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ZOOM Removals

4.40 from 27 reviews


Phone:
(02) 9157 5500
Address:
Suite 3, 423 King Georges Road Beverly Hills
Beverly Hills NSW 2209
Website:
www.zoomremovals.com.au/
ABN:
69 164 490 895

Zoom Removals is a trusted Sydney-based removalist company — we move homes, offices, businesses and factories locally, regionally and interstate. We have 25+ rock-solid years of experience behind us and a glittering track record of 9000+ successful moves every year. We are justifiably proud of our blue-chip reputation and our position as one of the first removalist companies in Sydney to offer a premium service with affordable rates. In fact, we are the highest rated Sydney local, country and interstate removalist on Google and fully accredited by the Australian Furniture Removers Assoc. Since 2008 our mission has been quality assured furniture removals for home and office at incredibly affordable rates. Our professional experienced removalists and versatile modern fleet make moving a breeze.

Ready to Move? Find Your Perfect Mover!

Don't let moving stress you out. Compare quotes from our network of reliable movers, read genuine reviews, and book with ease. Save time, save money, and start your move with confidence today.

  • Quickly compare movers
  • Read verified reviews
  • Book online with confidence

Area Serviced:
New South Wales

In business since:
2008
Number of vehicles:
11 - 20
Number of staff:
40 - 50
Accepted Payment Methods:
Cash
Credit Card
EFTPOS
PayPal

Accepted Payment Terms:
Part Payment up Front

Reviews for ZOOM Removals

The below reviews have been provided by customers who have found ZOOM Removals through this website and have left feedback on completion of their job.



