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Stephenson & Sons Removals & Storage

4.51 from 27 reviews


Phone:
0422644039
0411919923
Address:
27/39 aerodrome rd
North Lakes QLD 4509
ABN:
98 086 578 184
Public Liability:
Public liability insurance verified

Welcome to Stephenson & Sons Removals,
Thank you for your recent enquiry, We are a family owned and operated with 25yrs+ experience, that prides ourselves on providing professional and quality services to each and every customer. Our prices are competitive with flexibility that offers our customers the choice of fixed priced quotes or hourly rate options.
Our fixed priced servicing is based on the list of items provided by our client to uplift and deliver goods.
All prices are inclusive of GST and transit insurance, with no hidden fees (i.e. travel expenses etc)
Thank you again, I look forward to hearing from you.

Kind Regards
craig stephenson
Stephensonsons1@gmail.com
0422644039

Please Note we are not common carriers and all services carried out by Stephenson & Sons include transit & liability insurance only, therefore will be the sole responsibility/s of the owners to obtain additional scratch & dent insurance.
Also Note: All Pricing is based on items listed prior to quote, extra items may incur additional fees & charges.

Area Serviced:
New South Wales
Queensland

In business since:
2010
Number of vehicles:
6 - 10
Number of staff:
20 - 30
Accepted Payment Methods:
Cash
Direct Deposit

Accepted Payment Terms:
Payment up Front
Payment on Delivery
Part Payment up Front

Reviews for Stephenson & Sons Removals & Storage

The below reviews have been provided by customers who have found Stephenson & Sons Removals & Storage through this website and have left feedback on completion of their job.



Melissa posted a local removalist job on the 27th of May 2021, moving from Oxenford QLD to Blackwater QLD. Melissa selected Stephenson & Sons Removals & Storage for the job

Melissa's Feedback:
I will be referring Stephenson & sons to everyone I know. These guys were amazing! I was phoned an hour before their arrival to say how far they were away. They arrived and were extremely friendly and down to earth and worked hard all day. They packed the truck like it was a game of Tetris and I could not have been happier with their service. The truck then arrived the next day at the new house and again, they did an amazing job. Thank you

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Eli posted a local removalist job on the 2nd of Jan 2021, moving from Birtinya QLD to Cairns QLD. Eli selected Stephenson & Sons Removals & Storage for the job

Eli's Feedback:
Yet to pay back for shelf which got water damage. Have not recieved return email after multiple messages.

2.25 out of 5
3/5 Communication
2/5 Care of goods
3/5 Service as described
1/5 Punctuality
Astra posted a local removalist job on the 31st of May 2021, moving from Burpengary East QLD to Palmview QLD. Astra selected Stephenson & Sons Removals & Storage for the job

Astra's Feedback:
They were wonderful and very helpful. Will be using again.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
John posted a local removalist job on the 19th of May 2021, moving from Robina QLD to Woolloongabba QLD. John selected Stephenson & Sons Removals & Storage for the job

John's Feedback:
Did good job and were very quick.

4 out of 5
4/5 Communication
4/5 Care of goods
4/5 Service as described
4/5 Punctuality
Tina posted a delivery job on the 18th of Feb 2021, moving from Buderim QLD to Upper Coomera QLD. Tina selected Stephenson & Sons Removals & Storage for the job

Tina's Feedback:
Great

4.50 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
3/5 Punctuality
Rehannon posted a local removalist job on the 5th of Feb 2021, moving from Toowoomba QLD to Mackay QLD. Rehannon selected Stephenson & Sons Removals & Storage for the job

Rehannon's Feedback:
Excellent movers! Nice and quick delivery while also carefully moving my goods. I moved 13 hours and they were waiting for me to arrive. Will definitely use again!

