James posted a local removalist job, moving from Glen Iris VIC to Camberwell VIC. James received 4 quotes and selected careful hands movers for the job
Guys were super friendly, arrived early which did make things slightly harder for planning/clean up, but that worked out nicely anyway.
None of the goods appeared to be damaged in any way from transport and handling.
Only real criticism wasn’t necessarily on the movers themselves. In the order description I’d left an important note to make sure they packaged and sealed all the items for storage (shrink wrap, etc) making it explicitly clear both verbally and in writing that this needed to be done. The movers had no knowledge that this was supposed to be done, and they only shrink wrapped the items at the end because I noticed they hadn’t done so when it was initially packaged.
So overall movers were very nice, punctual, and moved furniture safely without damaging it.
But the communication from the order itself to the moving staff was very bad, and the packing and waterproofing my furniture for storage was a hassle and afterthought thad would have missed out if I wasn’t watching closely, personally.
As a note to the service provider, I will be holding you responsible if the items have been inappropriately stored, and are damaged because of this negligence.
3.25 out of 5