asky logistics pty ltd

Emma posted a furniture removalist job on the 20th of Mar 2020, moving from Frankston VIC to Epping VIC. Emma selected asky logistics pty ltd for the job

Emma's Feedback:

Communicated with me via call, text and email which was helpful for me to reach them when needed. They always responded back. Organised a truck to come and the two movers were quick and handled items with care. Unfortunately, the night before the job asky changed the price they quoted me due to them not "taking into considering the travel time" from my new residence back to their depot location. Be careful of this in future

4.25 out of 5

5/5 Communication

5/5 Care of goods

3/5 Service as described

4/5 Punctuality

Tanya posted a local removalist job on the 3rd of Feb 2020, moving from Coburg North VIC to Coburg North VIC. Tanya selected asky logistics pty ltd for the job

Tanya's Feedback:

Pretty good

3.75 out of 5

4/5 Communication

4/5 Care of goods

4/5 Service as described

3/5 Punctuality

Debra posted a local removalist job on the 28th of Jan 2020, moving from Richmond VIC to Mornington VIC. Debra selected asky logistics pty ltd for the job

Debra's Feedback:

William and Ling from ASky are exceptional removalist’s, highly professional, caring, thoughtful and on time! As we were moving two houses on the day we were highly stressed, William and his professionalism put us instantly at ease. He made it easy to move house and to move two houses! Something I never thought I would say. Our family would highly recommend William and Ling to anyone wanting an easy move. We give them 10 stars!

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Mike posted a courier job on the 16th of Jan 2020, moving from St Kilda East VIC to Mont Albert North VIC. Mike selected asky logistics pty ltd for the job

Mike's Feedback:

Terrible service,damage my fridge and denied it ., did nothing to compensate , and goods were not delivered on time . No care taken . Furious

1 out of 5

1/5 Communication

1/5 Care of goods

1/5 Service as described

1/5 Punctuality

Leanne posted a office removal job on the 7th of Jan 2020, moving from Hawthorn VIC to Forest Hill VIC. Leanne selected asky logistics pty ltd for the job

Leanne's Feedback:

Very helpful, nothing too much trouble !

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

yinrui posted a local removalist job on the 19th of Dec 2019, moving from Melbourne VIC to Docklands VIC. yinrui selected asky logistics pty ltd for the job

yinrui's Feedback:

This company cancelled my appointment on the day they should come. They promised me that they would come at 11:00am and I called them back at 11:30 when they were 30mins late. The lady who named cassie picked up my phone call and said she would check it for me and phoned me back, I waited for another 30mins and called this company again, she said rather than let me wait forever, she could help me find another company who can do the jobs. I was so angry but nothing I can do so I said yes. She never called me back. This is totally not acceptable and they were so unprofessional and rude. No responsibility at all. Worst ever. If anyone want movers that will come, don’t choose this company. Such a liar.

1 out of 5

1/5 Communication

1/5 Care of goods

1/5 Service as described

1/5 Punctuality

Marie posted a local removalist job on the 24th of Nov 2019, moving from Daylesford VIC to Rosebud VIC. Marie selected asky logistics pty ltd for the job

Marie's Feedback:

Excellent service as it was a big move. Yan and John were very efficient and careful with my things. Very friendly and took care with placing things in the house as all floors are polished wood. They were mindful of time and knew that I was on a budget. Very happy with the service. They even arrived with a 10 tonne truck when I was quoted for a 8 tonne and didn't have to pay extra.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Francesco posted a local removalist job on the 13th of Nov 2019, moving from Balaclava VIC to Cheltenham VIC. Francesco selected asky logistics pty ltd for the job

Francesco's Feedback:

Awesome. Efficient polite

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Nevin posted a local removalist job on the 12th of Oct 2019, moving from Ringwood VIC to Boronia VIC. Nevin selected asky logistics pty ltd for the job

Nevin's Feedback:

Great and perfect professional moving service..

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

andrew posted a courier job on the 15th of Oct 2019, moving from Springvale VIC to Oakleigh VIC. andrew selected asky logistics pty ltd for the job

andrew's Feedback:

The guys from Asky were punctual and completed the job without any problems.

4.25 out of 5

4/5 Communication

4/5 Care of goods

4/5 Service as described

5/5 Punctuality

Stanislaw posted a local removalist job on the 20th of Sep 2019, moving from Thornbury VIC to Reservoir VIC. Stanislaw selected asky logistics pty ltd for the job

Stanislaw's Feedback:

They moved all the heavy items with care and efficiently. I will be recommending your company to my friends

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Maria posted a local removalist job on the 27th of Sep 2019, moving from Balwyn North VIC to Doncaster VIC. Maria selected asky logistics pty ltd for the job

Maria's Feedback:

The movers were early and careful with our items. The only thing is the truck broke down at a stage. Overall good service.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Samuel posted a local removalist job on the 21st of Sep 2019, moving from Niddrie VIC to Niddrie VIC. Samuel selected asky logistics pty ltd for the job

Samuel's Feedback:

Movers were late to the job, but once they arrived - they were quick to get started and to finish within the timeframe. The main issue was the various hidden costs involved. We were told explicitly from the office that we should only ever be expected to pay an extra $20 for stairs at most, but that number ended up being $20 per mover for the stairs.

