Asim posted a interstate removalist job on the 29th of May 2021, moving from Balmain NSW to Southbank VIC. Asim selected vel transport for the job
Even though the mover helped to store my luggage for a few days, my items were damaged and were not properly taken care of.
My couch had a whole in the centre when received, storage boxes were completely destroyed and cracked.
fan and other items had scracthes all around.
the mattress was not covered with any cloth therefore had marks all around it and was in a very unhygienic condition.
Beware of them if you have expensive and valuable items.
1.75 out of 5
1/5 Care of goods
2/5 Service as described
We appreciate your feedback unfortunately it’s disappointing when storage was not mentioned at time of booking.We provided 3 weeks storage with no additional cost. Our guys did mentioned to you at time of loading the damage on the couch and you wanted to throw it away.As instructed at time of loading plastic tubs was overloaded so we couldn’t ensure a safe transit.At time of drop off delivery was very difficult as no access for our truck another thing was not mentioned at time of quotation which cost us an extra 4 hours of unloading. Thanks you again for your kind feed back.