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Best Quality Movers

3.50 from 3 reviews


Phone:
0403409105
Address:
mernda
Melbourne VIC 3004
Website:
www.bestqualitymovers.com
ABN:
22581072745
Public Liability:
Public liability insurance verified

Best Quality Movers is a Melbourne based removalist company with many years experience in the industry, we pride ourselves on our customer service and ability to handle your goods with care.

We believe in a friendly service so as you don't feel like your personal possessions are being handled by a complete stranger.

We offer many packages to suit your individual needs as we understand that every move is different, from moving locally to making the big move interstate. No matter what your situation, Best Quality Movers are here to help.

Best Quality Movers mission is to make our client's relocating experience as easy and as possible. Hence our belief is that providing great customer service by establishing good communication between us and customer is paramount. We are striving to provide fast, friendly, affordable and fully functional solutions to accommodate any of your relocating needs.

We are committed to contribute 2% from each job to one of the four charities we chose. Each charity represents one area we are keen to help: health, environment, developing countries and children. The decision where we contribute these 2% is entirely up to you.

Are you insured?

Yes we certainly are! We at Ls Removals gladly offer all our customers peace of mind with our Transit insurance covering up to the value of $2m. We also offer full repairs to any accidentally damaged goods so you can rest assured your belongings are in good hands. It's a fact that most home movers are not insured so don't take the risk with an uninsured removalist. For a more thorough breakdown on our insurance policy, please feel free to request a more detailed outline by emailing our friendly staff.

Can I help out and speed up the process?

Of course you can! Join in the fun and give us a helping hand. We do suggest that you listen carefully to instructions, especially around proper lifting techniques , last thing you want is a crook back.

Do you have discounts for pensioners or students?

We certainly do. We offer a 10% discount to pensioners and
5% discount for student. These discounts are applied upon viewing of student or pensioners card.

Do you guys move after hours?

We certainly do, although additional fees may apply, need their much needed beauty sleep.

What about interstate removals - for example, Melbourne to Sydney moves?

We certainly do! Call today to get a free assessment and quote. We'll come to you, and it's absolutely obligation free. We're experienced removalists between Melbourne to Sydney.

PRICING:

MOVING:

How do you guys accept payments?

We accept cash or card, Direct DepositAccepted Payment Terms:Payment on Delivery

Area Serviced:
Victoria
New South Wales
Australian Capital Territory
Area Serviced:
Victoria
New South Wales
South Australia
Australian Capital Territory

In business since:
2016
Number of vehicles:
6 - 10
Number of staff:
6 - 10
Accepted Payment Methods:
Cash
Credit Card
EFTPOS
Direct Deposit
Cheque
PayPal

Accepted Payment Terms:
Payment up Front
Payment on Delivery
Part Payment up Front

Reviews for Best Quality Movers

The below reviews have been provided by customers who have found Best Quality Movers through this website and have left feedback on completion of their job.



David posted a local removalist job on the 12th of Jul 2022, moving from Preston VIC to Mildura VIC. David selected Best Quality Movers for the job

David's Feedback:
While these fellas were prompt and efficient enough, it was their flaky communication regarding the quote and the changing of its value as a surprise at the end of the day that was the main problem. I was initially given a pricing schedule. I then estimated how long they might take and submitted this back to them to see if I was on the right track (as I wanted a fixed price so there weren't any surprises). I was told it would be less than the amount I had calculated. After this, they contacted me again to say that they would give me a fixed quote. They did this and it was the same amount I had estimated. But then after finishing the job they proceed to ask for a further 10% GST. I strongly suggest that they include this amount when quoting and not argue with you while pointing out clauses from one of the many emails sent back and forth. I was obviously a residential customer. Any retail customer is not accustomed to dealing in price less GST terms. I ended up paying 5% more than the original quote. A decent move ruined by poor communication and inconsistent quoting.
2.75 out of 5
3/5 Communication
3/5 Care of property
2/5 Service as described
3/5 Punctuality
Melissa cook posted a local removalist job on the 7th of Jan 2019, moving from Point Cook VIC to Pakenham VIC. Melissa cook selected Best Quality Movers for the job

Melissa cook's Feedback:
I honestly can’t remember if they were on time, but they took a long time to get moving and load the truck. During the process there was accidental damage to part of my fish tank. They stopped on the way to the delivery address without notice, time which they say I wasn’t charge for however communication would have been a better option as I was on a tight budget to get this done. Finally I made my payment on the day via PayPal and 2 mths later had to repay as they had issues with their account. All in all not the best experience. Sorry. Thank you.
3 out of 5
3/5 Communication
3/5 Care of property
3/5 Service as described
3/5 Punctuality
Response
Hi Melisa,thanks for you review.i will make sure ask the removalist team and will find it out.regarding the payment we had some issue with paypal account due to that you got your money back into your account. sorry for inconvenience.
Cynthia posted a pool table removal job on the 22nd of Nov 2018, moving from Sunbury VIC to Rutherglen VIC. Cynthia selected Best Quality Movers for the job

Cynthia's Feedback:
Conscientious, efficient and polite team of workers at a competitive price. Would definitely recommend and will use again if needed.
4.75 out of 5
4/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Thanks Cynyhia's for your feedback .