3 out of 5

3/5 Communication

4/5 Care of goods

2/5 Service as described

3/5 Punctuality

Annette posted a local removalist job on the 4th of Sep 2019, moving from Forest Hill VIC to East Melbourne VIC. Annette selected asky logistics pty ltd for the job

Annette's Feedback:

Contact was made by Asky and they kept in touch throughout the process. The mover rang when he was 5 minutes away. After brief instructions they were able to professionally undertake the move. Very impressed.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Kiki posted a courier job on the 8th of Aug 2019, moving from Waverley Gardens VIC to Viewbank VIC. Kiki selected asky logistics pty ltd for the job

Kiki's Feedback:

Great mover

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Victor posted a local removalist job on the 22nd of Jul 2019, moving from Clayton VIC to Ascot Vale VIC. Victor selected asky logistics pty ltd for the job

Victor's Feedback:

Communication could have been better. I was informed of an extra fee for a “heavy item” which I was not informed About previously. And I also had a fridge that was severely damaged by the move.

4 out of 5

3/5 Communication

3/5 Care of goods

5/5 Service as described

5/5 Punctuality

Nick posted a local removalist job on the 1st of Jul 2019, moving from Laverton VIC to Bentleigh East VIC. Nick selected asky logistics pty ltd for the job

Nick's Feedback:

Arrived on time and was able to complete the job with no hassle, quick and easy move.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Brian posted a delivery job on the 6th of Jun 2019, moving from Balwyn North VIC to Corinella VIC. Brian selected asky logistics pty ltd for the job

Brian's Feedback:

The boys arrived a few minutes late but called ahead to let me know they were running late. Taking a few extra things was no problem. I think they were a little unaware of distance from inner Melbourne down to Bass Coast but once here they did not muck around. Note quoted rates are exclusive of GST. Can recommend Asky Logistics and would use again for small moves.

4.75 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

4/5 Punctuality

Tracy posted a furniture removalist job on the 17th of Apr 2019, moving from Glen Waverley VIC to Deakin University VIC. Tracy selected asky logistics pty ltd for the job

Tracy's Feedback:

Excellent!!

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Irit posted a local removalist job on the 9th of Apr 2019, moving from Preston VIC to Coburg VIC. Irit selected asky logistics pty ltd for the job

Irit's Feedback:

They communicated with me that they were running behind schedule, were super friendly and efficient at loading and unloading, and managed to get my massive fridge up a flight of stairs on a hot day.

4.75 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

4/5 Punctuality

Josh posted a local removalist job on the 5th of Mar 2019, moving from Essendon VIC to Lalor VIC. Josh selected asky logistics pty ltd for the job

Josh's Feedback:

Provider was 2 hours late

3 out of 5

3/5 Communication

4/5 Care of goods

3/5 Service as described

2/5 Punctuality

Lochie posted a local removalist job on the 12th of Feb 2019, moving from Carrum Downs VIC to Long Gully VIC. Lochie selected asky logistics pty ltd for the job

Lochie's Feedback:

Brilliant service from Asky. Can't recommend them highly enough! Up to $1000 cheaper than others for 10 hour job but did an amazing job. Thank you.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Joanna posted a local removalist job on the 1st of Feb 2019, moving from Aspendale Gardens VIC to Cranbourne VIC. Joanna selected asky logistics pty ltd for the job

Joanna's Feedback:

Only one spoke English which meant the items meant to be left for donation on porch ended up coming sndnlarge items I had to get another removalist for. Toys were placed downstairs in kitchen not in playroom. Over charged their fee and tip at the end. Just because I had lots of stuff doesn’t mean I’m not cash poor. I’ve got 4 surgeries due. Left me in a real mess!! Left cigarette butts everywhere too. Many other issues. Promised the world and didn’t deliver. Sat at other property when boxes could have been placed in the right rooms all marked appropriately. Won’t use again.

1.50 out of 5

1/5 Communication

2/5 Care of goods

1/5 Service as described

2/5 Punctuality

Ben posted a local removalist job on the 28th of Jan 2019, moving from Brunswick East VIC to Fitzroy VIC. Ben selected asky logistics pty ltd for the job

Ben's Feedback:

These guys were great. However they whacked me with some fees that were not agreed with head office before hand. As well as GST. So just be clear at the outset with payment and then you'll be fine.

3.75 out of 5

3/5 Communication

4/5 Care of goods

3/5 Service as described

5/5 Punctuality

Amee posted a local removalist job on the 15th of Jan 2019, moving from Hillside VIC to Sunbury VIC. Amee selected asky logistics pty ltd for the job

Amee's Feedback:

The two guys were bloody amazing so quick and help highly recommend. Will be using them on the next move

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

John posted a delivery job on the 6th of Jan 2019, moving from Balwyn VIC to Barwon Heads VIC. John selected asky logistics pty ltd for the job

John's Feedback:

Quote was very misleading and incorrect in parts. Quote was $150. Final cost was $337.50. - Travel time was as per estimate. Will never use Asky Logistics again.

