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Koala Backloading

3.92 from 3 reviews


Phone:
+61410573174
0732008426
Address:
866 Kingston Road Waterford West
Waterford West QLD 4133
Website:
www.koalabackloading.com.au
ABN:
27769162571
Public Liability:
Public liability insurance verified

Established family business from 15 years ago which we purchased 2016 and changed business name to Koala Backloading chosen by our little daughter. Have done Vic, NSW and Qld since started but currently doing NSW and Qld, operated by father and son. Moved a lot of lovely customers through freightliners, movingagain, movemeremovals and moving select and have many returning customers or friends and relatives of people we have moved. Have also assisted many DV women customers with their moves and its been quite an interesting journey moving people from all walks of life!!

Area Serviced:
New South Wales
Queensland

In business since:
2016
Number of vehicles:
2
Number of staff:
4
Accepted Payment Methods:
Cash
Credit Card
EFTPOS
Direct Deposit

Accepted Payment Terms:
Payment up Front
Payment on Delivery
Part Payment up Front

Reviews for Koala Backloading

The below reviews have been provided by customers who have found Koala Backloading through this website and have left feedback on completion of their job.



Carla posted a interstate removalist job on the 27th of Feb 2020, moving from Hunters Hill NSW to Paddington QLD. Carla selected Koala Backloading for the job

Carla's Feedback:
The day before the pick up we were advised that there could be delays to the next day. The coordinator misinformed me and my husband. On the day of the pick up they showed up 5 hours later than the agreed time (which was already delayed by a day). The delivery was more accurate and organized. But the initial hurdle and way to handle the issue by the company was not the best. If you are tight with schedules I wouldn't recommended it.

1.75 out of 5
1/5 Communication
4/5 Care of goods
1/5 Service as described
1/5 Punctuality
Response
Yes agree with your review, and delay caused by one customer or jobs cancelled at last minute can affect the whole schedule and its something thats beyond our control which customers dont really care about except their furniture being moved. Unfortunately its happened on this trip and we sincerely apologize
Samantha posted a local removalist job on the 7th of Jan 2020, moving from East Mackay QLD to Douglas QLD. Samantha selected Koala Backloading for the job

Samantha's Feedback:
Quick, easy, great to deal with. Great pricing ! Can’t go wrong. I will certainly use these guys again if moving around QLD again

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Thank you Samantha for the business and giving us a review. Much appreciated, another awesome customer
Kenneth posted a local removalist job on the 27th of Nov 2019, moving from Maudsland QLD to Griffin QLD. Kenneth selected Koala Backloading for the job

Kenneth's Feedback:
These guys are awesome! I just completed my move with them over the weekend (9th of December 2019) from Goldcoast to Brisbane. Communications and updates were perfect, care of goods was from top drawer. I highly recommend these guys to anyone. I had peace of mind knowing that my precious goods are being looked after. Very punctual people, l loved their service! Kenneth

5 out of 5
5/5 Communication
5/5 Care of goods
5/5 Service as described
5/5 Punctuality
Response
Thank you Kenneth. Your an awesome customer, thank you for you kind words