Melissa posted a local removalist job on the 30th of Jun, moving from Tempe NSW to Allawah NSW. Melissa received a number of quotes and selected ZOOM Removals for the job
Melissa's Feedback:
Part of the service was supposed to include wrapping my mattress to keep it clean. However, when they got here they didn’t have any wrap to do it due to using it all in their last move. In fact, they had to use some of the wrap that I purchased myself to move a few shelves. I padded and wrapped my most delicate wood pieces. Other than those, there isn’t a large piece that doesn’t have a dent or a gouge in it (admittedly most of the nicks were small). They also tried to charge me for 4 ho...
3.25 out of 5
Response from ZOOM Removals
Hi Melissa Thank you for taking the time to submit your feedback. Some of the points you have listed above are not within our service inclusions so we definitely want to look into this further. Could you please contact us on 1300 157 448 or info@zoomremovals.com.au We take customer feedback seriously and our resolutions team would love to hear from you.
Orkun posted a local removalist job on the 2nd of May, moving from Cremorne NSW to Wentworth Point NSW. Orkun received a number of quotes and selected ZOOM Removals for the job
Orkun's Feedback:
This experience makes me question rating system of this website. Service was nothing like as rated.
3 out of 5
Response from ZOOM Removals
Hi Orkun, your feedback is much appreciated and we would like to know more about your moving experience. We want all of our customers to feel satisfied at all times and it does not sit right with us knowing that you are not entirely satisfied with the service provided. Please contact our customer resolutions team on 1300 157 448 or info@zoomremovals.com.au
Jon posted a local removalist job on the 30th of Mar, moving from East Gosford NSW to Cammeray NSW. Jon received a number of quotes and selected ZOOM Removals for the job
Jon's Feedback:
Carlos and Carlos were excellent very professional.
5 out of 5
Response from ZOOM Removals
Thanks for your feedback Jon
John posted a local removalist job on the 7th of Jan, moving from Forest Lodge NSW to Rozelle NSW. John received a number of quotes and selected ZOOM Removals for the job
John's Feedback:
Punctual, quick and profenal, and not a scratch on the place or our stuff. Great experience all round.
5 out of 5
Response from ZOOM Removals
Thanks for your feedback John
Daniela posted a local removalist job on the 8th of Oct, moving from Bexley NSW to Marrickville NSW. Daniela received a number of quotes and selected ZOOM Removals for the job
Daniela's Feedback:
Hardworkers, punctual and as fast as they could be given the stairs! Great job
5 out of 5
Response from ZOOM Removals
Thanks for your feedback Daniela.
Jose posted a local removalist job on the 17th of Aug, moving from Bondi NSW to Randwick NSW. Jose received a number of quotes and selected ZOOM Removals for the job
Jose's Feedback:
Really good job by Yousif and his colleague. They were looking to take care of every furniture they had to move. I would hire them again for sure.
5 out of 5
Response from ZOOM Removals
We value your feedback Jose. Thank you for choosing Zoom
Brendan posted a local removalist job on the 12th of Feb, moving from Ryde NSW to Rhodes NSW. Brendan received a number of quotes and selected ZOOM Removals for the job
Brendan's Feedback:
They were quick and easy to deal with, would recommend and I would use them again.
5 out of 5
Response from ZOOM Removals
Hi Brendan, thank you for your feedback! We are glad your move went well and we look forward to assisting you in the future - Zoom Relocations
Cate posted a local removalist job on the 23rd of Jan, moving from Waterloo NSW to Randwick NSW. Cate received a number of quotes and selected ZOOM Removals for the job
Cate's Feedback:
Moey and his team was awesome! Very easy going, patient and accomodating to requests. Would recommend!
4.75 out of 5
Response from ZOOM Removals
Hi Cate, Many thanks for your feedback. We are really happy to know that you had a great move with Moey and crew and we hope to assist you again in the future - Zoom Relocations
Andrew Sanderson posted a local removalist job on the 3rd of Mar, moving from Liberty Grove NSW to Chippendale NSW. Andrew Sanderson received a number of quotes and selected ZOOM Removals for the job
Andrew Sanderson's Feedback:
Great hard working movers. No breakages and careful drivers. Very happy with the service.
5 out of 5
Response from ZOOM Removals
Hi Andrew, Thank you for taking the time to review our service. We are so pleased you were happy with the move. - Zoom Removals
Matthew posted a local removalist job on the 26th of Sep, moving from Marrickville South NSW to Lennox Head NSW. Matthew received a number of quotes and selected ZOOM Removals for the job
Matthew's Feedback:
Initial contact with staff on the phone was good. Pick-up of belongings on 13 Oct went smoothly, removalists were friendly. The day before delivery, everything went badly: (1.) I was told that I would have to pay about 40% above the quoted price; (2) late on the morning scheduled for delivery (9 Dec), I rang head office, to be told my delivery would in fact be at 2pm; (3) close to 2pm, I rang again, to be told it would be after 5pm; (4) when they finally arrived, the removalists were rushed a...
1.75 out of 5
Response from ZOOM Removals
Hi Matthew, thank you for taking the time to review our services. We would like to respond to the points which you have mentioned. The quote we provided you was based on a backload/scheduled run to QLD and the price was based on the inventory that you initially provided. As the inventory changed the day before your move, the price increased. With backloads/scheduled runs it is advised that time-frames for pickup and delivery are subject to change. We are sorry to hear that two of your items were damaged during the move. If you would like to lodge a complaint to our resolutions department you are welcome to email or call through. Thank you again for choosing Zoom Removals and taking the time to review our service.