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Harry posted a local removalist job on the 1st of Feb 2021, moving from Mount Pleasant QLD to Caloundra Bc QLD. Harry selected Stephenson & Sons Removals & Storage for the job

Harry's Feedback:
I cannot find any fault in the service received from this company. Although it was necessary to postpone the pickup of our belongings, the delay was no fault of the removalists who were prepared to make incredible sacrifices to try to meet our deadline - sacrifices I was not prepared to impose. I have hired removalists many times, but have never been more pleased than on this occasion.

4.75 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
4/5 Punctuality
Mel posted a local removalist job on the 28th of Dec 2020, moving from Arana Hills QLD to Mareeba QLD. Mel selected Stephenson & Sons Removals & Storage for the job

Mel's Feedback:
Showed up on time and communication was great right up to the day. Once furniture was picked up and on the move communication stopped and we had to constantly contact to see what was happening. Furniture arrived wet with a lot of items damaged. Staff were rude and took nearly a month to get insurance on damaged items sorted. Lots of incorrect information given and said things were done when in reality they weren’t which led to a lot of time wasted.

2.75 out of 5
2/5 Communication
1/5 Care of goods
3/5 Service as described
5/5 Punctuality
Lawrence posted a local removalist job on the 4th of Jan 2021, moving from Douglas QLD to Sinnamon Park QLD. Lawrence selected Stephenson & Sons Removals & Storage for the job

Lawrence's Feedback:
Needed a bit more notice when they were coming to line up having someone there.

4.25 out of 5
4/5 Communication
5/5 Care of goods
5/5 Service as described
3/5 Punctuality
Lyn posted a furniture removalist job on the 9th of Dec 2020, moving from Fortitude Valley QLD to Redlynch QLD. Lyn selected Stephenson & Sons Removals & Storage for the job

Lyn's Feedback:
Would use again but payment details need to be improved as once the items are dropped there should not be a hassle for the driver to hang around.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Josie posted a local removalist job on the 1st of Dec 2020, moving from Red Hill QLD to The Range QLD. Josie selected Stephenson & Sons Removals & Storage for the job

Josie's Feedback:
Great service, obliging, flexible and provided time updates regularly. Highly recommend Stephenson & Sons.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Craig posted a local removalist job on the 25th of Nov 2020, moving from Diddillibah QLD to Peregian Springs QLD. Craig selected Stephenson & Sons Removals & Storage for the job

Craig's Feedback:
They got caught up with another delivery which had them arrive about an hour late but they got the job done efficiently. Really nice guys to talk to during the process.

4.25 out of 5
5/5 Communication
5/5 Care of goods
4/5 Service as described
3/5 Punctuality
Keegan posted a local removalist job on the 21st of Nov 2020, moving from Frenchville QLD to Bargara QLD. Keegan selected Stephenson & Sons Removals & Storage for the job

Keegan's Feedback:
Excellent job

4.75 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
4/5 Punctuality
Kylie posted a local removalist job on the 22nd of Oct 2020, moving from Aspley QLD to Bridgeman Downs QLD. Kylie selected Stephenson & Sons Removals & Storage for the job

Kylie's Feedback:
I was very disappointed, their service was very unprofessional, to the point of sexual remarks, making me feel very uncomfortable. So many smoke breaks and even stopping for lunch, they went to the bottle shop and bought back beers and put them on my bench and requested to have a swim in the complex pool. My neice and myself felt very intimidated. I would NOT recommend this company EVER!

2.25 out of 5
2/5 Communication
1/5 Care of goods
1/5 Service as described
5/5 Punctuality
Jose posted a local removalist job on the 2nd of Nov 2020, moving from Forest Lake QLD to Chevron Island QLD. Jose selected Stephenson & Sons Removals & Storage for the job

Jose's Feedback:
They were really good at moving my house, I will recommend to any one. Thanks to S&S for your help

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Shane posted a local removalist job on the 27th of Oct 2020, moving from Palmwoods QLD to Maroochydore QLD. Shane selected Stephenson & Sons Removals & Storage for the job

Shane's Feedback:
good work on a hot day. some stress as things did not go super smooth.

