Paul posted a interstate removalist job on the 10th of Feb 2019, moving from Cranbourne West VIC to Warnbro WA. Paul selected Fragile Removals & Storage for the job
All was professional, on time and helpful. The only criticism I have is when completing the automated online list of defined household goods, it does not provide (at least that was obvious to me) allowances for adding or noting differences in basics.
Example would be I have a professional grade monitor on my main work from home PC.
I was charged for an extra TV because they considered the monitor a TV. Now that would be fine except for 2 things... 1-there is no tuner in the monitor, thus it can not be a TV, it's a monitor! And 2-they did not lower the total PC cost commensurate with charging the monitor as another more exoensive item.
This type of unusual, and dare I say underhanded cash grab was repeated on many items, such as my king size ensemble... The website just lists 1 bed-size=king. I was charged extra for the base, as apparently the mattress alone constitutes the bed.
Initial Vic to WA quote was a tad over $4k, the final price I had to pay to GET my stuff delivered was an extra $2.3K...
Totalling all up $6.5K in the end.
It all seemed a little too dodgy for a simple few mistakes on web design.
Be sure to write comprehensive lists when getting quotes ....
3.50 out of 5
4/5 Care of goods
3/5 Service as described