Jodi posted a interstate removalist job, moving from Cairns QLD to Brisbane QLD. Jodi received 7 quotes and selected Palmview Removals Pty Ltd for the job
The contact from Palm Removals was excellent. They gave us plenty of information on how to pack and what to expect so i give cudo’s to the office staff. The main problem was when the truck arrived and there was one man and 2 very young and ‘slight’ men accompanying. The main man let the young boys do all the heavy lifting and maneuvering and they looked exhausted before they even started (we were their second job for the day). My husband ended up helping them for a couple of hours just to get the job done (which finally happened after dark at around 7pm). The most disturbing part for me was that we had agreed on a delivery date of 21st December but once the furniture was loaded on the truck we were told by the driver that delivery had to be the 18th December. We didn’t even have the lease for the house we were moving into until the 20th! The driver said we had no choice, that the load was being delivered on Wednesday and they could not store the furniture because of the truck they had used (not a shipping container). So I called the rental company to query whether it was possible to have an early entry. Thank goodness that was granted. If not, I don’t know what would have happened. As it turned out, delivery of our furniture occurred on the 19th - The day AFTER the driver said it HAD to be delivered. On a positive note nothing was damaged or broken. They let themselves into the property (as we weren’t arriving until the 21st) and they put the furniture where they thought it most appropriate, which we really appriciated. All in all I think Palm Removals are good operators but we moved in December (a notoriously busy time of year) and I think perhaps they may have spread themselves too thin.
4.25 out of 5