Lap posted a interstate removalist job, moving from Chifley ACT to Constitution Hill NSW. Lap received 3 quotes and selected SAFE REMOVALIST for the job
For a move from Canberra to Sydney
Initially very prompt quote and email contact once it was accepted, however a reply email was then not acknowledged. When I rang to chase it up I was told that my booking was potentially no longer valid! To their credit it was quickly sorted out and reconfirmed, and there was some initial confusion due to the initial quote being made after normal working hours.
The movers also arrived more than 30 minutes prior to the scheduled time. This is arguably a good thing, however what if we had not been ready? Would this have counted towards the hourly rate if we had not been there or been otherwise occupied?
Finally the quote estimated an 8 hour job time giving a price of approximately 850 dollars. There was also a 3 hour call out fee that was listed clearly. However what was not clear was whether this call out fee was incorporated into the 8 hour estimate. Ultimately the move did actually take 8 hours, but with the call out fee added the price came to 1060 dollars. This was still significantly less then quotes from other movers so this is not a complaint per se but rather feedback about making it more clear. Luckily we did have enough extra cash on hand to make up the difference, but only just!
Overall these movers did everything with an equal amount of care and professionalism when compared with a different company who did our move 2 years ago from Sydney to Canberra. However the price was almost 1/3 so a great deal!
4.50 out of 5