3.50 out of 5

3/5 Communication

5/5 Care of goods

1/5 Service as described

5/5 Punctuality

Jason posted a local removalist job on the 21st of Dec 2018, moving from East Melbourne VIC to Carlton VIC. Jason selected asky logistics pty ltd for the job

Jason's Feedback:

Not really happy , even tho they where polite , I paid 288 dollars for a move that took just over a hour , when It was 85 dollars a hour . I would like to follow up on this and be re enbursed a amount

3.25 out of 5

3/5 Communication

3/5 Care of goods

3/5 Service as described

4/5 Punctuality

Ravneet posted a local removalist job on the 13th of Dec 2018, moving from Tarneit VIC to Tarneit VIC. Ravneet selected asky logistics pty ltd for the job

Ravneet's Feedback:

The movers weren’t properly equipped to unassemble and re-assemble furniture in spite of a confirmation by the movers. Highly unprofessional.

1 out of 5

1/5 Communication

1/5 Care of goods

1/5 Service as described

1/5 Punctuality

Alex posted a local removalist job on the 20th of Nov 2018, moving from Bentleigh East VIC to Keysborough VIC. Alex selected asky logistics pty ltd for the job

Alex's Feedback:

Overcharged me and did not respond when I very politely asked in an email. Turned up late, Movers did not understand any English at all, and they didn't cover my mattress or sheets and dragged them along the ground. Had to wash everything.

1.75 out of 5

2/5 Communication

2/5 Care of goods

1/5 Service as described

2/5 Punctuality

Roy posted a local removalist job on the 10th of Nov 2018, moving from Tarneit VIC to Melton South VIC. Roy selected asky logistics pty ltd for the job

Roy's Feedback:

Good service

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Bharat posted a local removalist job on the 18th of Dec 2017, moving from South Morang VIC to Endeavour Hills VIC. Bharat selected asky logistics pty ltd for the job

Bharat's Feedback:

Was pleased with their service. Were very careful with my goods and everything was working fine and in perfect condition. Would highly recommend them to everyone.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Resmin posted a local removalist job on the 4th of Apr 2018, moving from Glenroy VIC to North Melbourne VIC. Resmin selected asky logistics pty ltd for the job

Resmin's Feedback:

The guys were really good with the move, they were friendly and professional! Good service !

4.50 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

3/5 Punctuality

Lauren posted a local removalist job on the 8th of Aug 2018, moving from Williams Landing VIC to Dandenong North VIC. Lauren selected asky logistics pty ltd for the job

Lauren's Feedback:

Excellent! Would highly recommend!

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Olivia posted a local removalist job on the 31st of Jul 2018, moving from Caulfield North VIC to Clayton South VIC. Olivia selected asky logistics pty ltd for the job

Olivia's Feedback:

Asky was the cheapest quote (hourly), however there were additional costs that weren't communicated to us upfront (for their travel & fuel...). Estimated afternoon arrival between 1-3pm; arrived at 4:15pm due to delays with their morning booking. Not ideal, but I did receive a courtesy phone call which was appreciated. I liked that they communicated via text message prior to the booking.

3 out of 5

3/5 Communication

4/5 Care of goods

4/5 Service as described

1/5 Punctuality

Kara posted a local removalist job on the 22nd of Jul 2018, moving from Croydon VIC to Tullamarine VIC. Kara selected asky logistics pty ltd for the job

Kara's Feedback:

Very disappointed. I choose them because I was told i could book in at a specific time (as i am a single mother to a 4 month old baby and timing was necessary) Booked in for Wednesday 330. Was called about 130 and told they were half hour away... I wasn't at address #1 so I told them wouldn't be able to do it until previously agreed upon time of 330. At 325 I was called and told they would be late. After 5pm was the estimated time I was given. They ended up rocking up 420 after I told them that wasn't good enough. Extremely stressful experience, was not happy handing over $220 at the end of it.

2.50 out of 5

4/5 Communication

4/5 Care of goods

1/5 Service as described

1/5 Punctuality

Keely posted a furniture removalist job on the 24th of Jul 2018, moving from Brunswick West VIC to Thornbury VIC. Keely selected asky logistics pty ltd for the job

Keely's Feedback:

Asky Logistics were punctual and professional. They kept me up to date on arrival times and on the day worked quickly to get my items moved from storage into my new house.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Marc posted a local removalist job on the 18th of Jul 2018, moving from Kilsyth VIC to Kilsyth VIC. Marc selected asky logistics pty ltd for the job

Marc's Feedback:

Everything great. Thank guys!!

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Joel posted a delivery job on the 25th of Jun 2018, moving from Thomastown VIC to Altona North VIC. Joel selected asky logistics pty ltd for the job

Joel's Feedback:

Few things were unclear before accepting proposal ie on site payment. Otherwise happy with the service and ultimately goods were delivered in good condition.

