elizabeth posted a interstate removalist job on the 15th of Nov 2016, moving from Northbridge NSW to Kingston ACT. elizabeth selected RMW Sydney Pty Ltd for the job
Terrible company. No communication. An hour late to arrive, apparently they got a flat tyre on the way to Canberra which left them over 5 hours late after the pickup in Sydney. They arrived at 9.30pm. I have been overcharged and had no communication from management after calling 3 times for an explanation.
Do not in any circumstances use this company. They are unreliable, untrustworthy and just terrible at customer service.
1.75 out of 5
4/5 Care of goods
1/5 Service as described
Thank you for taking the time to tell us why our service did not meet your expectations. With over 200 relocations, the vast majority are conducted quickly and professionally.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologise for any inconvenience we have caused you.
Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future