded in no time at all. The team then proceeded to help in setting up things for us and nothing was to much trouble. All this was done with kindness and good humour. We were delighted with our experience with Ransom Interstate and have no problem in recommending them to anybody looking for honest and dependable removal work. We thank them greatly and regard them now as friends, wishing them every success. Malcolm Shillabeer.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hello Malcom, WOW, what a review. This is exactly the reason why Ransom Interstate exists. We are truly humble and feel very honoured to have been able to offer our services to yourself and your wife. Wishing you all the serenity and peace the you so deserve. The Ransom Interstate Team

Bryan posted a local removalist job on the 3rd of Mar 2018, moving from Manly West QLD to Upper Coomera QLD. Bryan selected Ransom Interstate for the job

Bryan's Feedback:

These folks do what they say they'll do.....fantastic customer service, communications, followup, friendliness, promptness! Highly recommended!! Would use them again in a heart-beat.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hello Bryan, Thankyou so much for the review, our customers truly are the life of our business. It was a pleasure offering our services Bryan, Wishing you all the best for the future and look forward to next time :) Ransom Interstate

Laurie posted a local removalist job on the 2nd of Mar 2018, moving from Sherwood QLD to Middle Ridge QLD. Laurie selected Ransom Interstate for the job

Laurie's Feedback:

We couldn't rate Ransom Interstate more highly. Vicki and Heath, and their team were exceptional. They arrived on time and worked extremely hard all day. All of our possessions arrived in perfect condition - and we had a lot marked Fragile. On top of the exceptional service, they are delightful people who went the extra mile making what is a stressful time so much easier for us. We are so pleased that we chose Ransom and highly recommend them.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Fantastic Laurie, That's Music to our ears. We are so pleased that we have were given the opportunity to offer our unique services to yourself and your lovely wife Jill. Wishing you both every success in life and especially that new book release. We are waiting :) Ransom Interstate

Clint posted a interstate removalist job on the 26th of Mar 2018, moving from Shailer Park QLD to Toowoomba East QLD. Clint selected Ransom Interstate for the job

Clint's Feedback:

Would hire ransom again, they have great service and careful respectful workers. Never had a doubt

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hi Clint, That is absolutely fantastic!!! It is awesome to hear feedback when it comes to our staff as they are the backbone of our company. We would like to mention that our boys offer there thanks and appreciation for your hospitality on move day. Thankyou Clint Ransom Interstate

Jeff posted a interstate removalist job on the 26th of Mar 2018, moving from Brisbane QLD to Mackay QLD. Jeff selected Ransom Interstate for the job

Jeff's Feedback:

I had a very pleasant experience with ransom, they carefully moved all my items to the allocated rooms without hesitations, all my fragile items, all came back in one piece, there service was incredible, I would recommend ransom to my friends and family without a doubt.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Fantastic Jeff, Thankyou for the review. It was our pleasure and wish you both all the best for the future. Kindest Regards The Ransom TEAM :)

heath posted a interstate removalist job on the 5th of Mar 2018, moving from Brisbane City QLD to Geelong VIC. heath selected Ransom Interstate for the job

heath's Feedback:

Just like to say a big thankyou to Vicki-Maree and her team for the move. You guys lived up to everything you claimed to be and some!!! Will most diffidently recommend and will be using you again for all future moves. Thanks Again

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hi Heath, Absolutely our pleasure, all the best for the future. Regards, The Ransom Team

Jess posted a local removalist job on the 1st of Mar 2018, moving from Redbank Plains QLD to Cranley QLD. Jess selected Ransom Interstate for the job

Jess's Feedback:

The team was fantastic and very helpful. They were also very friendly and easy to talk to which is great when your spending so much time on a move!

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hey Jess, Thanks for the feedback. We are so happy that we were able to assist in ensuring your move was that little easier, it was our absolute pleasure. Thanks again and all the best for the future and that new position. The Ransom Team

Leticia posted a interstate removalist job on the 15th of Jan 2018, moving from Macksville NSW to Mackay QLD. Leticia selected Ransom Interstate for the job

Leticia's Feedback:

Great people doing a great job.Thank you very much

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hello Leticia, Thanks so much for the positive feedback. We hope that those puppies of yours are settling in well :) We wish yourself and your partner all the best with the new Positions and all future prospects. The Ransom Team

helen posted a interstate removalist job on the 25th of Jan 2018, moving from Rockville QLD to Tweed Heads South NSW. helen selected Ransom Interstate for the job

helen's Feedback:

Fantastic. Highly recommend..... Lovely Family business, very friendly, professional service.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hi Helen, Thanks so much for the feedback. We hope that you enjoy taking out the free courtesy boat at Twin Towns, LOL. But most of all enjoy that Retirement together. The Ransom Team

Kellie posted a local removalist job on the 28th of Nov 2017, moving from Bucasia QLD to Hendon QLD. Kellie selected Ransom Interstate for the job

Kellie's Feedback:

N/a

4.75 out of 5

4/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hi Kellie, Thanks so much for the honest feedback. We hope that yourself and your family are settling into that new country lifestyle. Best Wishes The Ransom Team

Roxanne posted a local removalist job on the 28th of Nov 2017, moving from Rockhampton QLD to Hawthorne QLD. Roxanne selected Ransom Interstate for the job

Roxanne's Feedback:

Heath & Vicki and their offsiders were caring and considerate - I really appreciated their help in a tight situation! I was surprised at what they could achieve as there were several oversized pieces of furniture.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hi Roxanne, What a move. We have completed some pretty large moves in our time but yours took the whole bakery :) We feel extremely privileged that you gave us the opportunity to share this journey with yourself and wish you nothing but happiness for yourself and your girls. Keep your Head up!!! The Ransom Team

Stephen posted a local removalist job on the 21st of Nov 2017, moving from Mackay QLD to Southport QLD. Stephen selected Ransom Interstate for the job

Stephen's Feedback:

Communication was great with Vicki, kept us informed throughout the journey. Great value for money. Owner operators take pride in what they do. Will use these again for our next move.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hello Stephen and Family. Wow, Awesome move. Big thanks again and we hope that the new FIFO position is going well. We would also like to wish your young daughter all the best with her piano practice. "Practice Makes Perfect" All the best Guys :) The Ransom Team

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Ransom Interstate

4.75 from 51 reviews

Reviews for Ransom Interstate