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Jolly Good Removals

4.50 from 8 reviews


Phone:
0406460460
Address:
62C Attwell St Landsdale 6065
Landsdale WA 6065
Website:
https://jollygoodremovals.com.au/
ABN:
86 947 916 692
Public Liability:
Public liability insurance verified

WE TAKE THE STRESS OUT OF MOVING.
JollyGood Removals is the leading removal and storage company, servicing the suburbs of Perth and Australia.
Renowned for providing one of the industries’ most professional relocation services, our name is synonymous with top service, reliability and professionalism. We understand that moving home is a daunting, yet exciting time in your life and we make it our business to listen to your individual needs, offer you the best value for money, and never compromise on service.
As one of the best removalists in Perth Jolly Good Removals is here to help with your local and interstate moves, packing and materials services and safe and secure storage solutions.
We have relocated big businesses, office, warehouse and houses in Perth. Professional Staff with good attitude and using all the equipment’s, we make all the task look seamless.
This is the city that started it all for Jollygood Removals – we have been proudly servicing Perth for the last 10 years, rain or shine! (or storm, or hail…). After some 20,000 moves successfully completed, we know Perth better than the back of our hand. Leave it to our dedicated Perth Removals Team to help make your move the right move.
GET YOUR FREE QUOTE TODAY:
0406 460 460
https://jollygoodremovals.com.au/life-is-a-journey-move.../

Area Serviced:
All of WA
In business since:
2010
Number of vehicles:
6 - 10
Number of staff:
11 - 20
Accepted Payment Methods:
Cash
Credit Card
EFTPOS
Direct Deposit
Cheque

Accepted Payment Terms:
Payment up Front
Payment on Delivery
Part Payment up Front

Reviews for Jolly Good Removals

The below reviews have been provided by customers who have found Jolly Good Removals through this website and have left feedback on completion of their job.



Courtney posted a local removalist job on the 20th of Feb 2021, moving from Dianella WA to Dianella WA. Courtney selected Jolly Good Removals for the job

Courtney's Feedback:
I would never hire again due to the price of $577 for such little time, and what I was told by the lady over the phone was very different to what the removalist guys told me. I was also not informed that even though I was able to use them for up to 4 hours, I was only allowed 1 truck load, and therefore most of my big stuff was not taken. The removalists were lovely, very friendly, Emily over the phone was friendly. However there is miscommunication as I was told very different information from them both which made the day more stressful. Then a $577 charge for 3 hours was even more stressful.
2.50 out of 5
1/5 Communication
3/5 Care of property
2/5 Service as described
4/5 Punctuality
Shem posted a local removalist job on the 7th of Mar 2021, moving from Lynwood WA to Willetton WA. Shem selected Jolly Good Removals for the job

Shem's Feedback:
Communication: The movers (Dom & Steven) tried to charge me higher than the initial quote I received. The initial quote I received from the move manager is $130ph (incl. GST) minimum 2 hours. Mover (Dom) tried to charge me $130ph (ex. GST) minimum 3 hours. They called their boss on the spot and advised that that's how they have always done things. I gave the move manager a call on the spot and she reassured me that the quote she gave is accurate and she will honour it. Movers made a comment about how she needed sacking. Very unprofessional. After 30 minutes, the boss wanted to speak to me and finally said that he will honour the initial quote. No communication between boss, the movers, and the move manager. So stressful and traumatic for me. I wanted to cancel the moment the issue arose, but they wouldn't let me. The only good communication is with the Move Manager (Emily Robertson), I initially I decided to go with Jolly Good removals because Emily had very good customer service and knew exactly what she was talking about. Disappointing that the company has a rude boss and movers that work for them. Care of goods: Due to the movers negligence, they dropped by washing machine (not using straps and cloths while transporting). This cause cracks and scratches all over the washing machine. I was intending to sell this less than one year old washing machine as I am relocating interstate, however, the value of it will significantly decrease now. The movers acknowledge that it was their fault and made a note on the moving document. They advise that they will report it to head office but said that usually nothing happens in cases like this. At 2:47pm on 13.03.2021, the boss rang me saying that I should not bother asking for compensation as the company had already given me a "discount" on the price, even though they tried to charge me higher ($130 plus GST, minimum 3 hours) when the quote I received and agreed price was ($130 including GST, minimum 2 hours). I was not amused by this and advised that the pricing was settled at the start of the job and the washing machine incident is another. I was yelled at by the boss for already receiving this discount, I was so taken aback and shaken by the way I was spoken to by the boss and said that I did not want to have this conversation over the phone any further and to have everything communicated through email. This is not how any company should ever handle their customers, very very unprofessional especially coming from the boss. The boss' number is 0481 314 161. As of 15.03.2021, matter is still unresolved. I will be looking at taking it up with consumer protection soon, if I don't hear back from the company. Punctuality: Arrive 2 hours ahead of agreed time. I booked for 1pm, they came at 11am. Service as described: No duty of care of handling my products in a professional manner. Brought cloths in the truck but was not used at all (I have photographic evidence). Due to the miscommunication in the pricing at the start, the boys were reluctant to take initiative to handle my goods with care. The boss should be spoken to and given a lesson on how to treat its customers. I will be warning all my friends, families and colleague to never go with this company.
1 out of 5
1/5 Communication
1/5 Care of property
1/5 Service as described
1/5 Punctuality
Liam posted a local removalist job on the 7th of Mar 2021, moving from Rockingham WA to Perth WA. Liam selected Jolly Good Removals for the job

Liam's Feedback:
The 2 guys I dealt with were great. Definitely recommend this removal company
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Hi Liam, Thank you so much for taking the time to leave us this amazing review. Jolly Good Removals
Allan posted a furniture removalist job on the 12th of Mar 2021, moving from Coogee WA to Cockburn Central WA. Allan selected Jolly Good Removals for the job

Allan's Feedback:
The removal guy's with truck were fantastic, The management however was very difficult to deal with as greatly over priced and did not specify payment terms up front other than the hourly quote.
2.25 out of 5
1/5 Communication
3/5 Care of property
3/5 Service as described
2/5 Punctuality
Irena posted a delivery job on the 12th of Apr 2021, moving from East Perth WA to Como WA. Irena selected Jolly Good Removals for the job

Irena's Feedback:
Experience would be better if the team took into considerations strata requirements shared on the day regarding moving furniture. This particular unit complex has regulations for security of entry door to the building and lift coverings. Otherwise, a good and reliable service.
4.25 out of 5
4/5 Communication
4/5 Care of property
4/5 Service as described
5/5 Punctuality
Cornelius posted a local removalist job on the 14th of Feb 2021, moving from Butler WA to Quinns Rocks WA. Cornelius selected Jolly Good Removals for the job

Cornelius's Feedback:
Very friendly staff and right on time. They worked very efficiently and no time were wasted on dragging their feet, even at the fast moving pace they did it in a caring safe way. I cannot fault them in any way. Thanks
4.75 out of 5
4/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Hi Cornelius, Thank you for taking the time to post this glowing review. We really appreciate it. Jolly Good Removals
Kirit posted a local removalist job on the 23rd of Apr 2021, moving from Joondalup WA to Currambine WA. Kirit selected Jolly Good Removals for the job

Kirit's Feedback:
Friendly and efficient
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Thank you Kirit.
Gerald posted a local removalist job on the 6th of May 2021, moving from Tuart Hill WA to Iluka WA. Gerald selected Jolly Good Removals for the job

Gerald's Feedback:
I was very happy with the service given. I would recommend Jolly Good Removals. I would not hesitate to give them repeat business.
4.75 out of 5
4/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Thank you for this glowing review, Gerald. Till our next move. ;-)
Anthony posted a local removalist job on the 4th of May 2021, moving from Subiaco WA to Fremantle WA. Anthony selected Jolly Good Removals for the job

Anthony's Feedback:
Jordan and Steve were courteous and careful of our furniture. They did an excellent job.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
This review really made Jordan's and Steve's day. Thank you, Anthony. see you on your next move ;-)
Vanessa posted a local removalist job on the 13th of May 2021, moving from Madeley WA to Forrestdale WA. Vanessa selected Jolly Good Removals for the job

Vanessa's Feedback:
Really friendly bunch of guys. Took great care of our belongings and were very good at figuring out how to fit it all in the truck! Would re-use and recommend to others.
5 out of 5
5/5 Communication
5/5 Care of property
5/5 Service as described
5/5 Punctuality
Response
Hi Vanessa, Thank you so much for taking the time post this amazing review.