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Charm Removals

4.88 from 34 reviews


Phone:
1300 113 552
Address:
Head office-
Burleigh Heads QLD 4220
Website:
www.charmremovals.com.au
ABN:
11163014739
Public Liability:
Public liability insurance verified

Charm Removals are your premium interstate moving choice.
Our professional move Coordinators, Highly trained Removalists and fleet of modern Iveco furniture Pantech trucks will transport your furniture and house hold items safety and on time every time.

In this competitive market we believe we are a cut above the rest, Our team of dedicated movers always go above and beyond offering fully individualised moves to every customer.
-Straightforward quoting always.
-Highly premium service, We go above and beyond for all our customers.
-All of your belongings are individually wrapped in thick removals blankets and pads to ensure safe transit.
-We offer FULL insurance of your property and goods while in transit against any accidents, Fire or Natural Disasters
-Excellent communication, You will liaise with one move Coordinator throughout your entire relocation.
-Careful, Professional and very efficient

Charm Removals are committed to providing you a premium, Stress free relocation service.
We always stay up to date with all industry training and are members of Australian furniture removers association (AFRA)
Our relocation experts take every necessary step to ensure the safe journey of your valuables in transit.

Charm Removals takes pride in delivering Safe, Secure and prompt transport of your goods and furniture.
Our skilled Removalists and customer service professionals are dedicated to enduring a seamless and successful transition into your new home.

admin@charmremovals.com
www.charmremovals.com.au

With Kind Regards
Charm Removals

Area Serviced:
Victoria
New South Wales
Queensland
South Australia
Western Australia
Northern Territory
Tasmania
Australian Capital Territory

In business since:
2011
Number of vehicles:
11 - 20
Number of staff:
20 - 30
Accepted Payment Methods:
Cash
Credit Card
EFTPOS
Direct Deposit

Accepted Payment Terms:
Payment up Front
Part Payment up Front

Reviews for Charm Removals

The below reviews have been provided by customers who have found Charm Removals through this website and have left feedback on completion of their job.



Greg posted a interstate removalist job on the 23rd of May 2022, moving from Kingsville VIC to Bokarina QLD. Greg selected Charm Removals for the job

Greg's Feedback:
Affordable and got the job done. The dates of pickup and delivery were adhered to as agreed. They took good care of our furtniture with no items broken or missing. Overall we were very pleased with Charm Removals and would use them again.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Thank you for being such a valued outstanding customer of Charm Removals. All the best until next time Greg Warmest Regards The team at Charm Removals
molly posted a interstate removalist job on the 5th of Apr 2022, moving from Clyde VIC to Riverview QLD. molly selected Charm Removals for the job

molly's Feedback:
the guy where really helpful and took good care of my things, im very happy with the service
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Thank you Molly All the best until next time. Warmest Regards, The team at Charm Removals
Wayne posted a interstate removalist job on the 9th of Mar 2022, moving from Batehaven NSW to Southport QLD. Wayne selected Charm Removals for the job

Wayne's Feedback:
Highly recommend - we used for interstate removal. Very professional from quote through to logistics to pick up and drop off, great value too. The two removal guys were amazing on both ends, quick and no damages.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Dear Wayne, We’re pleased to hear of your positive experience with Charm. Thank you for sharing your feedback. We look forward to working with you again in the future. All the best in Queensland. Kind regards, Charm Removals Customer Service
Kelly posted a interstate removalist job on the 24th of Jan 2022, moving from Moonee Ponds VIC to Carina QLD. Kelly selected Charm Removals for the job

Kelly's Feedback:
Excellent service from start to finish. Exceeded expectations!
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Craig posted a interstate removalist job on the 7th of Mar 2022, moving from Gympie QLD to Mernda VIC. Craig selected Charm Removals for the job

Craig's Feedback:
On time with great communication from the handlers and the office. Qld to Vic in 3 days. greatly recommend Charm for the next move. Thanks
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Amanda posted a interstate removalist job on the 4th of Jan 2022, moving from Freshwater NSW to Mermaid Beach QLD. Amanda selected Charm Removals for the job