Bronte posted a local removalist job on the 17th of Sep, moving from Dee Why NSW to Marrickville NSW. Bronte received a number of quotes and selected ZOOM Removals for the job
Bronte's Feedback:
Communication/service as described - Repeatedly told them we were on the 3rd floor with stairs only in case there would be a fee. They never said there would be, but on the day they tried to charge us $100 for stairs which they put down to $70. Also didn't seem to be any communication between booking with the office and their movers. Quote on here was $90/hour including GST but on the day they charged us $43/half hour +GST ($47/half hour, $94/hour). They also said they offered 10% off for boo...
3.50 out of 5
Response from ZOOM Removals
Hi Bronte, Thank you for taking the time to review our service. We appreciate all of the points listed above, feedback like yours is valued and much appreciated. - Zoom Removals
Adam posted a local removalist job on the 3rd of Jun, moving from Waterloo NSW to Rockdale NSW. Adam received a number of quotes and selected ZOOM Removals for the job
Adam's Feedback:
Sammi and the guys were on time and super caring with all our items. And made sure we were happy every step of the way and just told us to let them know whatever we needed done. Thanks heaps guys!
5 out of 5
Response from ZOOM Removals
Hi Adam, Thanks for the great 5 star rating and feedback. We will pass on to all of those involved with your move and hope to serve you again in the future. - Zoom Relocations
Linda posted a local removalist job on the 5th of Jun, moving from Rockdale NSW to Barrack Heights NSW. Linda received a number of quotes and selected ZOOM Removals for the job
Linda's Feedback:
Moving is usually a very stressful experience. From the very beginning it felt right using Zoom Removals. They have friendly and help full staff on the phone. The booking was easy. They kept in touch constantly. I would like to thank Moey and Mike today for a very difficult move from a third floor unit. I had a huge fridge and they got it down a very tricky staircase. Not to mention a big TV Unit and Bookcase. Thank you Zoom Removals. I will be using you again, the next time I move.
5 out of 5
Response from ZOOM Removals
Hi Linda, thanks for taking the time to submit your review - We appreciate that you have reviewed us 5 stars in all areas. - Zoom Removals
Jeremy posted a local removalist job on the 16th of Jan, moving from Kingsford NSW to Tamworth NSW. Jeremy received a number of quotes and selected ZOOM Removals for the job
Jeremy's Feedback:
Danny and his team were amazing. Job ended up being bigger than planned (and consequently more expensive) but the guys were great.
4.25 out of 5
Response from ZOOM Removals
Hi Jeremy, Thanks for your review. We hope you are now settling into your new home and we look forward to assisting you in the future.
Elizabeth posted a local removalist job on the 28th of Nov, moving from Blacktown NSW to Illawong NSW. Elizabeth received a number of quotes and selected ZOOM Removals for the job
Elizabeth's Feedback:
Great service, super friendly guys, did arrive an hour before estimated time (miscommunication from their admins side).
3.75 out of 5
Response from ZOOM Removals
Hi Elizabeth, Thank you very much for taking the time to submit your feedback. In regards to the removalists arrival time, I do apologise If this was not clearly communicated to you. You are most welcome to contact me on 1300 157 448 should you wish to discuss this further, Thanks again and we hope you have settled into your new home nicely. Yours sincerely, Ellena Customer Service Manager Zoom Removals
Bethany posted a local removalist job on the 12th of Nov, moving from Randwick NSW to Alexandria NSW. Bethany received a number of quotes and selected ZOOM Removals for the job
Bethany's Feedback:
The movers at Zoom were very friendly and on time in the morning. They completed the move quite quickly and were courteous and polite throughout. However, they definitely rounded up at the end and added an extra half an hour's fee. They finished just under three and a half hours and charged us for four.
4.25 out of 5
Response from ZOOM Removals
Dear Bethany, Thank you very much for taking the time to submit your feedback. I would like to clarify that we do charge on a competitive half hourly rate basis which ultimately saves the customer money as we don't round up to the hour. For Sydney metro jobs, rather than charging travel to and from our base, we simply charge a flat rate half hour call out fee and this is explained at the time of quote and included within the confirmation email. We do appreciate your kind words towards the removalist crew and thank you for giving us the opportunity to clarify the charges. Yours sincerely, Ellena Customer Service Manager Zoom Removals
Pamela posted a local removalist job on the 28th of Oct, moving from Port Kembla NSW to Neutral Bay NSW. Pamela received a number of quotes and selected ZOOM Removals for the job
Pamela's Feedback:
Danny & Frank from Zoom were fabulous. Nothing was too much trouble & they kept up a very fast pace all day. Such wonderful men & always considerate and smiling. Thank you. Pam
5 out of 5
Response from ZOOM Removals
Hi Pamela, Many thanks for taking the time to leave your feedback. We are pleased that you were satisfied with our service and we look forward to assisting you again in the future.
Adam posted a local removalist job on the 30th of Sep, moving from Revesby NSW to St Helens Park NSW. Adam received a number of quotes and selected ZOOM Removals for the job
Adam's Feedback:
This was the best removalist experience I've ever had! Zoom Removalists called me straight away to set everything up and on the day Sam and his team were quick, careful and very professional. I will certainly be using Zoom Removalists again!
5 out of 5
Response from ZOOM Removals
HI Adam, Thank you so much for your compliments! We very much look forward to assisting you in the future.
Sam posted a delivery job on the 23rd of Aug, moving from Colo Vale NSW to Dulwich Hill NSW. Sam received a number of quotes and selected ZOOM Removals for the job
Sam's Feedback:
Great service, lovely blokes, but they were very late and there wasn't any reasonable excuse for that given where they travelled from. I had made a really big point of how important it was for them to come at 7am at the very latest so I could get to work and their lateness was a really big problem for me... having said that, they were really efficient, really friendly and really careful with our belongings. I think the communication with the office is to blame as I asked really clearly to hav...
4.25 out of 5
Response from ZOOM Removals
Dear Sam, Thank you very much for taking the time to submit your feedback. I can confirm that the office staff had booked your job for a 7am start as requested however due to the long distance of travel (over 1.5 hours) to your pickup location combined with some unfortunate road incidents it was regrettably unavoidable that the removalists did not arrive on time. We appreciate that this was disappointing and we do apologise for the inconvenience. I would also like to thank you for kind words in relation to the other aspects of your job and we wish you all the best for the future.
Phil posted a delivery job on the 1st of Aug, moving from North Ryde NSW to Chatswood NSW. Phil received a number of quotes and selected ZOOM Removals for the job
Phil's Feedback:
all good
4.25 out of 5
Response from ZOOM Removals
Hi Phil, Many thanks for taking the time to leave your feedback. We are pleased that you were satisfied with our service.
Ricardo posted a local removalist job on the 30th of Apr, moving from Epping NSW to Petersham NSW. Ricardo received a number of quotes and selected ZOOM Removals for the job
Ricardo's Feedback:
Very efficient and reliable service!
4 out of 5
Response from ZOOM Removals
Hi Ricardo, Thank you very much for taking the time to submit your feedback. We are pleased to know that you were happy with our service.
Derrick posted a local removalist job on the 30th of Mar, moving from Sydney NSW to Carlton NSW. Derrick received a number of quotes and selected ZOOM Removals for the job
Derrick's Feedback:
Efficient, courteous and moved within the alloted time. Will call them again for the next move.
4.50 out of 5
Response from ZOOM Removals
Hi Derrick, Thank you very much for your kind words. We are pleased that you very satisfied with our service
Anastasia posted a local removalist job on the 29th of Mar, moving from Revesby NSW to Padstow Heights NSW. Anastasia received a number of quotes and selected ZOOM Removals for the job
Anastasia's Feedback:
I used Zoom Removals for my recent relocation and they were excellent!! From my initial inquiry I was contacted within minutes and the booking process was quick and easy with the friendly staff. The boys turned up on time and didn't waste anytime loading my furniture into the truck, they were friendly and funny, made me feel at ease straight away! The service was brilliant and they even wrapped my mattress and fridge for free!! I will definitely be recommending Zoom Removals to my family...
5 out of 5
Response from ZOOM Removals
Hi Anastasia, Thank you very much for leaving us this detailed review. We are very pleased that you were satisfied with our service.
rukaya posted a local removalist job on the 29th of Mar, moving from Sydney NSW to Sydney NSW. rukaya received a number of quotes and selected ZOOM Removals for the job
rukaya's Feedback:
These guys were the best!! The Team have been super friendly from the start getting my quote to the booking. The guys who came on the day absolute professionals and super friendly. They arrived on time, did not waste any time and got the job done quicker then i planed for. I highly recommend Zoom.
5 out of 5
Response from ZOOM Removals
Hi Rukaya, Thank you very much for leaving us your review. We are pleased that you were satisfied with our service.
Ellen posted a local removalist job on the 23rd of Mar, moving from Bardwell Park NSW to Panania NSW. Ellen received a number of quotes and selected ZOOM Removals for the job
Ellen's Feedback:
They were fantastic. I was very happy with the prompt communication from the office, booking process was fairly simple and although they were more expensive than the other quotes I received, the guys on the day were more hard working that we could have ever imagined. They were friendly, polite and really went out of their way to make sure my husband and I were happy the whole time. In particular, they took extra care of our paintings and fragile items. Nothing was damaged and the move was...
5 out of 5
Response from ZOOM Removals
Hi Ellen, Thank you for taking the time to leave us your feedback. We really appreciate it and hope you have settled in to your new home nicely.
Elizabeth posted a local removalist job on the 23rd of Feb, moving from Ettalong Beach NSW to Hornsby NSW. Elizabeth received a number of quotes and selected ZOOM Removals for the job
Elizabeth's Feedback:
They did well-meaning, the job got done and my furniture was well rapped and came back in one piece, however, one of the two men we asked to help out just decided to stop helping bring up furniture and the other was sweating it out alone, the job was quite slow to finish up. Slightly disappointing
3.50 out of 5
Response from ZOOM Removals
Hi Elizabeth, I am sorry to see that you are not entirely satisfied with the service. You are most welcome to contact me to discuss this in further detail over the phone on 1300 157 448 or via email at info@zoomremovals.com.au Thank you for taking the time to post your feedback. Yours sincerely, Ellena Customer Service Manager Zoom Removals
Dan Lawson posted a local removalist job on the 8th of Feb, moving from Cronulla NSW to Waterloo NSW. Dan Lawson received a number of quotes and selected ZOOM Removals for the job
Dan Lawson's Feedback:
The team arrived to the minute as arranged. They were fast, efficient, polite and careful. Small mix up in pricing which was quickly corrected by the office. Would use again. Thanks
4.75 out of 5
Response from ZOOM Removals
Hi Dan, Thanks for the great feedback. It was a pleasure serving you and we look forward to assisting you in the future.