4 out of 5

4/5 Communication

5/5 Care of goods

3/5 Service as described

4/5 Punctuality

Colin posted a furniture removalist job on the 12th of Jun 2018, moving from Aspendale Gardens VIC to Aspendale VIC. Colin selected asky logistics pty ltd for the job

Colin's Feedback:

The promise was that a 5/6 ton truck would be sent - 2 guys arrived with a 4.5 tonne truck. The promise was that the movers would be professional - do not expect this, as the 2 guys (nice as they were) were far from professional. They were slow - when they started it took them 15 minutes to load one double mattress to the truck. we realised then that not only would we have to supervise what they were doing but also help move our items ourselves for loading onto the truck. We didn't expect to have to do this, but if we didn't we would ended up paying for 5 or 6 hours work instead of the 2 that it would have needed - we ended up having to pay for three hours in the end. we refused to pay for a 4th as they slowed right down towards the end - taking much longer than they needed to. you can hire this company if you want but you'll get what you pay for...... a lesson learned

2 out of 5

1/5 Communication

2/5 Care of goods

1/5 Service as described

4/5 Punctuality

Avis posted a delivery job on the 16th of May 2018, moving from Highett VIC to Oakleigh South VIC. Avis selected asky logistics pty ltd for the job

Avis's Feedback:

The men arrived on time and job ws completed satisfactorily. Still awaiting paper-work of Invoice for my records/

4.50 out of 5

3/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Ajinkya posted a local removalist job on the 9th of May 2018, moving from Werribee VIC to Clayton VIC. Ajinkya selected asky logistics pty ltd for the job

Ajinkya's Feedback:

Ther movers came in on time and did the move. The move got extended for more than our expectation as the apartment stairs we difficult to carry appliances on level one. Movers managed everything pretty well great job done.

4.25 out of 5

3/5 Communication

5/5 Care of goods

5/5 Service as described

4/5 Punctuality

Michelle posted a local removalist job on the 8th of Mar 2018, moving from Keilor East VIC to Enfield VIC. Michelle selected asky logistics pty ltd for the job

Michelle's Feedback:

Really affordable, good communication, friendly and hard-working staff. We were very impressed with Asky and would definitely use them again.

3.75 out of 5

4/5 Communication

4/5 Care of goods

5/5 Service as described

2/5 Punctuality

Ben posted a local removalist job on the 8th of Mar 2018, moving from Huntingdale VIC to Footscray VIC. Ben selected asky logistics pty ltd for the job

Ben's Feedback:

Asky provided service as described on the phone. I was happy with their service.

4.50 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

3/5 Punctuality

Jessica posted a local removalist job on the 28th of Feb 2018, moving from Beaconsfield VIC to Officer VIC. Jessica selected asky logistics pty ltd for the job

Jessica's Feedback:

Worked hard and fast and didn't damaged any furniture or walls etc. They were friendly and helpful and everything you could hope for and all for a good price.

4 out of 5

4/5 Communication

5/5 Care of goods

4/5 Service as described

3/5 Punctuality

Shane posted a local removalist job on the 31st of Jan 2018, moving from South Melbourne VIC to South Melbourne VIC. Shane selected asky logistics pty ltd for the job

Shane's Feedback:

A little slow with communication at the start but it was sorted at the end. Great guys to work with.

4.75 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

4/5 Punctuality

Tracee posted a local removalist job on the 18th of Jan 2018, moving from Bulla VIC to Box Hill North VIC. Tracee selected asky logistics pty ltd for the job

Tracee's Feedback:

Originally I was booked in for the Saturday and was then called and told I couldn't do that anymore and I need to change the booking day. I then was going to do it on the Monday and was asked to change it to Tuesday at 10.30 - They never go there till 2.42 - I organised the original time and day so my ex husband was not there, having the day and time changed became very difficult for me It took them 30 minutes to pack everything and then headed to Box Hill which only took them 40. It took them the same time to unpack the items so this should have been charged 79. I ended up having to pay 325.00 for an experience that was far from acceptable especially considering they were cancelling on me, late and changing the date. It took them 1 hour to complete the packing and unpacking and I know I had to pay for 1 hour travel so not sure why I had to pay $325.00 when theoretically I would have been only expected to pay $158. I spoke to a lady there and she was not helpful at all, I tried calling her 10 times to discuss this and on the 11th time she answered all that was done was they took off the GST (Huge) to somehow accommodate for the unprofessional service. I couldn't discuss with her and she didn't want to explain why really - I said to her I don't understand and she then became more rude. The movers were getting angry and also said that they don't like dealing with her. As they were getting angrier I had to pay the amount of $325.00 as they did not want to wait any longer. I will not use them again and definitely will not recommend them at all as I don't want anyone else to have to put up with the service I had to.

1.75 out of 5

1/5 Communication

4/5 Care of goods

1/5 Service as described

1/5 Punctuality

Michael posted a local removalist job on the 22nd of Jan 2018, moving from Seddon VIC to Kingsville VIC. Michael selected asky logistics pty ltd for the job

Michael's Feedback:

One guy was good. The other guy could not speak a word of English and appeared to lack experience with doing this kind of work which slowed things down a lot. The entire move took over 4 hours. One year ago I moved the same amount of furniture the same distance (just under a km) and the job took less than 3 hours. They re-quoted me $85 including GST over the phone - original quote was $89 including GST for an 8 tonne van - after I told them that we only needed a 5-6 tonne van. However they added GST to the $85 when then billed me, so they have over-charged me by 10% on top of the fact that they took about 90 minutes longer than I think they should have, which I have also had to pay for.