Amanda's Feedback:
We were extremely happy with our recent move from Sydney to the Gold Coast. Samantha was great at coordinating everything to ensure all aspects of the move were incredibly smooth and stress free. Eddie and Joel were awesome - great communication, very friendly, and they took really good care of our shipment to ensure it arrived safely. Thank you!
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
will posted a interstate removalist job on the 1st of Feb 2022, moving from Prahran VIC to Golden Beach QLD. will selected Charm Removals for the job

will's Feedback:
Hi ,The team at Charm were fantastic couldn’t have been happier with the service from Samantha and her team Joel and Eddy.I had two pick ups in Melb they were were at both sites as arranged and on TIME they were fabulously helpful and no complaints about moving anything, so in short could not recommend them more highly and will definitely us them again and recommend them to my family and friends Regards Will
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Stacey posted a interstate removalist job on the 24th of Jan 2022, moving from Swansea Heads NSW to Petrie QLD. Stacey selected Charm Removals for the job

Stacey's Feedback:
I relocated from Newcastle to Brisbane and everything arrived on time and in perfect condition. Very happy with the service.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Dinesh posted a interstate removalist job on the 4th of Jan 2022, moving from Harrison ACT to Mansfield QLD. Dinesh selected Charm Removals for the job

Dinesh's Feedback:
I am so glad that I took Charm Removals assistance, excellent customer service, and outstanding team. Reasonable quote. Samantha's customer support was amazing, had a seamless experience. Would recommend them to everyone. Peace of mind service. ????
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Nathan posted a interstate removalist job on the 25th of Nov 2021, moving from Merewether NSW to Coorparoo QLD. Nathan selected Charm Removals for the job

Nathan's Feedback:
As this was my first time using a removalist instead of DIY, I was a little wary of just booking with anybody. Whist I received one or two slightly cheaper quotes (and a number of MUCH more expensive quotes...), they didn't all fill me with confidence. Meanwhile, the professional phone correspondence from Samantha at Charm Removals immediately made me feel at ease and confident that my possessions would be in safe hands. Charm also had the advantage of their own storage facilities which was a huge plus in my situation. All through the process, Samantha's communication was excellent and Joel and his team on the ground were fantastic - prompt, professional, friendly and efficient. And most importantly - everything arrived on time and in good order! I will definitely use them again in the future if need be.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Victoria posted a interstate removalist job on the 18th of Oct 2021, moving from Ngunnawal ACT to Griffin QLD. Victoria selected Charm Removals for the job

Victoria's Feedback:
I’d like to say that we were very happy with the service, especially as we were moving interstate for the first time! Yourself and the team were extremely professional, answering our queries in a timely manner and always with a friendly voice at the end of the phone. I really appreciated that you took the time to explain what would happen, who our removalists would be and when they would be arriving. I cannot thank you enough for understanding our need to place our goods in storage after we changed our mind and that was done extremely smoothly and without delay. I would easily use you to move house again and would recommend you to all our friends for your services! You guys were amazing and we are very happy with the service we received so thank you again.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Karen posted a interstate removalist job on the 13th of Sep 2021, moving from Five Dock NSW to Murwillumbah NSW. Karen selected Charm Removals for the job

Karen's Feedback:
Our move with Charm was fantastic, despite some unforeseen challenges with a truck break down they were able to facilitate a new truck and we negotiated a new pick up time. The team on pick up and drop off we’re fantastic, and really took care of our things.
4.75 out of 5
4/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Thank you Karen! You are amazing.
Carina posted a interstate removalist job on the 19th of Oct 2021, moving from Palmerston ACT to North Lakes QLD. Carina selected Charm Removals for the job

Carina's Feedback:
Charm removals were amazing!! My inventory changed as I wasn’t sure yet what to take but they didn’t care as long as it would fit they would take anything. 2 very friendly man arrived and handled my stuff with care. When they delivered they kept me informed of their arrival and took a photo of all and sent it to me. They were 5 stars!! I would recommend them for sure and will use them again!!
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
All the best with your new teaching position in Brisbane. Thank you for being a valued customer of Charm Removals.
Benjamin posted a interstate removalist job on the 25th of Oct 2021, moving from Endeavour Hills VIC to Ascot QLD. Benjamin selected Charm Removals for the job

Benjamin's Feedback:
Quite proffesional, very plesant.
4.75 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
4/5 Punctuality
Response
Thank you Benjamin
Cameron posted a interstate removalist job on the 26th of Sep 2021, moving from Castlemaine VIC to Buderim QLD. Cameron selected Charm Removals for the job

Cameron's Feedback:
We had a terrible experience with this business. Expect to be lied to about the service provided, and then gaslit when you call them out for their duplicity. They also tried to shake me down on delivery for an extra $500 above the agreed price, saying the deposit I’d made didn’t count toward the total cost. Blokes unloading the truck did a good job though, can’t fault them at all.
1.75 out of 5
1/5 Communication
1/5 Care of property
1/5 Service as described
4/5 Punctuality
Response
Thank you for your feedback. We are sorry that you had this experience with us. Given the circumstances we are proud the removalists impressed you and were able to deliver all your goods safely and on time. We greatly value customer feedback as it plays an important role in our continuous improvement, and achieving our goal of providing the best customer service in the industry. All the best Cameron.
Romy posted a interstate removalist job on the 2nd of Oct 2021, moving from Melbourne VIC to Mullumbimby NSW. Romy selected Charm Removals for the job

Romy's Feedback:
Amazing customer service. Great communication along the way and very solution focused. A delight to work with. Thank you so much! Would use again.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Thank you Romy, We really appreciate you being such a awesome customer! All the best to you and your beautiful family ????
Kate posted a courier job on the 10th of Oct 2021, moving from Carrara QLD to South Morang VIC. Kate selected Charm Removals for the job

Kate's Feedback:
I moved a single antique item from Gold Coast to Melbourne. I am perfectly content with the service I received.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Enjoy your antique cabinet Kate. All the best, Charm Removals
Emily posted a interstate removalist job on the 11th of Sep 2021, moving from Linton VIC to Curra QLD. Emily selected Charm Removals for the job

Emily's Feedback:
Absolutely brilliant service from Sam and the guys collecting. 100% recommend
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
All the best on your new farm Em. Thank you.
Susan posted a interstate removalist job on the 30th of Sep 2021, moving from Hamilton QLD to Glenning Valley NSW. Susan selected Charm Removals for the job

Susan's Feedback:
Samantha in the office was wonderful helping coordinate things . The removalist men were so well mannered and nothing was too much trouble! We couldn’t believe how fantastic they were ! We underestimated our load (a lot) but they took my husband to they truck be and explained we had been quoted for a certain amount of square meterige space but it would take up lots more ! We honestly hadn’t realised . They didn’t get annoyed and we were happy to pay . They could have quite easily said they couldn’t take it due to a full load (lucky someone cancelled ) . There was a small amount of damaged to the entry door of our unit due to the very narrow passage way which they immediately pointed out to us and said that they would pay for the repair. They took a great amount of care with very precious items like my great grandmother‘s side board. I could not speak more highly of them and would recommend them to anybody. So happy with this move even though it was a lot more costly than we anticipated. The cheapest is never the best but these were pretty reasonable rates anyway
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Thank you Susan and Kevin. You guys are awesome customer’s.. Charm Removals
Michelle posted a courier job on the 1st of Oct 2021, moving from Maroochydore QLD to Coffs Harbour NSW. Michelle selected Charm Removals for the job

Michelle's Feedback:
Charm removals have been fabulous at staying in touch and very efficient, prompt and accommodating. Their friendly service is a must use for me next time.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Thank you until next time.
Tracey posted a interstate removalist job on the 23rd of Aug 2021, moving from Elsternwick VIC to Goonellabah NSW. Tracey selected Charm Removals for the job

Tracey's Feedback:
Best value! I was totally pleased with the highly competitive rate to move my goods interstate. So easy and clear to deal with. Highly recommended. Thanks Charm ????????
4.50 out of 5
5/5 Communication
5/5 Care of property
4/5 Service as described
4/5 Punctuality
Response
Thanks Tracey! All the best with your renovations. Charm Removals
Mark posted a interstate removalist job on the 20th of Sep 2021, moving from Wentworth Point NSW to Maudsland QLD. Mark selected Charm Removals for the job

Mark's Feedback:
Great communication, very flexible and took great care of my furniture
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Thanks for being an amazing customer Mark.. Charm Removals
Danae posted a interstate removalist job on the 3rd of Sep 2021, moving from Runaway Bay QLD to Hallam VIC. Danae selected Charm Removals for the job