4.75 out of 5
5/5 Communication
4/5 Care of goods
5/5 Service as described
5/5 Punctuality
Maddi posted a local removalist job on the 5th of Oct 2020, moving from Strathpine QLD to Maryborough QLD. Maddi selected Stephenson & Sons Removals & Storage for the job

Maddi's Feedback:
They were fantastic. Highly recommended

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Karen posted a interstate removalist job on the 30th of Sep 2020, moving from Mermaid Waters QLD to Port Macquarie Bc NSW. Karen selected Stephenson & Sons Removals & Storage for the job

Karen's Feedback:
Fantastic job. Thankyou Luke and Matt for our move. Very punctual,well mannered,polite and professional.Would definitely use again Highly recommendable. Regards Garry and Karen Brown.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Florence posted a local removalist job on the 6th of Aug 2020, moving from Pacific Paradise QLD to Palmview QLD. Florence selected Stephenson & Sons Removals & Storage for the job

Florence's Feedback:
Friendly and efficient service at an affordable price. The job was estimated to be 4 hours and although we had more items than originally mentioned, the boys still got it done in under. Will definitely be using in the future and recommending to others in need of removalists.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Carole posted a local removalist job on the 3rd of Aug 2020, moving from Clayfield QLD to Coolum Beach QLD. Carole selected Stephenson & Sons Removals & Storage for the job

Carole's Feedback:
I was very happy with the service from initial contact until the move was completed.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Brett posted a local removalist job on the 11th of Jul 2020, moving from Tuchekoi QLD to Imbil QLD. Brett selected Stephenson & Sons Removals & Storage for the job

Brett's Feedback:
The boys were amazing. Worked quickly and even after a 12hr day still happy and laughing. Would highly recommend them to anyone. A1 service

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
susan posted a local removalist job on the 5th of Jul 2020, moving from Wurtulla QLD to Bokarina QLD. susan selected Stephenson & Sons Removals & Storage for the job

susan's Feedback:
Great communication and prompt. They really took care with our furniture and property. one small issue however it was rectified the following business day.

4.75 out of 5
5/5 Communication
4/5 Care of goods
5/5 Service as described
5/5 Punctuality
Rachael posted a local removalist job on the 22nd of Jun 2020, moving from Kuluin QLD to Maroochydore QLD. Rachael selected Stephenson & Sons Removals & Storage for the job

Rachael's Feedback:
Isasc and Luke were the men managing my job - great job thanks

3.50 out of 5
2/5 Communication
4/5 Care of goods
4/5 Service as described
4/5 Punctuality
James posted a local removalist job on the 15th of Jun 2020, moving from Fitzgibbon QLD to Zillmere QLD. James selected Stephenson & Sons Removals & Storage for the job

James's Feedback:
Isaac and Scott were very professional and took excellent care of our furniture. Nice guys too and finished the job in the quoted time. Will definitely use them again!

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Chris posted a courier job on the 14th of May 2020, moving from Newstead QLD to Narangba QLD. Chris selected Stephenson & Sons Removals & Storage for the job

Chris's Feedback:
Stephenson and Son were very reasonably priced and they turned up on time, they delivered my goods on time and they keep us in the loop through the whole process. I’ll definitely be using these guys again.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Grace posted a local removalist job on the 5th of May 2020, moving from Windsor QLD to South Brisbane QLD. Grace selected Stephenson & Sons Removals & Storage for the job

Grace's Feedback:
The men at Stephenson & Sons Removals and Storage really looked after me during this move! it was my first time using a removalist, and I would happily use their services again- thank you so much for making the move stress-free! They worked efficiently, professionally, and were extremely helpful- all my belongings were looked after.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Ann posted a local removalist job on the 10th of May 2020, moving from Morayfield QLD to Elimbah QLD. Ann selected Stephenson & Sons Removals & Storage for the job

Ann's Feedback:
Luke and co were wonderful! They called the evening before to make sure we were on track, arrived exactly on time, were polite and courteous, took good care of our belongings and were efficient in moving our two story town house. I am happy to recommend them to anyone.

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality