FAQ for Customers

How are we different from others?

FIND A MOVER is specifically designed to connect you to the most trusted, quality and reliable businesses in the logistics/removal industry. While you could use other directories, classifieds sites or search engines to achieve the same thing. FIND A MOVER is the only place where you can quickly and efficiently get a quote without the hassle of picking up the phone and calling around. It’s as easy as filling out some basic details and waiting for the quotes to come in.

How much does it cost me to use this service?

It is absolutely FREE for you to list a job on FIND A MOVER, get quotes from trusted removal companies and accept quotes.

Do service providers offer insurance?

Each service provider has it's own insurance policies. It is best to check with each service provider individually regarding what insurance options they offer before booking their services.

How do I know if the business can do my job?

For each business that is added to our trusted network of businesses, each must specify the types of services they can perform and have the equipment to do so. FIND A MOVER will only send out your job to related businesses that can perform your work.

How many quotes will I receive?

It is important to us that you get quality quotes and not inundate you with quotes so you can expect to receive up to 5 quotes for your listed job.

How soon can I expect quotes?

You can expect to receive quotes as soon as 1hour to 48 hours. In many cases the turn around time is within the day.

Do I have to choose or go ahead with a quote?

No! You are not obligated to choose or go ahead with any of the quotes that you receive.

Can I contact the business for more information?

Yes! You will be able to contact the business for more information once they have sent you a quote.

Can I change the details of my job?

Yes! Any quotes that you have received before you have changed your job details will be sent directly to the businesses to update their quote. Any quotes received afterwards will reflect the new job details.

Does FIND A MOVER recommend a removal company for me?

No! FIND A MOVER does not select companies for you. It will only alert businesses that can perform your job to send you quotes. So, you are in complete control of the selection process at all times in relation to which company you do or do not choose to use.

How can I search for a specific removal company?

FIND A MOVER has a directory list of our entire network of removal companies. If you would like to search for a specific removal company, please go to the Removal Companies Directory for a complete list.

Can I leave for feedback for a business?

Absolutely! We encourage you to leave feedback for the business provider that completed the work for you. This will help other customers to choose businesses for their work. Once a job is marked completed, you will have the option to post comments, compliments, criticisms and reviews for the business provider. Please see our Terms of Use in regards to Feedback and Reviews.

Who guarantees the work?

Any work to be done, agreed upon between you and the business provider will be guaranteed by the business provider under their own separate Terms. FIND A MOVER does not offer any guarantee of the work completed by business providers, as we only act as an intermediary to connect both parties.