3.50 out of 5

4/5 Communication

4/5 Care of goods

1/5 Service as described

5/5 Punctuality

Barnaby posted a furniture removalist job on the 21st of Jan 2018, moving from Windsor VIC to Hawthorn VIC. Barnaby selected asky logistics pty ltd for the job

Barnaby's Feedback:

Movers arrived 3 hours late, I was unable to contact them all morning until they arrived. I disrupted one mover taking change from a jar of coins from a room with no furniture that required moving. The $79/h quote also fails to mention the extra 30 minutes travel time they charge, and does not include GST. Very dissatisfied with the service.

1.75 out of 5

1/5 Communication

4/5 Care of goods

1/5 Service as described

1/5 Punctuality

Chris posted a local removalist job on the 21st of Jan 2018, moving from Hadfield VIC to Pascoe Vale VIC. Chris selected asky logistics pty ltd for the job

Chris's Feedback:

The guys were great at Aska, worked really well and everything was perfect in terms of getting my goods into my new home.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Sophie posted a local removalist job on the 20th of Jan 2018, moving from Richmond VIC to Ringwood VIC. Sophie selected asky logistics pty ltd for the job

Sophie's Feedback:

There were hidden charges, they were late, they broke a chair, it took twice as long as quoted and they didn't get everything.

2.50 out of 5

3/5 Communication

4/5 Care of goods

2/5 Service as described

1/5 Punctuality

Alisa posted a local removalist job on the 17th of Jan 2018, moving from Carlton North VIC to Fitzroy VIC. Alisa selected asky logistics pty ltd for the job

Alisa's Feedback:

Did a good job - on time.

4 out of 5

4/5 Communication

4/5 Care of goods

4/5 Service as described

4/5 Punctuality

Cathy posted a furniture removalist job on the 13th of Jan 2018, moving from Glen Iris VIC to Malvern VIC. Cathy selected asky logistics pty ltd for the job

Cathy's Feedback:

Very friendly, efficient, professional, careful and great value service.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Jessica posted a local removalist job on the 30th of Dec 2017, moving from Kilsyth VIC to Boronia VIC. Jessica selected asky logistics pty ltd for the job

Jessica's Feedback:

They were great took care with our goods and worked very hard on the day

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Alexander posted a local removalist job on the 1st of Jan 2018, moving from Broadmeadows VIC to Kew VIC. Alexander selected asky logistics pty ltd for the job

Alexander's Feedback:

I was very impressed the fact they got back to me on new year's Day. Reasonably priced with good service

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Spencer posted a furniture removalist job on the 30th of Dec 2017, moving from Albert Park VIC to Glen Iris VIC. Spencer selected asky logistics pty ltd for the job

Spencer's Feedback:

Please learn from my mistake and do not hire this company - Quote doesn't include travel fees or GST - they added $60 to my fee at the time of payment - They got lost on the way to the destination - They broke a window at my house Very unprofessional service.

1.75 out of 5

3/5 Communication

2/5 Care of goods

1/5 Service as described

1/5 Punctuality

Allison posted a local removalist job on the 30th of Nov 2017, moving from Heathcote Junction VIC to Wallan VIC. Allison selected asky logistics pty ltd for the job

Allison's Feedback:

On the whole they were great. They did call the day before to advise they would be late the next day which was annoying as we had booked a morning pickup and they changed it to the afternoon. They did arrive when they said they would in the afternoon though. I have recommended them to friends who have booked them also.

4.50 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

3/5 Punctuality

Toni posted a local removalist job on the 11th of Dec 2017, moving from Menzies Creek VIC to Cockatoo VIC. Toni selected asky logistics pty ltd for the job

Toni's Feedback:

The movers were very polite efficient and did what was asked. They certainly work very hard. Goods arrived in same condition and they went out of their way to help arrange thing. Administration can take a lesson from these guys. Pricing should be clearer it $+gst+1/2hr travel and i dont know what else. Advertising their product could be done better. Overall removers excellent 10/10 Admin fair 4/10

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Michael posted a delivery job on the 19th of Dec 2017, moving from Docklands VIC to Yarraville West VIC. Michael selected asky logistics pty ltd for the job

Michael's Feedback:

Quick, professional, efficient.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Theo posted a local removalist job on the 19th of Oct 2017, moving from Southbank VIC to Mitcham VIC. Theo selected asky logistics pty ltd for the job

Theo's Feedback:

Shocking unprofessional manner Lacking basic command of english language Visual complaints about the customer in front of the customer Taking breaks whenever they felt like it On a go-slow approach for their work No management return of calls on moving day, nor since (4 days after move) Their "5-tonne" van could not cater for a simple 2 bdr apartment - useless No communication Provided asset list but movers turned up with no knowledge of what they are moving Movers wanted to charge me extra for a dishwasher (as they said it was heavy) Turned up 45 mins late to a Body Corp booking and no one notified us, until they called us at the time they were meant to arrive

1.50 out of 5

1/5 Communication

3/5 Care of goods

1/5 Service as described

1/5 Punctuality

Meredyth posted a local removalist job on the 19th of Nov 2017, moving from Vermont VIC to St Kilda East VIC. Meredyth selected asky logistics pty ltd for the job

Meredyth's Feedback:

They were several hours late arriving, however once they did arrive they did a fabulous job. They took great care with all my belongings, including several items of antique furniture. No breakages or other damage. Overall, I am very happy with the service provided.

4.50 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

3/5 Punctuality

Cameron posted a local removalist job on the 19th of Oct 2017, moving from St Kilda Road Central VIC to West Melbourne VIC. Cameron selected asky logistics pty ltd for the job

Cameron's Feedback:

They were waiting early, they professionally moved all my goods up stairs and we're able to get my bed into the loft via the balcony. I was super impressed

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Michael posted a local removalist job on the 25th of Aug 2017, moving from Park Orchards VIC to Kew East VIC. Michael selected asky logistics pty ltd for the job

Michael's Feedback:

The removalists showed up on time were engaging polite and worked hard. They did however break our dinning room table. They took pics and reported it ASAP. I spoke H/O who advised will contact me Monday. It is now Thursday and I have so much difficulty in getting any response. Cassie tells me to call Alice. Alice won't return my calls. I send an email no response. I call another number on the website Alice answers and al I get is I call you back. No call. I try again the next day I get told only she can deal with it and doesn't no when she can get to it. Dry very poor and stinks of a business trying to avoid covering damage cost which is disappointing as they sell the fact they have insurance. Very Dodgy. More than happy to take my booking and my money however have not provided any service since. Call me team Asky

2 out of 5

1/5 Communication

1/5 Care of goods

2/5 Service as described

4/5 Punctuality

Sara posted a local removalist job on the 3rd of Sep 2017, moving from Sunbury VIC to Doreen VIC. Sara selected asky logistics pty ltd for the job

Sara's Feedback:

Was contacted and quoted by Asky who were great to deal with. The guys that came out were very efficient. However, I discovered something broken and have been trying to get in contact with someone about claiming it under the included insurance, and get no response to emails and then when I get through to someone on the many different phone numbers, keep getting told the person who looks after insurance stuff is not in the office.

4 out of 5

2/5 Communication

4/5 Care of goods

5/5 Service as described

5/5 Punctuality

Sam posted a local removalist job on the 20th of Aug 2017, moving from Fitzroy North VIC to Mont Albert VIC. Sam selected asky logistics pty ltd for the job

Sam's Feedback:

The guys were really nice. They were the first business to send me a text message.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Monique posted a local removalist job on the 30th of Jul 2017, moving from Essendon VIC to Essendon VIC. Monique selected asky logistics pty ltd for the job

Monique's Feedback:

Only issue with the company was that they did not send a truck large enough to fit everything included in the quote. Spent a lot of time rearranging the truck to fit more in.

4.25 out of 5

4/5 Communication

4/5 Care of goods

4/5 Service as described

5/5 Punctuality

Jacob posted a local removalist job on the 31st of Jul 2017, moving from St Kilda East VIC to Northcote VIC. Jacob selected asky logistics pty ltd for the job

Jacob's Feedback:

Got charged for an extra 30 minutes for going 3 minutes overtime , when the guy was on his phone for about 5. Also the $20 "flat rate" for stairs is actually $20 per person per property, which they insist on being paid in cash to avoid tax.

4.25 out of 5

4/5 Communication

5/5 Care of goods

4/5 Service as described

4/5 Punctuality

Matthew posted a local removalist job on the 30th of Jul 2017, moving from Windsor VIC to Balaclava VIC. Matthew selected asky logistics pty ltd for the job

Matthew's Feedback:

Dodgy but cheap

3.25 out of 5

2/5 Communication

5/5 Care of goods

2/5 Service as described

4/5 Punctuality

Sue posted a local removalist job on the 23rd of Jul 2017, moving from Chelsea VIC to Ormond VIC. Sue selected asky logistics pty ltd for the job

Sue's Feedback:

I am very unhappy with asky removals. Despite me providing an inventory, they sent a truck that was too small for all my items. I believe this is a common ploy in order to charge the customer more. I am in dispute with them at present over payment. In addition, they dropped two of my boxes down the stairs. They currently have my items in storage, therefore I have not been able to assess the damage yet.

1.75 out of 5

1/5 Communication

1/5 Care of goods

1/5 Service as described

4/5 Punctuality

Roweana Murphy Adcock posted a local removalist job on the 20th of Jul 2017, moving from Jindivick VIC to Drouin VIC. Roweana Murphy Adcock selected asky logistics pty ltd for the job

Roweana Murphy Adcock's Feedback:

They were mostly ok Unfortunately the truck was late. 2 reasons. One i had been told but then i believe because one person was late so my 9am got pushed back to 12. They worked efficiently. On the day the GST rate changed . I was quoted $85 INC GST on the day it was $85 EXL Gst which made it $93.5

3.75 out of 5

4/5 Communication

5/5 Care of goods

3/5 Service as described

3/5 Punctuality

Hilmy posted a local removalist job on the 19th of Jun 2017, moving from Bayswater VIC to Glen Waverley VIC. Hilmy selected asky logistics pty ltd for the job

Hilmy's Feedback:

Pro's: Mover was on time, completed the job quickly and with very little hassle. Cons: Hidden charge of $39 not mentioned over the phone, and movers English was limited and struggled to explain what was to be moved and what wasn't. Overall, the job was completed successfully without issue.

3.50 out of 5

4/5 Communication

4/5 Care of goods

2/5 Service as described

4/5 Punctuality

Susan posted a local removalist job on the 17th of Jun 2017, moving from Bacchus Marsh VIC to Bacchus Marsh VIC. Susan selected asky logistics pty ltd for the job

Susan's Feedback:

The movers were careful and quick. Would use them again.

4.25 out of 5

4/5 Communication

4/5 Care of goods

5/5 Service as described

4/5 Punctuality

Fred posted a local removalist job on the 18th of May 2017, moving from Mount Waverley VIC to Park Orchards VIC. Fred selected asky logistics pty ltd for the job

Fred's Feedback:

Great movers

4.75 out of 5

5/5 Communication

4/5 Care of goods

5/5 Service as described

5/5 Punctuality

Andrew&Helen Sharp posted a local removalist job on the 17th of May 2017, moving from Heidelberg West VIC to Doreen VIC. Andrew&Helen Sharp selected asky logistics pty ltd for the job

Andrew&Helen Sharp's Feedback:

Very pleased nice guys

4.75 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

4/5 Punctuality

Lisa posted a local removalist job on the 5th of May 2017, moving from Glen Waverley VIC to Croydon VIC. Lisa selected asky logistics pty ltd for the job

Lisa's Feedback:

The men arrived before time, well prepared, and were ready to start on time. They were very polite, well mannered and respectful They were fast, organised, worked well together as a team, were very careful and took great care to not damage anything, and got the job done in a much faster time than we expected. Extremely impressed, first rate service, and have no hesitation in giving them my highest recommendation. Would definitely use them again.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Abraham posted a local removalist job on the 26th of Mar 2017, moving from South Yarra VIC to Caulfield South VIC. Abraham selected asky logistics pty ltd for the job

Abraham's Feedback:

Be ware of all inclusive comments over the phone and read confirmation email carefully as sudden GST charges and 30 minute travel times are added. Very disappointed in the unpleasant surprise!

3.25 out of 5

2/5 Communication

5/5 Care of goods

1/5 Service as described

5/5 Punctuality

Sarah posted a local removalist job on the 6th of Apr 2017, moving from Myrniong VIC to Darley VIC. Sarah selected asky logistics pty ltd for the job

Sarah's Feedback:

Our initial quote with Find A Mover indicated the $85 INCLUDED the GST and would charge only 1 hour travel. The follow up sms from Cassie at Asky indicated the same. An email confirming our booking then stated "$85/hr+1.5hr travel+gst+$100/piano" but I ignored it as it seemed to be copied in from a proforma and we had already confirmed the details with Cassie. The day prior I had sms and phone calls with John who reiterated the 1.5 hour travel time, which I argued should only be 1 hour according to the original quote. We did not discuss GST because I assumed that the mention of GST in the email referred only to the travel and not the $85/hr for the door to door service. They were more than an hour late on the day, but the men were courteous and careful. They worked well and because of this we asked them to do a second run (the two houses being only ten minutes apart). At the end of the service, my husband paid them the fee but as soon as the transaction was completed a neighbour needed to drive up the street and the truck was blocking the way so the two men hurried to move the truck, we thought, but they actually left without giving us a receipt or an itemised invoice. My husband told me the figure which was 3 times the original estimate, and mentioned we had been charged GST. I have queried this with the company since, I have received poorly worded and unhelpful emails, and only a receipt for the figure we paid and not an itemised invoice. They have reiterated the "$85/hr+1.5hr travel+gst+$100/piano" and have ignored my complaint regarding the original quote and the original messages from Cassie. The emails have been sent from various authors and email addresses and so I have no way of communicating with the manager of the company, and I am disgusted by the way we have been treated by this company.

2.25 out of 5

1/5 Communication

5/5 Care of goods

1/5 Service as described

2/5 Punctuality

Chris posted a local removalist job on the 19th of Mar 2017, moving from Richmond VIC to Windsor VIC. Chris selected asky logistics pty ltd for the job

Chris's Feedback:

These guys were fantastic and extremely professional. They moved my things into storage and i've asked them again to move my things out of storage and into my new place.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Denise posted a local removalist job on the 27th of Feb 2017, moving from Heidelberg VIC to Ivanhoe VIC. Denise selected asky logistics pty ltd for the job

Denise's Feedback:

It was a tough job but the quality was below par.