Danae's Feedback:
Great communication and great service would highly recommend
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Good luck in Melbourne Danae. All the best.
Jesse posted a interstate removalist job on the 28th of Aug 2021, moving from Kensington SA to Burleigh Heads QLD. Jesse selected Charm Removals for the job

Jesse's Feedback:
This company was amazing. They really went above and beyond to accommodate my move. The Removalist’s I had really knew their stuff. I won’t move without charm again.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Jesse your a legend! So happy with your outcome…
Donna posted a interstate removalist job on the 6th of Sep 2021, moving from Silverdale NSW to Ormiston QLD. Donna selected Charm Removals for the job

Donna's Feedback:
Charm Removalists were awesome! We had to organise things in NSW remotely from Qld to negotiate around the border closures. Joel our driver was fantastic, even helping my neighbour and real estate agent pack the last of the boxes to fit them onto the truck. Absolute legends. Very reasonable, very reliable and really fast Highly recommend these guys!
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
So happy we could help. Thanks for being amazing ????
Tony posted a interstate removalist job on the 26th of Aug 2021, moving from Zetland NSW to Brisbane QLD. Tony selected Charm Removals for the job

Tony's Feedback:
Honestly the best removalists we have ever used. We couldn't be happier with the service! Charm Removals were timely, communicative, kind and professional. 5/5! Thanks guys! Until next time :)
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
We loved working with you guys! All the best for your fresh start in Queensland!
Tara posted a interstate removalist job on the 26th of Aug 2021, moving from Fairy Meadow NSW to Morganville QLD. Tara selected Charm Removals for the job

Tara's Feedback:
Excellent service. Amazingly priced.. punctual and professional. Would recommend to everyone to use CHARM.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Thanks for your Kindness Tara
Lillian posted a courier job on the 24th of Aug 2021, moving from Hughes ACT to Woolgoolga NSW. Lillian selected Charm Removals for the job

Lillian's Feedback:
Charm Removals were excellent in every aspect of my long haul job - care of my furniture, organising the move, value for money. I was wary because my family previously had a dreadful experience with Allied-Pickford, who damaged their furniture and refused to compensate them. Charm Removals have restored my trust and confidence - happy to recommend them and will be sticking with them.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Lillian you were such a pleasure! Thank you so kindly..
Tim posted a delivery job on the 30th of Aug 2021, moving from Elsternwick VIC to Wurtulla QLD. Tim selected Charm Removals for the job

Tim's Feedback:
We didn’t proceed with Charm as we needed something immediate and there wasn’t something available straight away. Their communication was professional, quick and clear. If we had more time we would have gone with charm as they had the cheapest quote by some margin.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
kate posted a interstate removalist job on the 26th of Aug 2021, moving from Goonengerry NSW to Highgate Hill QLD. kate selected Charm Removals for the job

kate's Feedback:
The team at Charm removals made everything so easy. I was a bit anxious about moving interstate at this time but right from the start, I was put at ease. Communication was great, they were on time and moved my stuff with the greatest of care. I highly recommend Charms Removals. Thanks Charms!!!!!
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
All the best Kate!
Tracy posted a interstate removalist job on the 28th of Aug 2021, moving from Lismore NSW to Brisbane QLD. Tracy selected Charm Removals for the job

Tracy's Feedback:
Best service all my furniture arrived on time. A very professional service, will definitely use again and pass on their details to family and friends.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
All the best to you and your beautiful Children ☺️
Kaitlan posted a local removalist job on the 24th of Aug 2021, moving from Labrador QLD to Paradise Point QLD. Kaitlan selected Charm Removals for the job

Kaitlan's Feedback:
These guys were amazing to deal with. Nothing was too difficult and they made me feel at peace with my belongings under their care. All items arrived safely and timely. Great communication throughout the move. I would definitely book through them again or recommend them to others.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Looking forward to your next move! ????
Diana posted a furniture removalist job on the 23rd of Aug 2021, moving from Dunbible NSW to Paradise Point QLD. Diana selected Charm Removals for the job

Diana's Feedback:
Charm movers provide a prompt cost effective service and I would use them again and recommend them to others without hesitation. Thank you
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Jess posted a local removalist job on the 27th of Aug 2021, moving from Oxenford QLD to Robina QLD. Jess selected Charm Removals for the job

Jess's Feedback:
Highly recommend these guys for your removals! Friendly guys and very quick! Wi definitely be using them again!
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality