Carmen posted a local removalist job, moving from Dandenong VIC to Preston VIC. Carmen received 3 quotes and selected careful hands movers for the job
Professional but provided a misleading quote by stating total job esti. 3 hours with a total cost $360. The job took 3hrs but the total cost was $480, the original quote on Findamover wasn't transparent as it wasn't inclusive of the call out fee.
They get away with it by not mentioning the total cost once you accept but provide information of charges, which states call out fee plus minimum 2 hrs = $120x3. I accepted their quote based on 3hrs will total $360 and took that as an accurate esti.
Lesson learnt don't rely on the quote you must request a clear breakdown of esti. total cost including all fees.
3.25 out of 5