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A&C Transport & Removals

4.67 from 3 reviews


Phone:
0450845592
Address:
5 Poole Court
Caboolture QLD 4510
Website:
https://www.facebook.com/actransportremovals/
ABN:
62585172399

A&C Transport & Removals is a family owned Business. We pride ourselves in putting our customers first.
Let our family move your families most prized possessions.

Our local rates start from $100 per hour for 2 men and a truck.

We do not have depot charges or hidden fees.

LOCAL
INTERSTATE

Area Serviced:
New South Wales
Queensland

In business since:
2008
Number of vehicles:
3
Number of staff:
2
Accepted Payment Methods:
Cash
Direct Deposit

Accepted Payment Terms:
Payment up Front
Payment on Delivery
Part Payment up Front

Reviews for A&C Transport & Removals

The below reviews have been provided by customers who have found A&C Transport & Removals through this website and have left feedback on completion of their job.



Maree posted a local removalist job on the 8th of Mar 2016, moving from Mooloolaba QLD to Caloundra QLD. Maree selected A&C Transport & Removals for the job

Maree's Feedback:
If I could have given no stars I would have. These guys dented my washing machine and fridge, some boxes marked fragile were dropped, they scratched the railing in the Unit that I moved in to, and stacked all the boxes up in my lounge/dining area so that I could hardly move around. I had to move the boxes. I can understand that they might not have known where to put the unmarked boxed, but they could have put furniture in the correct places...they didn't even ask. My dining table and other vulnerable items where left on my balcony, in the rain, and I had to move boxes myself to get them indoors. I was quoted $100 an hour, with an estimate of 5 hours to complete the job. First they suggested that they would start at 8, and I asked that they start earlier so that I could get the whole thing over and done with. They said they would start at 7, but on the day, rang me up to say that they would be late because they had battery trouble. During the 4.5 hours that they worked for me (they charged me for 5 hours), they talked incessantly, while working at snail's pace. It seemed to me that they were determined to make the job last the 5 hours that they had estimated. When I paid, I asked for an invoice, and was sent this in an email:- "Invoice House Removal From Mooloolaba To Caloundra Price Quoted $500.00 Paid :$500.00 cash Start time 8.00am Finish Time 12.50pm Thank you You may contact us on 0450845592 With thanks Aaron and Caroline" The time quoted is incorrect - they worked from 8.15am to 12.45pm. I replied to the email that I needed a proper invoice, with their ABN on it, and then received another email to say:- "On 14/03/2016 3:34 pm, michelle lestrange <roshelltpt@yahoo.com.au> wrote: There you go your welcome :)" Nothing was attached to the email, which is what I said in my reply, and I have had no communication since. These two were a living embodiment of the old joke "You can't complain about the service, because there isn't any." I would not recommend them to anyone - in fact I would go out of may way to warn anyone who wants to hire them that it would be the greatest mistake of their lives. I have taken a long time to leave my review on this company because I was so angry at the way I was treated. It was an extremely stressful experience, and, at a time when I wanted someone to give me help, I was given disrespect. I paid $500 for these two guys to damage my gear and leave my boxes stacked up in my lounge/dining area like a giant game of Tetris. It was a horrible experience, and I do not want anyone else to have to go through what I did.
1.25 out of 5
1/5 Communication
1/5 Care of property
2/5 Service as described
1/5 Punctuality
Andrea posted a local removalist job on the 18th of Mar 2016, moving from Toowoomba City QLD to Camp Hill QLD. Andrea selected A&C Transport & Removals for the job

Andrea's Feedback:
Great to deal with and very willing to work with us to get a great outcome. Very professional and all round nice guys. We had a problem with a very short turn around time from accepting quote to pick up date (over Easter) and another company really let us down but these guys were great and made us feel like there was nothing to worry about, including us needing to store it for one night between pick up in Toowoomba and delivery in Brisbane. I would highly recommend them to others. This quote was actually cheaper than the original one and I am glad we went with them in the end; they were the better choice.
4.50 out of 5
4/5 Communication
5/5 Care of property
5/5 Service as described
4/5 Punctuality
Response
Hi Andrea thank you so much for your review. I was wondering if you would mind looking A&C Transport and Removals on facebook and place a review there was awesome to read this Again Thank you from Aaron and the team
Simone posted a courier job on the 16th of Oct 2016, moving from Benowa QLD to Burwood VIC. Simone selected A&C Transport & Removals for the job

Simone's Feedback:
Very happy
4.75 out of 5
5/5 Communication
5/5 Care of property
4/5 Service as described
5/5 Punctuality
Aly posted a interstate removalist job on the 29th of Nov 2016, moving from Paddington QLD to Dubbo NSW. Aly selected A&C Transport & Removals for the job

Aly's Feedback:
Very happy with service. The men where very nice and helpful
4.75 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
4/5 Punctuality