2 out of 5

2/5 Communication

2/5 Care of goods

2/5 Service as described

2/5 Punctuality

Melinda posted a local removalist job on the 19th of Jan 2017, moving from Mentone VIC to Parkdale VIC. Melinda selected asky logistics pty ltd for the job

Melinda's Feedback:

Thank you to Zaar and Shay for being truly awesome helping us move. They went "above and beyond". A very long day that went very out of schedule and they were ready and willing to continue until the job was done, with the most polite manners and care you could ever wish for. Would use them again in a heartbeat! Thanks Asky!

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Stephanie posted a local removalist job on the 16th of Jan 2017, moving from Fitzroy North VIC to Campbellfield VIC. Stephanie selected asky logistics pty ltd for the job

Stephanie's Feedback:

Truck didn't arrive when scheduled - no communication to explain delay. I had to call, phone was ringing out or going to an answerphone that was in another language. Eventually (after 2.5 hr delay) they were unable to do the move on the day scheduled and had to reschedule for the following day (a great inconvenience as I was on very tight time lines). Next morning they sent the wrong truck, so had to make two trips instead of one, and added two hours to the move. The movers themselves were great, and I understand why there were issues with the truck, however at the very least the job should have been prioritised for the next morning and the right sized truck sent.

2.50 out of 5

1/5 Communication

5/5 Care of goods

3/5 Service as described

1/5 Punctuality

Scott posted a furniture removalist job on the 17th of Jan 2017, moving from Hawthorn VIC to Footscray VIC. Scott selected asky logistics pty ltd for the job

Scott's Feedback:

After receiving my confirmation email from your website saying that the job was booked and a team member from Asky would be in touch with me the following day (Fri 20th Jan), it took a phone call from me at 5pm to speak to someone. The lady then said that nothing was booked in (despite the email from your website telling me other wise) and that I could not have my goods delivered until the Sunday (the day after my request). Asky's own company description on their website states "no hidden charges". I mentioned when asking for a quote that I was up a flight of stairs. My quote was for $85p/h. On the phone I was told that the guys may need to charge a bit more if it's difficult. Hidden charge. At the end of my initial phone call I was told that they will call me again on the Saturday just to confirm everything was locked in for the following day. No phone call. It got to 1:45pm on move day (scheduled to arrive at 2pm) when again I had to make a call to find out what was going on. I was told they may be running a little late and they'd call when they were 30mins away, which they did. Removalists arrived, inspected my stairwell and announced they would each need $40p/h additional. That's a substantial price rise from what was quoted. Essentially doubled! It is not a difficult stairwell. After an overly long amount of time moving everything onto the truck, we arrived at the destination, everything was unloaded without a problem, then came the bill. $85p/h (no hidden charges remember) for just under 3 hours of work equals $255 in my book. $408 is what I was charged. Tired, frustrated and over the whole debacle, I just signed and paid. I wasn't offered a receipt, and when I asked for one I was only given the option to take a photo, which when I looked again showed that I had signed to pay for $328. Absolutely shifty! I can't recall being so disappointed with a company. I had no problem at all with the service provided by your website, but I would strongly recommend removing Asky from your database, because many people may simply confuse them as an extension of your own business. They were absolutely terrible!

1.75 out of 5

1/5 Communication

4/5 Care of goods

1/5 Service as described

1/5 Punctuality

Anna posted a local removalist job on the 1st of Dec 2016, moving from West Wodonga VIC to Coburg North VIC. Anna selected asky logistics pty ltd for the job

Anna's Feedback:

Truck was too small for the long distance move! Huge additional expense to complete the left items. Terrible communication (I had to chase). Don't expect a tax invoice - cash business. Good price (if your stuff fits!) and movers were slow but very careful and skilled at packing the truck.

2.50 out of 5

1/5 Communication

4/5 Care of goods

1/5 Service as described

4/5 Punctuality

Kristen posted a local removalist job on the 11th of Jan 2017, moving from Pakenham VIC to Pakenham VIC. Kristen selected asky logistics pty ltd for the job

Kristen's Feedback:

The guys were professional and fast

4.25 out of 5

5/5 Communication

4/5 Care of goods

5/5 Service as described

3/5 Punctuality

Steven posted a local removalist job on the 10th of Jan 2017, moving from Pakenham VIC to Traralgon VIC. Steven selected asky logistics pty ltd for the job

Steven's Feedback:

Great service. On time, efficient on the day. Before the day they called to decommunicate time cost etc. then when they arrived again they clearly went over all costs and we agreed on the start time. Fantastic experience using them.

4.75 out of 5

5/5 Communication

4/5 Care of goods

5/5 Service as described

5/5 Punctuality

jackie posted a local removalist job on the 20th of Dec 2016, moving from Glen Waverley VIC to Narre Warren South VIC. jackie selected asky logistics pty ltd for the job

jackie's Feedback:

Very punctual and quick n easy move.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Matthew posted a local removalist job on the 23rd of Nov 2016, moving from Hampton East VIC to Highett VIC. Matthew selected asky logistics pty ltd for the job

Matthew's Feedback:

The service was good other than being 2.5 hours late to start

3.50 out of 5

4/5 Communication

4/5 Care of goods

4/5 Service as described

2/5 Punctuality

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asky logistics pty ltd

3.88 from 86 reviews

Reviews for asky logistics pty ltd