Samaunz Removals & Transport

Meg posted a delivery job on the 29th of Oct 2020, moving from Holland Park QLD to Smithfield QLD. Meg selected Samaunz Removals & Transport for the job

Meg's Feedback:

Great communication, I was kept up to date as things changed. The removalists were punctual and genuine lovely and easy going people. I would use this company again and recommend them to mates.

4.75 out of 5

5/5 Communication

4/5 Care of goods

5/5 Service as described

5/5 Punctuality

Emily posted a furniture removalist job on the 2nd of Dec 2020, moving from Cornubia QLD to Mount Louisa QLD. Emily selected Samaunz Removals & Transport for the job

Emily's Feedback:

Lovely people, very happy with the job done

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Danny posted a courier job on the 11th of Dec 2020, moving from North Ward QLD to Bowen Hills QLD. Danny selected Samaunz Removals & Transport for the job

Danny's Feedback:

Absolutely awesome! Would recommend and use these guys again myself. Took great care of a very delicate item on a fairly long trip. Thankyou guys!

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Amanda posted a delivery job on the 30th of Nov 2020, moving from Werribee South VIC to Hollywell QLD. Amanda selected Samaunz Removals & Transport for the job

Amanda's Feedback:

A quality service at a very reasonable price. Can't thank these guys enough for moving the four suitcases to the Gold Coast from Werribee South to my son. Sam and Richie are complete stars and hopefully they will have the well-deserved break they have earned over the festive season.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Thank you for the positive feedback much appreciated.

Wilara posted a delivery job on the 2nd of Dec 2020, moving from Proserpine QLD to Kyneton VIC. Wilara selected Samaunz Removals & Transport for the job

Wilara's Feedback:

The guys where lovely, on time and very professional. Will be using again.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Thank you for the positive feedback much appreciated.

Greg posted a interstate removalist job on the 9th of Oct 2020, moving from Melbourne VIC to Brisbane Adelaide Street QLD. Greg selected Samaunz Removals & Transport for the job

Greg's Feedback:

Not only was Samaunz a reasonable price, but they were efficient and timely, accommodating. Great job start to finish.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Thank you Greg much appreciated.

Phil posted a delivery job on the 4th of Nov 2020, moving from Idalia QLD to Yandina QLD. Phil selected Samaunz Removals & Transport for the job

Phil's Feedback:

Great service, would recommend & will use again 100%

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Thanks Phil much appreciated

Bella posted a interstate removalist job on the 3rd of Nov 2020, moving from Manunda QLD to Brunswick Heads NSW. Bella selected Samaunz Removals & Transport for the job

Bella's Feedback:

Very efficient with excellent communication

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Thanks Bella all the best.

Dale posted a delivery job on the 19th of Oct 2020, moving from Brisbane City QLD to Townsville City QLD. Dale selected Samaunz Removals & Transport for the job

Dale's Feedback:

Extremely poor communication. Job was for a business and expected you to collect goods outside of business hours. Even though they were fully aware we were a business. Expected that deliveries should be done on a Sunday because it worked with his schedule. Then when you say it did not suit wanted to charge more for rescheduling. To add salt to the wound then stated that the goods he collected were oversized and should have charged more, even though exact weight and measurements were provided for the quoting process. After receiving several scathing emails from Samaunz after voicing my disgust in their service, i finally had to cave in and accept a delivery on Sunday outside of my business operating hours, to avoid a further charge. Only then to be prompted to make full payment before delivery, which i ended up doing and providing evidence of this payment and then being told this was not good enough and wanted to see his money in the account. Practically begged the guy that payment was made and could not be reversed. All i can say is think twice before using this company

2.50 out of 5

1/5 Communication

4/5 Care of goods

1/5 Service as described

4/5 Punctuality

Response

Sorry you feel this way Dale. Lets stick with the facts. Prior to accepting our quote we offered you an ETA for pickup dates between the 2nd - 9th of November. You accepted these terms and at no stage did you mention that any time within those dates were fine just not the weekends as we are closed. We sent you an update the day prior to your pickup for the 6th November. All was good and than after pickup we sent you an update for delivery which was for the 8th November on a Sunday which you than mentioned sorry we are closed so was a bit of late notice but we asked if you could organise someone to take delivery as we will be passing through going to Cairns. Seeing that you are the owner of the business it seemed to much of an inconvenience to you that you did not want to pay any of your staff to take delivery but rather us cop the delay and extra charges that come with it. We have explained to you that this should have been bought to our attention much earlier so we could have scheduled our run differently to suit which most customers do and keep us informed. But you seem to did not care and expected our truck to sit around a whole day and delay our other jobs because you failed to mention sorry no deliveries on a Sunday after we were half way up north. Better communication on your behalf could have resolved this much more smoother. Sorry you feel this way but we did everything right according to how we operate our interstate/country moves. We are not local movers so changing the schedules when our truck is half way through is not really helpful at all. Thanks for the experience Dale I am sure you will help the removalist out better next time with your communication. If you want something moved interstate or over 1500kms away please expect 7 days a week flexibility and after hours pickups and deliveries. We did keep you updated all the way up until 24 hours prior with our ETAs.

Warwick posted a delivery job on the 15th of Oct 2020, moving from Clontarf QLD to Tahmoor NSW. Warwick selected Samaunz Removals & Transport for the job

Warwick's Feedback:

Fabulous service Will be using again in the future Thank you. Highly recommend

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Thanks Warwick much appreciated happy to provide our services again. All the best.

Andrew posted a delivery job on the 25th of Aug 2020, moving from Box Hill VIC to Palm Beach QLD. Andrew selected Samaunz Removals & Transport for the job

Andrew's Feedback:

They were perfect thank you

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Thanks Andrew all the best and thank you for your business.

Tahlia posted a piano removal job on the 18th of May 2020, moving from Manningham SA to Oakey QLD. Tahlia selected Samaunz Removals & Transport for the job

Tahlia's Feedback:

The service provided was well priced and completed with a smile. Very happy with the interstate move of our piano - it was delivered safe and sound. Thank you to the team.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hi Thalia, Thank you for your patience on this one we got it there eventually but you were cool and calm about the whole ordeal during this tough period in our country. All the best and thank you for your business.

Leigh posted a delivery job on the 5th of Aug 2020, moving from Naremburn NSW to Bayview Heights QLD. Leigh selected Samaunz Removals & Transport for the job

Leigh's Feedback:

I cannot praise these guys enough. I bought a lounge on Ebay sight unseen and needed it relocated to Cairns from Naramburn NSW. The contact I received from this company was fantastic. Thet kept updating us until it was picked up and then I was given a time frame for delivery which was earlier than expected and they kept me updated up till 30 mins prior to delivery. They treated my new lounge like a baby, even wrapping it up so it wouldn't get damaged. Then it was delivered by two fantastic guys Josh and Shane who were just awesome. What great employees. Josh and Shane were so helpful and considerate and did such an amazing job getting my lounge from their truck into the house. Including dusting it off before taking it inside. Thank you so much. I will definitely recommend you to everyone I know. You definitely have my next house moving job. 5 stars to Samaunz Removals & Transport.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Hi Leigh, Thank you for awesome feedback and we are pleased you were happy with our service and hope to assist again in the near future. All the best and thank you for your business.

Steve posted a courier job on the 17th of Aug 2020, moving from Burpengary East QLD to Townsville QLD. Steve selected Samaunz Removals & Transport for the job

Steve's Feedback:

Item was picked up on time and delivered on time . Excellent service driver was great.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Thank you Steve for the positive feedback and your business. All the best.

Michael posted a furniture removalist job on the 29th of Jul 2020, moving from Wantirna South VIC to Camp Hill QLD. Michael selected Samaunz Removals & Transport for the job

Michael's Feedback:

Sam was great and very easy to deal with. No issues whatsoever.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Thanks Michael much appreciated thank you for your business.

Barbara posted a courier job on the 29th of Jun 2020, moving from St Peters NSW to Townsville City QLD. Barbara selected Samaunz Removals & Transport for the job

Barbara's Feedback:

Communication was somewhat frustratingly repetitive, In regard to addresses and contact phone numbers (for both pick up and delivery advice ) as I was unable to be present either end.) Driver also needs a bigger trolley to transport a larger items and should not have to rely on the householder to assist ..especially when advice regarding dimensions is requested and communicated prior to the booking. But I guess, the most important fact is , the very large polished cabinet arrived promptly and undamaged.

4.25 out of 5

4/5 Communication

5/5 Care of goods

3/5 Service as described

5/5 Punctuality

Response

Thank you for the feedback. All the best.

Karen posted a delivery job on the 17th of Jun 2020, moving from Giru QLD to Clarendon NSW. Karen selected Samaunz Removals & Transport for the job

Karen's Feedback:

Great service & Good Communication. Fair Price. Karen.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Thank you Karen, job was stress free and nice quick one. Thank you for your business all the best.

Lindsay posted a delivery job on the 8th of Jul 2020, moving from Loganholme QLD to Wooli NSW. Lindsay selected Samaunz Removals & Transport for the job

Lindsay's Feedback:

Great communication from quoting to delivery. Very happy with their service, thanks Guys!

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Thanks Lindsay for your business. No stress from your end either. All the best.

Sarah posted a local removalist job on the 23rd of Feb 2020, moving from Redlynch QLD to Everton Park QLD. Sarah selected Samaunz Removals & Transport for the job

Sarah's Feedback:

Great. Best value for money. Friendly team. Stuff arrived on time - they were very helpful because my friend who was receiving my stuff had limited hours at her house so they worked with us to arrive when she was there.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Thanks Sarah, much appreciated. All the best.

Irene posted a courier job on the 23rd of Feb 2020, moving from Derrimut VIC to Banksia Beach QLD. Irene selected Samaunz Removals & Transport for the job

Irene's Feedback:

Great service keeping us informed at all times for pickup date and time and delivery. Everything arrived in tip top condition. Would recommend your company fir big or small deliveries. Irene

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Thanks very much Irene much appreicated.

Jonathan posted a furniture removalist job on the 21st of Feb 2020, moving from Wollstonecraft NSW to Albion QLD. Jonathan selected Samaunz Removals & Transport for the job

Jonathan's Feedback:

Good work Sam and team!

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Thanks for your business Jonathan.

TINA & Olly posted a delivery job on the 24th of Feb 2020, moving from Hermit Park QLD to Kewarra Beach QLD. TINA & Olly selected Samaunz Removals & Transport for the job

TINA & Olly's Feedback:

We would recommend Samaunz Removalist Great communications from start to finish. On time with delivery & great care taken with our belongings with a good price.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Thanks guys much appreciated.

Lucia posted a local removalist job on the 25th of Feb 2020, moving from Cairns QLD to Brisbane QLD. Lucia selected Samaunz Removals & Transport for the job

Lucia's Feedback:

Quick and good price ! Was happy that was possible without be me even there! Amazing what is be possible! Thank side the help. Definitely would hire this company again!!

4.75 out of 5

5/5 Communication

4/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Thank Lucia much appreciated.

C posted a pool table removal job on the 29th of Feb 2020, moving from Eagleby QLD to Ocean Shores NSW. C selected Samaunz Removals & Transport for the job

C's Feedback:

The men were fantastic. Its not easy moving a heavy pool table. It was a wet day and kept my goods dry. Assisted with the set up and levelling of the pool table. Very professional and friendly.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Thank you for your business much appreciated.

Jenny moroney posted a delivery job on the 21st of Feb 2020, moving from Worongary QLD to Hervey Bay QLD. Jenny moroney selected Samaunz Removals & Transport for the job

Jenny moroney's Feedback:

Great communication. Trustworthy guys and polite.

4.75 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

4/5 Punctuality

Response

Thanks Jenny for your business and positive feedback much appreciated. Thank you

Martin posted a delivery job on the 24th of Jan 2020, moving from Bilambil Heights NSW to Riddells Creek VIC. Martin selected Samaunz Removals & Transport for the job

Martin's Feedback:

Top service. Sam and the boys were very flexible, let me know the status of move all the time with lots of updates. Very happy with an easy move.

5 out of 5

5/5 Communication

5/5 Care of goods

5/5 Service as described

5/5 Punctuality

Response

Thanks Martin, Helps when client is flexible and easy going, much appreciated and all the best. Kind regards.

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Samaunz Removals & Transport

4.85 from 26 reviews

Reviews for Samaunz Removals & Transport